Solar Optimum: Read 517 User Reviews From Real Homeowners

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Jossy Cortez ,

Super happy that we decided to go with solar optimum as our solar installers. Their splendid customer service and warranties were exactly what we were looking for.

5 years ago

Reply from Solar Optimum

Hi Jossy, happy you chose to go solar. Here at Solar Optimum, we pride ourselves on providing great customer service and the top warranties in the industry. Glad you're happy!

Mar. 15th, 2021

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Talin Tenley Studio City, CA

This company has super knowledgeable employees! From the intake people to the installation guys - everyone was amazing. Fair prices, great work and fantastic customer service

5 years ago

Reply from Solar Optimum

We appreciate your 5-star review on us, Talin!

Mar. 16th, 2021

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anne g Oakland, CA

They were professional and knowledgeable. Showed up on time and completed the job in a timely manner. The price was very competitive which was also great😊

5 years ago

Reply from Solar Optimum

Many thanks, Anne! Appreciate this review!

Mar. 16th, 2021

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Ryan Carlsbad, CA

We got PV panels and a Tesla PowerWall. They made sure everything was installed to our satisfaction and set up our Tesla app and made sure it was functioning properly.

5 years ago

Reply from Solar Optimum

Appreciate the review, Ryan!

Mar. 16th, 2021

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Steve Stoker Oakland, CA

If there was a way to rate this company with zero stars I would, as it is I can’t and feel that the one star is too generous for the experience. I will say that the solar panels are installed and operational but the experience to get to this point was the worst I have have had when hiring a contractor. The company uses inexperienced employees probably due to the wages they pay and I felt that the little I knowledge I have with solar was much greater than the people I was dealing with. And each step seemed to have a another new person to interact with. I started at the beginning of Nov and was up and running at the end of July. I will say that the COVID shutdowns with the city added to the time frame but the panels were installed before hand and the additional charge for the panel not going back to the original location that I contested kept holding up the work. They could not explain to me why they wanted more money for this even though the drawing that accompanied the quote showed it to the right of the original location. It was taking to long to hear back from them each time and I finally paid in protest to move the project along. Other than when they wanted money the communications were non existent. I always had to call to see when someone was coming to the house to work. After l made the final payment, I was told that a manager or the owner was going to call me, never heard from anyone. I guess they got their money and that was it. Just a bad experience

5 years ago

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Matthew & Jericka Mayeda ,

Really impressed with the professionalism, overall customer service and quality of my solar system. I went with solar optimum because of all these plus a great warranty.

6 years ago

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Joe C. Camarillo, CA

Actually this review was from an install that happened in January. Professional, came fast, good communication. They did break a few of the roof tiles but replaced them. Overall good job.

6 years ago

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Beach Peeps Manhattan Beach, CA

Solar Optimum was able to seamlessly integrate an existing solar system with their new additional panels to bring our house up to full capacity. Thanks!!

6 years ago

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Roger Los Angeles, CA

Sean S and team are absolutely the best both in service, response times and quality of product...save yourself headache and don't go anywhere else! - Roger

6 years ago

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Luis Castanares Chula Vista, CA

Best company in the solar business do far. They are always there when you needed help. Good personnel working in the company, they are all very helpful.

6 years ago

Reply from Solar Optimum

Hi Luis. Your review is much appreciated!

Feb. 26th, 2020

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Jean-Pierre Draskinis San Jose, CA

Great company to work with that support all of my needs and also my family's energy needs. Thank you Solar Optimum for all that you do! Highly Redmond working with them!

6 years ago

Reply from Solar Optimum

We loved working on your home and congratulations on your new solar system, Jean-Pierre.

Feb. 26th, 2020

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Susana Hernandez West Covina, CA

Very happy with their services. We had gotten other quotes from other company’s but definitely Solar Optimum gave us the best price. We got them to do both of my houses.

6 years ago

Reply from Solar Optimum

Hi Susana, we're very pleased to have installed solar on both of your homes. Thank you for choosing us!

Feb. 26th, 2020

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CarolynL Camarillo, CA

Rep was friendly, informed and responsive. Bid was on par with others we received. We chose a different vendor who could install by year-end deadline for higher federal tax credit. Solar optimum could not offer that schedule

6 years ago

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David Tustin, CA

Despite some hurdles with the City Solar Optimum was there to get us through the process and we couldn't be happier with the results. Thanks Solar Optimum!

7 years ago

Reply from Solar Optimum

We're happy to have been able to work through the hurdles with you, David. Thank you for selecting Solar Optimum and thank you for the review.

