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Solar Optimum Reviews

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7.0

Overall Score

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Star Rating

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4.9

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517 Reviews

Review Breakdown

5 grade

90%

4 grade

7%

3 grade

1%

2 grade

1%

1 grade

1%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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marcelino del rosario Los Angeles, CA

I did a lot of research before I decided to select Solar Optimum, I would say that they were not the cheapest but they have a competitive price. I decided to go with this company because of the 5 star rating reviews and being awarded by Panasonic as installer of the year. I was not disappointed and they fulfilled their promise in installing my solar in less than the time frame they gave me, thank you William and Francisco. Their Installers were very professional and they even help me to replaced a bad breakers, thank you Raffi. Their customer service were awesome and always there to answers any questions, calls and emails. I am now enjoying the benefits of solar power, I will give an update if the promised output KW is attained in the future. Thank you Solar Optimum and I will be recommending you to all my friends.

5 years ago

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Reply from Solar Optimum

Being awarded Panasonic National Installer of the Year has to be one of the highest accolades we've received this past year. It's truly an honor and we are ecstatic this was a driving factor to your decision in going with us. Thank you for the great review, Marcelino!

Sep. 2nd, 2021

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Tom Presler Modesto, CA

Solar Optimum has been a 5 Star Experience in all categories from start to finish. What I'd like to write about specifically though is to recognize Solar Optimum's level of Customer Service and "Service After the Sale," so to speak. I DID have a couple of minor issues after activation, but Solar Optimum fixed everything in Lightning Speed. I literally called once in the late afternoon, and had someone at my door who resolved everything early the next morning. Nothing less than Stellar! Solar is a major and worthy investment, and every step of the way, I couldn't ask for a better experience. Everyone I've ever dealt with at Solar Optimum has been A+ and I'm VERY happy with our system. I don't know how they could be Better.

5 years ago

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Reply from Solar Optimum

Appreciate the 5-star review, Tom.

Apr. 19th, 2021

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Alex Peykov Los Angeles, CA

Quoting was fast and I liked that there was no pressure to sign a contract. They weren't the lowest-cost option but we had just put in a new roof and the roof penetration warranty was the best I found. The installation was very quick - we didn't have to be on-site for it. We had existing electrical issues with our wiring and electrical panel and Solar Optimum fixed them in-house at cost (a lot of solar installers don't do additional electrical work) and made sure our inspection passed. They also submitted all paperwork and were present for the inspections - made the whole process really easy and effortless on our end!

6 years ago Edited September 14, 2021

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Reply from Solar Optimum

Hi Alex, we appreciate your valuable feedback and we apologize if you had a bad experience with the electrician that was sent to your site. We hold ourselves to the highest certifications and standards so if there is anything we can do to better your experience please let us know. You can email us at marketing@solaroptimum.com or call us at 818-745-1475

Jun. 18th, 2020

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Amelia Brooke Los Angeles, CA

We were so grateful to find Solar Optimum when searching for our new solar panels. They were fast, provided all the necessary information for us to become educated and make a wise choice regardless of what company we went with. We decided to go with them and along the way got a terrific new roof as well that Solar Optimum organized. Very fast and courteous crews and can’t say enough about the support on the technical side of things.

4 years ago

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Hector Gonzalez Los Angeles, CA

Really impressed with the professionalism, overall customer service, and quality of my new solar system. I went with solar optimum mostly because of their great warranties. They are 25-Years all across the board (Panels, Inverter, Racking, Roof, Workmanship, and Performance Guarantee) I was referred by my brother in law so seeing how attentive they are with his system now two years later makes me feel confident in their service.

5 years ago

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Reply from Solar Optimum

Hi Hector, thank you for selecting Solar Optimum for your solar project. We are happy to hear you were referred to us by your brother-in-law and hope to receive more referrals from your family in the future!

Oct. 5th, 2021

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Andy Alvarez Norwalk, CA

After several months of researching solar companies in Southern California, we are very satisfied and extremely happy with Solar Optimum for our solar, and battery installation. Like any homeowner there will be hiccups through out the process when dealing with the city and utility company. SO was able to communicate with me effectively and get my system up and running before the summer heat!

5 years ago

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Reply from Solar Optimum

Thank you for the review, Andy!

