Name: Sixt Rent A Car
Rating: 1.4

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aks Wilmington, NC

Rented at OGG (Maui, HI) through Hotwire. Charged a two week rental, for the requested dates 12-23 January 2020. Was told that there was no additional charges. However, company came back later and charge twice the daily rate because I as told that I was 3 hours past my 23 January turn in. DO NOT USE THIS COMPANY.

6 years ago

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steve pavlak Youngstown, OH

I would give it a zero if I could. Fort Lauderdale experience horrible. Upon return they started taking photos of my vehicle. I did not do any damage and they state there is from their records. If they bill my insurance I will sue them.

6 years ago

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Maria Soboleva New York, NY

STAY AWAY FROM THIS RENTAL! they will scam you with a fraudulent claim after you return the car! Read reviews carefully!! Two weeks after I returned the car at Miami airport I received $910 claim with a FAKE damage report! (THEY FORGED MY SIGNATURE!)

6 years ago

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ROBO HANDLE Schaumburg, IL

This rental car company is the !@#$ worst company to deal with. Do not ever rent anything from this company. They will rip you off until you are broke!!! The way they make money is putting faults claim on you and then charge you for it. Unbelievable these thrives are not arrested for stealing your money!!! Never do business with these people!!!

6 years ago

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Ijo thecat Frederick, MD

Worst company ever. Don’t rent from these scammers. I had to wait more than an hour for pick up and then they didn’t have the car I reserved so I got a “nice” upgrade to a luxury car with an extra $400 in insurance payment. Never again!

6 years ago

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mrnutthead Sparta, WI

By far one of the worst low budget services I’ve seen. Customer Service reps are rude. The company has very limited customer service hours and the associates are not knowledgeable. Do yourself a favor and go with the bugger names. I had service in the DFW area last month.

6 years ago

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Andrijana B.Gjurovikj

A problematic company. We were charged twice and it takes me ow more than 3 days to see and communicate what happened. Save yourself time and do not use their services. I do not think they will exist. I did not read any reviews about them prior to using them. i should have.

6 years ago

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Evan Kotsovinos New York, NY

Absolute fraud. Their office told me to call their line to cancel, I did so, and they asked me to email. By the time I emailed they told me it was too late to cancel and refused to refund. I am disputing through my credit card company. Disgusting service and will never use again.

6 years ago

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Frank Palatine, IL

This company is a joke. Returned our car they found a littlest tiniest scratch and Are trying to charge me $500 for it. Unreal. I rented at Tampa Airport. The guy literally told me don’t worry about it the insurance companies pay for it anyway.

7 years ago

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Daryl

Rented in Amsterdam. Car had A LOT of minor damage documented on the contract. When we returned the car we did a walk around with the attendant and all was fine. A week later I get a notice for damages that were there when we first rented the car. Totally Bogus! Stay away from this company!!

7 years ago

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Aida Mountain View, CA

Horrible customer service and their app. I booked it on my name and asked to change to my husband’s name when we actually arrived at the rental. We wanted to have one driver and they said they can’t change the name! Therefore they charged us money for an extra driver.

7 years ago

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Susan

Stay away from this car rental company! We will never rent a car from this company again. Several day after we returned the car at Philadelphia airport SIXT, we received an email asking us to fill out a damage claim form for two scratches that have mentioned on the car rental contract when we pickup the car.

7 years ago

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Jack Bloomfield Hills, MI

Absolutely the worst, crooked rental car company in the world! They are dishonest and tried to charge us with much more money than what was agreed on rental agreement. STAY AWAY, they are crooks and should be out of business!!

7 years ago

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john j

Car renters beware ............. Having booked the rental for 2.5 days and under the sixt current TV ad I was Horrified at the additional costs involved, the car was great, staff very welcoming, but the way you rack up the costs is criminal.it almost tripled the costs I will never use Sixt again

7 years ago

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John Sweeney

Unreliable and a big problem trying to get through on the telephone. After speaking to 4 people who were unable to do anything. I was told to read the small print in the contract. So read my big print you are RUBBISH! never again.

7 years ago

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Seth Roby Indianapolis, IN

Very poor service. If you willing to pay for previous damages, then this is your place, otherwise go elsewhere. Just rented a van from here, and was told there was damage on the luggage rack after returning. Never even used it, and have no way to if I wanted. They immediately asked about it upon returning, very shady business here.

7 years ago

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Jim Louisville, OH

Rented a vehicle in Croatia and turned it in when the office was closed. Returned home and never received an invoice. When I emailed to get a copy there were unauthorized upgrade charges on my bill. I filed a complaint and was basically told too bad. I will not use them again.

7 years ago

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Mary speyer Washington, DC

The worst service of any car rental company I have ever seen. Long lines averaging 15 minutes per transaction and no sense of how inconvenient it is for customers to wait 2 hours to get a car. San Francisco is the worst Sixt in the country!

7 years ago

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Roberto Ruini North Miami Beach, FL

They have a very bad service, specialty at the Aventura location on Dixl hwy. I arrived to pick the car and they didn’t have any car available, they just cancelled my reservation without any notice. They offer me another car in another locali it far from there and paying much more. I will never use them again

7 years ago

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Daniel Cedar Rapids, IA

My flight got delayed until after midnight, which is when they close. I was not able to pick up the rental car that night which I had reserved and had to book with another company last second. They were unable to render services they had sold me, yet refused to provide a refund. This company can not be trusted.

7 years ago

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Douglas Kennedy Cheshire, CT

One of the worst experiences I’ve had trying to rent a car. After waiting 30 minutes in line (there were 4 people ahead of me), they didn’t have the car I had reserved. Or a similar car. They weren’t even sure what car they did have. I cancelled, went to Hertz and rented what I wanted quickly.