Feb. 22nd, 2019

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Charmaine Gocha Glendale, CA

Solar Optimum is amazing! They delivered on everything they promised and completed the job earlier than expected! I would highly recommend this company to anyone I know!!

7 years ago

Reply from Solar Optimum

Charmaine, we pleased to hear you are happy with your solar installation! Congrats on going solar. Enjoy those lower bills in the summer months!

Feb. 22nd, 2019

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Mara Gallego

I saw the company reviews on Yelp and decided to get a quote but the only thing that I received was an automatic reply with why it is an excellent company. I called three times and gave my info to the secretary and asked for Tom since his name was in the e-mail that I received. I even sent a e-mail with my SDGE bill to TOM, but he never got call back or sent an estimate. When I called and asked to talk to him, he was always busy on the phone, he was the only contact I was given and he never got in touch with me in over 2 weeks. I waited for a call back and the same e-mail with the 10 reasons why I should hire the company. A company with so many good reviews, but was not able to provide a quote even when the customer is eager to invest in this product. If I cant even get a quote for this, how can I trust that I will be taken care of in the future? I will no longer be seeking investment in this company. Thank you.

8 years ago

Reply from Solar Optimum

Hi Mara, this is Rainier, head of marketing at Solar Optimum. Our sincere apologies. I left you a voice message and sent you an email this morning to discuss your review in hopes you are open to resolving this communication issue. I provided you my work and cell phone number. I hope we can talk today, resolve the matter and get you a quote right away. I look forward to hearing back from you.

Sep. 4th, 2018

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Darren Glendale, CA

Competitive pricing, excellent service, great warranty and fast installation. I highly recommend them. Make sure to ask about discounts like those for teachers.

8 years ago

Reply from Solar Optimum

Hi Darren, we very much appreciate your review and so great to hear you had a pleasant experience with Solar Optimum on your project!

Dec. 18th, 2019

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Verified Customer

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Andrew Geyer Los Angeles, CA

The experience went well. They were very helpful when needed

4 years ago

Reply from Solar Optimum

Glad you had a great experience, Andrew! Thanks for choosing Solar Optimum for your project.

Feb. 4th, 2022

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Verified Customer

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OC Fremont, CA

The entire process from sales to final inspection was very smooth.

4 years ago

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Verified Customer

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Premesh Irvine, CA

They kept me updated on everything and work was done in a timely manner

5 years ago

Reply from Solar Optimum

Thanks for reviewing Solar Optimum, Premesh! Glad we were able to keep you updated and got the work done in a timely manner.

Sep. 2nd, 2021

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Verified Customer

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Mark miller Granada Hills, CA

Because they were organised and knowledgeable about the product

5 years ago

Reply from Solar Optimum

Mark, Thank you very much for this 5-star review!

Jul. 8th, 2021

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Verified Customer

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joshua pollard Los Angeles, CA

Very happy with my solar insulation, 14 panels plus power upgrade

5 years ago

Reply from Solar Optimum

Congrats on going solar, Joshua!

Apr. 19th, 2021

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Verified Customer

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Dale Johnson Sun City, CA

Everyone was pleasant and professional and they were fast and efficient

5 years ago

Reply from Solar Optimum

We love hearing this, Dale. Appreciate your review and your business.

Apr. 19th, 2021

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Verified Customer

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Boris P

Excellent customer service, one day installation, high quality work, good price

6 years ago Edited September 14, 2021

Reply from Solar Optimum

Thanks for selecting Solar Optimum, Boris!

Nov. 12th, 2021

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Verified Customer

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Harold G Oak Park, CA

Great communication. Every person we dealt with was very professional.

6 years ago

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Verified Customer

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Sujeet Kumar Fremont, CA

Excellent customer service! kept me well informed throughout the process

6 years ago

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Verified Customer

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Mr. Huntington Beach, CA

Great installation crew. Scheduling and permits need help and bad communication from saled.

6 years ago

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Verified Customer

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Mark Janes

Great installation and pricing but poor communication during the project planning

6 years ago

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Verified Customer

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Reuben Hofshi

Did a good job bsomeb8nstallation was c arried on in the dark this was dangerous

6 years ago

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Verified Customer

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Joe

Excellent customer service, and best price I could find for the solar system.

6 years ago

Reply from Solar Optimum

We pride ourselves on providing exponential customer service. Thank you for going with Solar Optimum, Joe!

Jul. 10th, 2020

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Verified Customer

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Harry Martz Livermore, CA

They were very good, but a few times it took a little long before they would reply to my questions

6 years ago

Reply from Solar Optimum

Hi Harry, we appreciate the honest review and we will pass this along to our customer service team to ensure their response time approves. Thank you for choosing Solar Optimum for your project!