Nov. 12th, 2021

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Peter Calcott

Customer Review Video

6 years ago

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Carrie Covina, CA

The representatives that we came in contact with starting with the very first phone call I made to the company for information on their system, the Administrative staff, the Technicians, the Electrician, Project Manager, and Accounting. Everyone was courteous, professional, knowledgeable, friendly, and executed customer service. We are pleased with The service this company provided from start to finish and I received my first month billing from SCE in the amount of $9.59. Good job SolarOptimum and keep up the good work. Sincerely a Satisfied Customer.

6 years ago

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Jatin Killampalli

Mike & Elias did a great job in getting us upto pace with all the steps from utility, panels, inverter, city evaluation & net metering setup. I also contacted them couple of times for checking on the inverter app & panels and got quick response. Overall, I didnt have any issues with the panels/inverter and the process was smooth and took around 5-6weeks as promised.

6 years ago

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V You Long Beach, CA

Solar Optimum provide very good service even during the pandemic. I waited until the second half of the year, so the wait was longer to get everything installed. Overall, they got things done in a reasonable amount of time and keep everyone safe during the installation process.

4 years ago

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Supriya Bhargave Irvine, CA

Work was completed successfully. There was little hickup when the stucco person left a big hole in wall for couple days, and the pipes not being painted until asked etc. But overall it was good. At least I don't have problems with the system

5 years ago

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Reply from Solar Optimum

Supriya, I'm glad we were able to overcome the issue. Very happy to hear that your system is performing. Thank you for your review.

Nov. 12th, 2021

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Marcela Alvarez Covina, CA

Solar Optimum was professional, from start to finish. I had my initial consultation with William. He was able to walk my project through every step and provide me with five star customer service. I am now saving hundreds of dollars on my electric bill. I would highly recommend Solar Optimum to any family or friends looking to go solar.

5 years ago

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Reply from Solar Optimum

Thanks for choosing us and recommending us, Marcela!

Nov. 12th, 2021

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Joan Mei Lehi, UT

Very fast and clean installation (a couple of hours), no power shut down during installation as I was concerned. After that the system works well, the control panel and App are easy to use. Customer service is great, called them twice for some small questions and every time was satisfied.

5 years ago

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Reply from Solar Optimum

Joan, our customer service team appreciate the review. Thank you for doing business with us.

Apr. 19th, 2021

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Andrew Dinh Tustin, CA

Solar optimum has been very responsive and customer service has been great. They were very efficient with their proposals and install. When we had an issue with turning on the micro inverters, they made it a priority to get the system up and running

5 years ago

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Reply from Solar Optimum

Andrew, thank you again for choosing Solar Optimum for your energy needs.

Apr. 19th, 2021

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Alex Northridge, CA

Great price on system. Excellent follow up from start of process all the way after installation. Installers were very good and made sure to check in with me throughout the install to make sure I was given options on instal methods. They really surpassed my expectations all around.

6 years ago

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Elaine

I’m writing this one Year plus from installation Andy we’re still extremely happy. The app works very well and there have been no glitches. Below is what I wrote last July, and I still think the same. Professionalism, follow-through and meticulous attention to details

6 years ago Edited September 14, 2021

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Reply from Solar Optimum

Hi Elaine, we appreciate the kind review. Thank you for taking the time to review Solar Optimum your business is greatly appreciated!

Jul. 10th, 2020

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Evelyn Glander

From beginning to end it was a seamless installation. I also so appreciate the after installation checking that everysting is functionung the way it should. During power outages that was so re-assuring. This is a caring and good company!

6 years ago

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Steven SImone-Friedland

A great company to work with. The installation went so smoothly and now that the system is up and running, they have been extremely helpful in answering any and all questions I may have. Installing solar was a stressful process for me because of so many unknowns, but so far, I could not be happier with my decision to use them.

6 years ago

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Reply from Solar Optimum

Steve, many thanks from all of us at Solar Optimum for choosing us for your solar project and for this stellar review!

Dec. 5th, 2019

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SS Gill

My solar installation went very smoothly. First I was little upset why they are taking so long, but I was wrong. It really takes long time as so many steps are involved in it the installaion. Just to install the panels takes only 1 to 2 days, but lot of things go behind the scenes that I didn't know.

