Name: Terminix
Rating: 2.9

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Bud Freeman Panama City, FL

Didn't want to honor their guaranty. We had ants and they kept coming back.

8 years ago

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Susan Cohen San Antonio, TX

Mediocre service, somewhat overpriced. Still have bug problems.

8 years ago

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Stuart Hanken

they are competent, service is good, response is adequate

8 years ago

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Chuck Doria Greenville, SC

Good overall value. Most pests gone after the first trip.

8 years ago

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John M Stanley Burleson, TX

Terminix is very professional, prompt and reliable.

8 years ago

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Albert Eribes Chandler, AZ

Professionalism, were on time, friendly, called ahead

4 years ago

Reply from Terminix

Albert Eribes, thank you for your kind words and this wonderful review!

Mar. 22nd, 2022

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JaylenOlivia Savannah, GA

The company is very responsive and quick. Very reliable.

4 years ago

Reply from Terminix

JaylenOlivia, thank you so much for your high rating!

Mar. 14th, 2022

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Kathleen Benn Mesa, AZ

While the service did a good job of keeping pests under control, the customer service could use some work.

6 years ago

Reply from Terminix

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at socialsupport@terminix.com. Listing your full-service address, copy of review and the phone number associated with the account?

Aug. 26th, 2020

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Donna Long Beach, MS

Always usrd termnix.they always came and fix3d my bug problem..alway very friendly and professional

6 years ago

Reply from Terminix

Thank you for providing feedback about your service! We appreciate the opportunity to improve our customer experience.

Feb. 13th, 2020

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bailey jo Orem, UT

Effective service but very expensive if I ever have any more extensive issues with pests.

7 years ago

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Cori Jacobsen Ollerton Alpine, UT

Arrives on time and works quickly. However, I bit over priced for service provided.

7 years ago

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Alyssa Scott Mesa, AZ

Quality is good of the products but the customer service is not always the best.

7 years ago

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Kristin G Pleasant Grove, UT

They do a great job but the customer service was not as helpful as I had hoped!

8 years ago Edited September 14, 2021

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Monai West Queen Creek, AZ

Used to get a quote on termites at our new house. They were on time!

8 years ago

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Trista Siren Gilbert, AZ

Did fantastic job. Didn't take long and wasn't expensive!

8 years ago

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Joseph McKleroy Atlanta, GA

Horrible customer service. It is very difficult to lodge a complaint with the company.

6 years ago

Reply from Terminix

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you.
Please send us an e-mail at socialsupport@terminix.com. Listing your full-service address, copy of review and the phone number associated with the account?

May. 23rd, 2020

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Derek shillcox Vallejo, CA

Garbage. Horrible service, no follow up. Can’t talk to anyone local and billing is a joke.

6 years ago

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Danita Bly, OR

Nobody from Terminix contacted me after my request for a quote on insect treatment.

8 years ago

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RG Orlando, FL

use at own risk !!!! no reliable service !!! no full treatments !!! waste of time !!!

8 years ago

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Anonymous Cloverdale, CA

Horrible! Tried to set up appt to come out to inspect twice and both times no show!!

8 years ago

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Cambraia Fort Lauderdale, FL

Good service, on time, on schedule, efficient pest control.

8 years ago

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Megan Weidle Akron, OH

They're so expensive and they try to charge for a consultation! I was quoted 75$ just for them to come over.

4 years ago Edited March 9, 2022

Reply from Terminix

We are disappointed to hear that you are not satisfied with your quote. If you have any further questions, please give us a call.

Mar. 14th, 2022

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Shanna South Jordan, UT

Terminix has great services. They are very competent, kind and do a great job.

8 years ago

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Tualagi Saint George, UT

awful customer service. they don't return phone calls, they don't show up on time, no communication.

8 years ago

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Vic Alpharetta, GA

Worst company and worst service I’ve ever seen. Don’t waste your money

7 years ago

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Joe Rosedale, MD

Sign up for 5 years control and start charging for 1st thing in 2nd year.

7 years ago

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Jessie Ellerbee Atlanta, GA

Didnt follow up, so we decided to work with another company

8 years ago

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Dennis Eagle Mountain, UT

Average service and spotty customer service

8 years ago

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Brison Burlington, NC

Sometimes cancel appointments which can be annoying

8 years ago

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Jacqui Bopp Duncannon, PA

Quick and courteous. got the job done without any hangups!

4 years ago

Reply from Terminix

We're always happy to help! Please give us a call if you need additional assistance at
1-844-251-2164.

Mar. 14th, 2022

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Spencer Hodgson Salt Lake City, UT

They're a huge company that doesn't look out for their customers.

8 years ago

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Mary Liggins Goodrich Columbus, OH

Worst customer service! Canceling service.

6 years ago

Reply from Terminix

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at socialsupport@terminix.com. Listing your full-service address, copy of review and the phone number associated with the account?

Aug. 26th, 2020

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Joel Rodriguez Pepperell, MA

Dishonest technicians and lying customer service.

6 years ago

Reply from Terminix

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you.
Please send us an e-mail at . Listing your full-service address , copy of your review and the phone number associated with the account?

Feb. 10th, 2020

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Eric Godfrey Reading, PA

They never called or showed up for our appointment.

8 years ago

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Angie McDonough, GA

They never called nor emailed. Very disappointed

8 years ago

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William Roethle

Not so good, very expensive, was treated unfairly

8 years ago