Jun. 24th, 2020

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Verified Customer

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Una Damon Malibu, CA

Service is impeccable and prompt. Tirelessly answered my concerns.

6 years ago

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Verified Customer

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Terry Bruce Pittsburg, CA

They helped me out with all the questions I had start to finish.

6 years ago

Reply from Solar Optimum

Thank you for the kind review, Terry. Glad you had a great experience with Solar Optimum!

Apr. 22nd, 2020

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Verified Customer

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Paul Ekmekjian

They did excellent work at our home with the panels and battery.

6 years ago

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Verified Customer

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Bob Garvin Apple Valley, CA

Great customer service. Fast installation time, Great Quality

6 years ago

Reply from Solar Optimum

Happy New Year Bob, thanks for choosing Solar Optimum for your project.

Jan. 3rd, 2020

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Verified Customer

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Olav Schroeder San Diego, CA

Quality, Price and Responsiveness is simply second to none! Great company.

6 years ago

Reply from Solar Optimum

We are happy you choose Solar Optimum, Olav. Thank you for your 5 star review!

Dec. 5th, 2019

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Verified Customer

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Vikas Nagpal San Diego, CA

Great on responsiveness, time to completion, equipment and communication

6 years ago

Reply from Solar Optimum

We greatly appreciate your review, Vikas! Glad you had a great experience with Solar Optimum.

Dec. 5th, 2019

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Verified Customer

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Chris Long Beach, CA

They had the best price and the best service - no way to beat that!

7 years ago

Reply from Solar Optimum

Thank you for choosing us at Solar Optimum, Chris. Our service and prices are highly competitive-- two of many reasons why so many homeowners like you have selected us for your energy efficiency needs!

Oct. 19th, 2019

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Verified Customer

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Steven Bowers Oak Park, CA

Responsive, dependable, friendly customer service and install teams

7 years ago

Reply from Solar Optimum

Steven, many thanks for the positive review!

Dec. 5th, 2019

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Verified Customer

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Kaniel San Diego, CA

They were really straight forward and professional from start to finish.

7 years ago

Reply from Solar Optimum

Hi Kaniel, glad you had a great experience with Solar Optimum from start to finish. Thanks for the review!

Dec. 5th, 2019

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Verified Customer

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Mark Ewoldsen

Great panels and Even Better service. Least expensive in LA County

7 years ago

Reply from Solar Optimum

Hi Mark, thank you for this 5 star review we appreciate your business!

Dec. 5th, 2019

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Verified Customer

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Darren Field

good service and follow up from start to finish of the project

7 years ago

Reply from Solar Optimum

Thanks for choosing us for your project, Darren!

Dec. 5th, 2019

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Verified Customer

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David Cannell

Price and engineering were great. Drawings and permitting a bit less so, but still fine.

7 years ago

Reply from Solar Optimum

Hi David, thank you for the kind review. Your feedback is greatly appreciated.

Jul. 31st, 2020

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Verified Customer

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Hanmin Wang Simi Valley, CA

professional service, high quality, nice engineer, good deal

7 years ago

Reply from Solar Optimum

Thank you for the review and giving props to our engineering department. The team who designs and engineers appreciate your kind words, Hanmin!

Jun. 14th, 2019

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Gilbert Ghayvandian North Hollywood, CA

Best solar company they are very professional and they doing very fast and good customer service also high quality solar panels (Panasonic)

6 years ago

Reply from Solar Optimum

Thank you, Gilbert!

Nov. 12th, 2021

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Steve Kinnan Van Nuys, CA

Great service and the system has been running great since December. We shopped around and SO seemed the most trustworthy. We weren't disappointed.

6 years ago

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Vero C. Glendale, CA

Solar Optimum is simply the best! The entire process was easy and painless. They are very professional. Overall, very pleased with the work.

6 years ago

Reply from Solar Optimum

Hi Vero, It is great to hear that your entire process with Solar Optimum was easy and painless. Thank you for choosing us for your solar system project!

May. 19th, 2020

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fantastico363 Glendale, CA

They were efficient and made sure that we were happy with the system. It’s been a year and zero problems. We’ve recommended them to friends.

6 years ago

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Sevak Amirian San Fernando, CA

Arno is a great guy. Came over with a very professional presentation. Install, Permits, maintenance, after sales support has been an A+.

6 years ago

Reply from Solar Optimum

Hi Sevak, we appreciate the kind review and glad Arno was able to assist you with your project in a professional manner!

May. 13th, 2020

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Michael A Perez Monrovia, CA

From initial contact to answering questions to consistent educated follow up they were an outstanding company and I highly recommend them.

6 years ago

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