6 years ago Edited September 14, 2021

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Marc Margulis

I met with 3 or 4 other solar companies in the years before meeting with Solar Optimum. The previous companies's representatives all lied to me or tried to distort the benefits. Solar Optimum told me the truth. The system was installed properly, works as specified and my property was treated respectively. What more can anyone ask for?

7 years ago

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Reply from Solar Optimum

Hi Marc, happy to hear you had such as positive experience with Solar Optimum. Thank you for taking the time to write this review.

Dec. 12th, 2019

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Les Judd

They designed a system for our needs and workers to our home to set it all up. They installed it and had the city inspectors check their work and all passed with flying colors. They answered any questions we had and even came out two times to make sure all things were going right. They flipped the switch and it all work like it should.

7 years ago

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Reply from Solar Optimum

Les, thank you for the 5 star review. We are thankful that you choose Solar Optimum to install your solar system.

Jun. 14th, 2019

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Curtis Burbank, CA

Out of all the companies I looked into, Solar Optimum offered the best equipment and service. Once through the permitting process, installation was extremely quick and the quality of the work is outstanding.

4 years ago

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Connor Stack Lancaster, CA

Solar optimum was a great experience from start to finish. They did not push me into something I did not want,a small they made sure I was informed the whole process. They made it easy and were faster than expected!

5 years ago

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Reply from Solar Optimum

Glad you had a great experience from start to finish, Mr.Stack. Thank you for moving forward with Solar Optimum!

Sep. 1st, 2021

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John Buffi San Jose, CA

Great experience from start to finish. They were very knowledgeable and patient when I had a lot of questions and very easy to work with. They were great at communicating and meeting the schedule! System has been great.

5 years ago

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Reply from Solar Optimum

Thank you, John!

Jul. 20th, 2021

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ERIC ORCHARD Redondo Beach, CA

Solar Optimum is a top notch solar company with friendly staff. My rep was Temo and he delivered great service. My install for a 5.6 kW system and battery is set for this week!

5 years ago

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Reply from Solar Optimum

Thank you for the review, Eric!

Apr. 19th, 2021

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Albert Oh Los Angeles, CA

I was referred to Solar Optimum by a friend and I'm so glad I chose them. Great product. Top tier products and fantastic service. Definitely referring my friends and family to this company.

5 years ago

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Reply from Solar Optimum

Glad to hear you enjoyed working with us. The feeling is mutual. By all means, let us know if you have friends and family. We'll take great care of them.

Apr. 19th, 2021

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Joel Fritsche Studio City, CA

Initially it was the products they provided and willingness to deal w my installation challenge. Now, they always help me, answer my questions, help me fight the city of LA etc

5 years ago

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Reply from Solar Optimum

Thank you for your review, Joel!

Mar. 16th, 2021

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Raymond Turner Pacoima, CA

They were very informative and upfront on everything before starting. Even when COVID-19 lock downs hit, they kept be updated and kept the project moving. Ryan R was awesome! Anything I needed he was able to help!

6 years ago

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Loren Arroyo Grande, CA

Solar Optimum was responsive, knowledgeable, and professional. They handled everything, even the inevitable bumps, from the design to the approvals to the install and inspection. Solar Optimum really made it easy.

6 years ago

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Tamir Halaban Los Angeles, CA

Great customer service. Efficient, professional and high quality installation. Top tier equipment with the latest technology. I was particularly happy to get the microinvertor / Enphase technology.

6 years ago

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Greg Colwell

Great installation and very streamlined process with a very competitive price. After almost two years, no issues with the panels or solar generation and have saved a lot of money over that time.

6 years ago

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Gerald Wayne Capps

They were very professional and kept me informed during the installation process. The office staff were professional and kept in contact with me to know the next step on the entire installation process.

6 years ago

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Caden Taylor

Solar Optimum was an excellent choice when comparing against other companies. We were able to achieve our goal of completing prior to the 2019 tax credit rush. Recommend them if you are in the market for solar.

6 years ago Edited September 14, 2021

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Brian Wong San Marino, CA

Installation teams are professional and on-time. Their workmanship is exceptional. The only thing they can improve on is response time to some of my inquiries. Otherwise, they are a great company.