7 years ago

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Ronn Kilby El Cajon, CA

Oh my God please stay away from these people. Never ever have I experienced such shady business practices. I'd go into detail but it would just make my blood boil to recount the nightmare. In brief: Vehicle safety issues. Rudeness. Total disregard for helping customer in emergency.

7 years ago

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Ednah KING

Last week I rented a car for 2 days from Sixt. The manager at Indy airport is refusing to return $100 off of My deposit in bogus fees. It took Me one week for Him to accept My call. They downgraded My rental and now stealing. They need to be stopped.

9 years ago

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Roman Christiansen Pleasant Grove, UT

When I was in need of a rental car I used Sixt Rent a Car and it was an amazing experience! The car I used was very nice!

6 years ago

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LAURI J CLARK Lindon, UT

We have used Sixt a couple of times when we have traveled to Orlando. The vehicles have been great. I have not enjoyed the challenges to get to the rental site and the facility seems very small. The cars are great!

8 years ago

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Lan Xu Edison, NJ

Keep away from the company. They have no mercy. Our familyget sick with covid and has to cancel the reservation. They charge us $100 penalty even we explained It's an unforeseen situation

4 years ago

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Krystal J Storm Melbourne, VIC

They refused to give me a rental car because I'm not fully vaccinated even though it says NOTHING about this in their policy. I also didn't receive a refund and the customer "service" was disgusting. Sixt are criminals!!!

4 years ago

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Sam Waterston Chicago, IL

Rented a car in Boston at Logan. Accidentally left my wallet on the passenger seat. Remembered about 10 minutes later, but an employee had already stolen it. Wouldn’t rent from this company again if my life depended on it.

4 years ago

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Ruud Vullers

Horrible experience. Car was poorly serviced and I had the fix the issues at my own expense. Now I am unable to get a refund. The alarm number listed in the contract is totally useless.

5 years ago

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Nachiket Shankar Boston, MA

Worst experience ever. Left my airpods in the rental car came back 30 minutes later and they said they don't have it. Dishonest rental car agency. Wouldn't recommend it to anyone.

5 years ago

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Dores Thornhill, ON

Worse car rental i ever experience! From the customer service in Lisbon to the return at Porto. Don’t rent from them you will also get surprise charges on your credit card

6 years ago

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gayana innocent Deerfield Beach, FL

Love Love Love Sixt. I rented a car for senior prom pictures and it was very nice.

6 years ago

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harish

Not sure why they are inbussoness almost imposspible to contact. Someone need to review there cancellation policy. Why it cost more than actual rental charge? still it is ok...

7 years ago

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Kenneth Fort Myers, FL

I wish I could give less then one star. Beware of there tactics. Do not rent from these people. If you do you better check the car from top to bottom. Because if you don't they will make a claim against you. HORRIBLE!!

7 years ago

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Citydude Peoria, IL

do not rent anything from these scam artist. wife and I were researching good deals on car rentals. looked like a good deal wasn't . immediately canceled. they charge us the full amount.

7 years ago

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Scott Cheatham Alpena, MI

Stay away from Sixt. The cars are ok, but the lies and hidden fees will eat you alive. They lie...price quotes will lure you in. We used them in Atlanta GA. The staff at the desk...just pure garbage!

7 years ago

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Ellen Morris Potomac, MD

I found Sixt Rent a Car to be unreliable and a bit sketchy. I did not feel like the process of renting it was as clean and seamless as it has been with other car rentals.

7 years ago

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Daione S Milbourne Orlando, FL

Terrible customer service they basically took my money though the app and didn't return it almost causing my account to freeze currently going through claim situation

4 years ago

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Jeremias Sanchez Lorain, OH

They only refunded $57 out of a $204 car rental. Won't ever do business with Sixt again. No compassion towards those affected by the Coronavirus pandemic.

6 years ago

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John Kearns Wantagh, NY

Terrible customer service. Agents do not explain what you are signing for got billed for insurance I didn't want. First time renting from them will be my last.

6 years ago

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Doug Foerch Vernon Hills, IL

This is one of the better priced rental car companies. I got a quality car for a lower price than other companies.

4 years ago Edited January 5, 2022

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Jennifer Malinowski Lake Orion, MI

Updating previous review… After much arguing, the company did the right thing and refunded a portion of the fees.

4 years ago

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Hannah Kordonsky New York, NY

I have been waiting 1 hour for my car - we are the only people here renting - there are no chairs we have been standing for the entire 1 hour.

4 years ago

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Tia Jones

Not a reliable company, very unprofessional, use enterprise, Avis or hertz brands for car rentals. This place is beyond disappointing.

5 years ago

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Patry Dayton, OH

It’s incredible that in these times there can exist such bad customer service. And to make matters worse, their excuses are childish

6 years ago

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Krystyna

Worse rental company ever. Dishonest !!!! I hope that my review saves somebody from the horrible experience we had with this company.

7 years ago

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K Bjorn North Pole, AK

Very bad experience my first and last time using sixt. I was charged for pre-existing damage. I will never use this company again.

7 years ago

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Tsitsi

They're scammers, very unethical practice. PLEASE STAY AWAY FROM SIXT, SAVE YOURSELF FROM DISAPPOINTMENT AND HEADACHES.

7 years ago

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eliezer valladares

Do not pre pay. At the booth guy before us got his reservation canceled that should’ve been the red flag to run away.

5 years ago

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Rachel Magin Albany, NY

Sixt is a scam of a company. They make you pay for false damages and then don’t make the repairs. Don’t use them!

5 years ago