6 years ago

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Reply from Solar Optimum

Hi Brian, thank you for taking the time to write this review and choosing Solar Optimum for your system. We will definitely take your feedback seriously and execute our communication better for future inquires in all departments. If there is anything else we can do please do not hesitate to reach out you can email us at marketing@solaroptimum.com or call us at 818-745-1475

Jun. 18th, 2020

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Floyd Toole Oak Park, CA

The installation of my two Tesla batteries was on time, on budget and very neatly done. They took care of the paperwork, leaving me to enjoy the rebate and the fruits of their labors. Well done!

6 years ago

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Reply from Solar Optimum

Hi Floyd, great to hear that we finished your project in a neat and timely manner. Thank you for choosing Solar Optimum for your Tesla Battery project.

May. 9th, 2020

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Holly & Michael Reich

We had a wonderful experience with them and our installation was complex given we had an older house that was not had up to code. They handled everything and were very professional.

7 years ago

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Reply from Solar Optimum

Our team at Solar Optimum is made up of professionals that aim to protect the environment with the latest technologies as well as offer long-term savings to the consumer. Thank you for the awesome review Holley & Michael!

Dec. 12th, 2019

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Robert Shaffer Pacific Palisades, CA

From my first contact with sales to my latest with maintenance and operations, the people have been exceptional. They all all polite, extremely knowledegeable and have a rare "can do" attitude.

7 years ago

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Reply from Solar Optimum

Robert, thank you for your 5-star review of Solar Optimum. Glad to have you as part of our family!

Jul. 8th, 2019

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Garrie V Liscum Anaheim, CA

Knowledge, expertise, installation perfomance, exceeding scheduling requirement, prompt coodination with my local utility and timely response to any and all correspondence with continuing interest in my system proficiency.

7 years ago Edited September 14, 2021

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Reply from Solar Optimum

Garrie, we appreciate your review and congratulations on going solar! Let us know when you're ready for the Tesla have them in stock!

Jun. 14th, 2019

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Jim

They were very professional, took care of every detail, and they were able to accommodate minor detail changes. As far as installations go, they were prompt and completed work on schedule.

7 years ago

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Reply from Solar Optimum

We take great pride in the details of our work, Jim, so thank you for recognizing this. Glad to hear you had a positive experience with us and appreciate you selecting Solar Optimum to install your solar system.

Jun. 14th, 2019

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Peter Padar Brentwood, CA

Like best: Once HOA approved, everything went smooth. High quality material, experienced crew who took care of property. Broken tiles, which is not avoidable, got directly replaced. Could be better: HOA changes were not communicated to crew, could stop crew in time. Not happy: Consumption meter coils not installed. Didn't tell me during installation. The braker panel was modified, could be installed during this. Unhappy they just wrote there was no space. I can't verify this statement. Overall the system rocks...went from $205 to $9.60 (PGE taxes etc.) and $143 credit for later (True metering). SolarOptimum designed very well the PV. Thanks for overall 5Star service. (Hope you can fix my consumption meter) ;) I got them referred from a friend and he is also super happy. Same professional result.

4 years ago

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Stewart Roud Van Nuys, CA

I can't say enough good things about Solar Optimum. I had a (6.5kW) Panasonic system installed on my home in the beginning of the year, and it is producing perfectly. I wanted to wait a couple of months before writing my review, but I can now confidently say that Solar Optimum is a great choice if you are looking to go solar. Everyone is professional, knowledgeable and pleasant to deal with. The installers were efficient and quick, and I haven't had a single problem. I can't wait for summer to come so I can start seeing even bigger savings on my electricity bill! Highly recommend Solar Optimum!

5 years ago

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Reply from Solar Optimum

Thank you so much for selecting Solar Optimum!

Apr. 19th, 2021

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Rob Motal Pleasanton, CA

Solar Optimum made purchasing a solar system an absolute pleasure. First their salesman was patient, courteous and very knowledgeable. Price was better than offered by others. They offered panels (Panasonic) as good as any other and which has a factory in the US. We needed it installed before the end of year to get the favorable tax credit and they were the only company who were sure they could. There installers were skilled and efficient. We discussed options on location of the electrical boxes and where the lines would be run. They worked into the late hours on the final day to finish the job before the expected rains the following day. There were minor issues which they promptly corrected. Our system is up and running smoothly. This contrasts strongly with some of our friends' experiences who also had solar installed during the same time. One installer failed to secure permits which resulted in delayed startup and savings. Another had issues with installation on a tile roof and had some aesthetically displeasing features. And their systems cost more and produced less.

5 years ago

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Reply from Solar Optimum

Can't thank you enough for your business and choosing us!

Mar. 16th, 2021

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RRF in Anaheim Hils Anaheim, CA

Due to my relatively high electrical power consumption and a chopped up roof that limited the space for optimal placement of the # of solar panels I needed to offset that high consumption, it was a challenge to find the right high-efficiency products and panel design to accomplish my solar panel objectives. I obtained quotes from (3) highly rated companies, but it was clear from the start that Solar Optimum was the one company that cared as much about my needs as they did earning the business. They were straightforward with me the entire way, and they offered the best product at the best price - without playing games. Last but by no means least, the installation crew was first class, and the system has delivered all of the energy promised. If the system would allow me to give 6 stars on a 5 star scale, I would do it.

5 years ago

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Reply from Solar Optimum

We'd love a 6-star review but we'll take the max 5 star!

Mar. 16th, 2021

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Rogelio M. Mission Hills, CA

Absolutely no pressure sales guys. Every step was explained to me and they were willing to work with my schedule and my reasonable terms. Install happened quickly and clean. I get answers every time I call them up, everyone from the person picking up the phone to the tech support guys are patient and professional. Install guys were professional and friendly. Price wise they were not the cheapest nor the most expensive ones so I think i got a fair deal based on my needs. I do recommend you do your homework and get several bids so you can compare and make the decision based on your needs, if you are going to finance the purchase do your homework, there was a little bit of confusion on the terms of the loan based on some misunderstanding from my rep but I don't hold it against him, since it was just a technicality. Would recommend.

5 years ago

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Reply from Solar Optimum

Rogelio, your review is much appreciated and congrats on going solar!

Mar. 16th, 2021

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claire baxter Chevy Chase, MD

After getting several solar bids I was most impressed with Solar Optimum. They were the most "non sales" types. They were the most competitive in price and quality. If you compare apples to apples and make a very detailed spread sheet like I did along with my next door neighbor we determined Solar Optimum to be hands down the best in terms of quality, performance, warranty and price. We have had it for over a year now and paid 0 for electricity. We didn't over pay for more panels than we needed either. Some solar companies wanted us to have 100-120% of the current electricity offsetting our electric bill but I went with 75% and I am making more electricity than we need. Don't be fooled by all the others out there. There was no charge for the roof inspection, design and HOA approval. It all went very smoothly, quickly and effortlessly.

5 years ago

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Reply from Solar Optimum

Hi Claire, we sincerely are grateful for your choice to go solar with us here at Solar Optimum. Our solar experts are really doing their part to provide accurate proposals for every home. We are so happy to hear you are paying zero out of pocket for electricity!

Feb. 17th, 2021

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Paul Cynthia Smith Lakewood, CA

I interviewed several Solar companies before accepting offer from Solar Optimum. I am so glad I did. Starting from Receptionist Ashley, Arturs, Natalee, Elias, Charles and Ally at Salal Credit Union. The process was SEAMLESS. The only nicks were when I decided I wanted add and an EV outlet. What did they do? They adjusted everything to fit my desire because they acknowledged I am the customer and what I wanted was important to me. No one was pushy or overbearing during the process. The teams that came to my home and perform their jobs were professional and assertive about their craft including installing the EV. We ALL should be mindful if we purchase vehicles in the near future they will be electric. I am not ready to purchase as of yet but next vehicle will be electric. I am ready. Prior to my venture with Solar Optimum I had heard some horror stories about Solar companies botching roofs , rain comes and homes flooded, poor customer service where no one knows ANYTHING!! Again, as of today this has been the BEST EXPERIENCE I HAVE HAD WITH A HOME UPGRADE. THANK YOU SOLOR OPTIMUM.

5 years ago

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Reply from Solar Optimum

We're so happy to hear you had a great experience with us!

May. 12th, 2021

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Belinda Rossi ,

After several months of Solar research, we are extremely happy and satisfied we choose Solar Optimum for our solar. Incredible service, great pricing, and super fast installation. Solar Optimum does not use high pressure sales tactics. Instead, the Sales Rep takes the time to answer all your questions and explain pros and cons to the different types of panels, how many panels work and will help you figure out how many solar panels you will need to install based on your current and future needs. Solar Optimum's customer service is excellent. Anytime you call Solar Optimum you actually speak to a live-voice (person) on the other end. The response time to answering your questions by phone, email and text is exceptional. Solar Optimum also follows through on your questions until they are answered and have addressed any concerns. Solar Optimum handled the entire solar installation from beginning to end. Solar Optimum coordinated: the Engineer design specs of our solar panels, the Roofer to inspect our roof prior to panel installation, the Solar panel installers, the Electrician for our system, pulling permits from the City, and handling the coordination with your HOA Property Management Team, the City Inspector, and the Electric & Power Company to get your solar panels installed and up and running off-the-grid. We recommend Solar Optimum for your solar needs!

5 years ago

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Fernan Carandang Oakland, CA

I started looking for solar company mid September 2020, called several companies. Price wise, Solar Optimum is very competitive and their products and warranty is very good so I decided to go with them. Signed contract in October and had site inspection and final design of the project a week or so after but took a little longer from the city to released the permit due to covid 19 situation. But after we got the permit, they scheduled the installation date which only took the installer under 7 hours to install everything. The installer team led by Rabih H***** was very efficient, respectful and know exactly what they are doing. Passed the city inspection and got my permission to operate few days after. Big kudos to Ben C**** and William P***** of the sales department , to the whole design and engineering team and to their installer and the whole team and staff who always answered my questions every time I call. I hope they will continue to be efficient in the years to come. I will definitely recommend Solar Optimum to my family and friends interested in having solar panel.

5 years ago Edited September 14, 2021

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Reply from Solar Optimum

Thank you for your review, Fernan!

May. 12th, 2021

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Greg Kirkelie Chatsworth, CA

Prior to engaging Solar Optimum, I did comprehensive research on solar installers and systems. I contacted 6 solar companies based on reviews of customers and their ratings by industry observers. Based on many factors, including but not necessarily limited to competitive pricing, ease of communicating with staff, product offered, willingness to accommodate special needs, contact with past customers and, particularly important to me as I was about to embark on a major investment in a large system, the assurance that the salesperson would continue to be my main contact person throughout the process from contract negotiation to issuance of the final PTO (permission to operate the system by the utility agency ) after installation of the complete system, it was a "no brainer" that Solar Optimum clearly was the right choice. But the person who made it extra special and was the determinative factor in my final decision to go with Solar Optimum was Joe H. I am an inquisitive perfectionist, so my inquiries can be a little overbearing at times. But Joe patiently addressed each of my inquiries politely and comprehensively, offering his honest opinion even when many salespersons would be less than candid on some of my questions/issues. At the outset, Joe assured me he would remain as my primary contact person throughout the process and address any issues that I might encounter with faithful attention to my best interests. He did just that throughout the entire process -- he is a rare breed of salesperson. Furthermore, based on my contacts with other Solar Optimum staff during the process I felt they were very professional and especially attentive to maintaining good customer relations. Thank you Solar Optimum! I strongly recommend Solar Optimum and salespersons like Joe H.

5 years ago

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Reply from Solar Optimum

Thank you so much for the 5-star review, Greg. We'll be sure to let Joe know you had amazing things to say about him!

Nov. 12th, 2021

star star star star star

Victoria San Bruno, CA

Solar Optimum and their entire team was as close to perfect as a company can get. The entire process was so unbelievably easy - they took care of everything! Permits, applications, rebates, financing, installation, using the best #1 solar panels/inverters/batteries in the industry right now and with an unbeatable warranty (I had two other estimates done before going with this company - Solar Optimum just couldn't be beat on price, service and warranty). Best of all, they were ALL so genuinely nice, professional, PATIENT, responsive, helpful and attentive to our specific needs (admittedly, I am a tough client). One of our neighbors went with a highly rated national company and had endless complaints - couldn't get the service and help he needed, ever. Another one of our neighbors tried going directly through Tesla for solar, etc. and Tesla rejected their job because their roof made it too difficult to install panels. So I referred them to Solar Optimum and they are on their way to having their solar installed! Thank you Solar Optimum!!!

5 years ago

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Reply from Solar Optimum

Many thanks, Victoria. We're thankful for your business and your referral. Have a great holiday.

Nov. 11th, 2020