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Terminix

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5.6

Overall Score

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James Moss Nevada, IA

I had a refinance, and they came, and the guy was so nice. He looked, and he was Professional.

4 years ago

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Reply from Terminix

James Moss, thank you for the high star rating!

Mar. 14th, 2022

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Rick Froid Park Ridge, IL

Terminex was all in all effective. I wish they could fix it so it was a permanent treatment. Very good !

4 years ago Edited March 9, 2022

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Reply from Terminix

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar. 14th, 2022

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Doug Foerch Vernon Hills, IL

Terminix is a reliable company that will continue to make house calls for free, within a payment period.

4 years ago Edited March 9, 2022

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Reply from Terminix

Doug, we are glad we could help!

Mar. 14th, 2022

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Johnny S Columbia, IL

Great mosquito control. We are happy to have used them for the last five years.

6 years ago

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Reply from Terminix

Thank you, Johnny! It's wonderful to see you had a positive experience with us, and we want you to know that we are here to assist you with any further pest control needs!

Jul. 24th, 2020

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PJWILEY Austin, AR

This company we used for 15 years and they got very "LAX" in the job. They weren't really treating for pests but just walking around for about 15 minutes.

6 years ago

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Reply from Terminix

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at socialsupport@terminix.com. Listing your full-service address, copy of review and the phone number associated with the account?

Jul. 24th, 2020

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Sam Brunt Elkridge, MD

Marisha W, provided EXCELLENT CUSTOMER SERVICE...VERY THOROUGH. Manager, Scott needs training

6 years ago

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Reply from Terminix

Thank you for taking the time to rate us, Sam! Our customers and their satisfaction are Terminix’s top priorities, and we appreciate that you have found it to be beneficial. Give us a call at 1-800-TERMINIX if you need anything

Jul. 16th, 2020

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hmarashi Newark, NJ

All my families Terminix service-members have all been polite, professional, and friendly.

6 years ago

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Reply from Terminix

Thank you for the review, Hmarashi! We at Terminix pride ourselves on having a friendly, accommodating, and professional team, and we are so happy they were able to assist you!

Mar. 13th, 2020

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Amanda Montebello, CA

Terminix is great company and I’ve enjoyed my purchases with them. They helped cure my houses ant problem.

6 years ago

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Reply from Terminix

We're proud to serve customers like you, Amanda! Thanks for leaving us a rating.

Feb. 10th, 2020

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Juliann Mecham Managua, MN

Terminix is an alright company. They are very pushy in their sales and they care more about their own incentive than their costumers.

6 years ago

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Juan Beaver, PA

Great pest control. I used them for one year and was bug free. I recommend this company.

6 years ago

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Reply from Terminix

Juan, wow! Thank you so much for taking the time to leave this excellent review! We really appreciate your business and are here to help if you need anything.

Dec. 17th, 2019

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holly parker Gilbert, AZ

i can always tell when terminix has been to the house cause there are never any bugs around. they do a good job

7 years ago

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Jocelyn E Lehi, UT

I’ve loved having a pest control. Down side it’s taken several retreatments to get my bugs under control.

8 years ago

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Rashida Laumatia Saint George, UT

Fast and reliable. Pricing wasn’t bad at all. Grateful for them being so kind and understanding.

8 years ago

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Jeff Martin Layton, UT

Awesome company. The people they sent were really nice and took care of the problem efficiently.

8 years ago

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Kim Myers Daphne, AL

Worst customer service ever. I was hung up on because I asked to speak to management. Was lied to by 2 representatives before that

4 years ago

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Reply from Terminix

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at socialsupport@terminix.com. Listing your full-service address, copy of review and the phone number associated with the account?

Mar. 14th, 2022

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Kyra Harris Garnet Valley, PA

Daqaun was very helpful and pleasant !!!!!

6 years ago

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Reply from Terminix

Kyra, thank you so much for your kind words! It is greatly appreciated. Have a beautiful day! -Anchee

Aug. 12th, 2020

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Grady Rogersville, TN

They did there job but some of there people are not as well trained as they should be.

7 years ago

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R. Coleman Wayne, PA

We had an appointment scheduled for 5/28/19 between 8am-12pm. The technician never showed up nor did they call. VERY FRUSTATING AND UNPROFESSIONAL.

7 years ago

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vivian clark Houston, TX

I am still seeing bugs, i called them back out and they sprayed and put traps, still seeing baby roaches and others , no happy at all

8 years ago

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Kelsey Stanton Pittsburgh, PA

The operator was polite and professional but our inspection was scheduled from 1-3, no show, no call by 5:00 so we went with a competitor.

8 years ago

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David weidner Wheatfield, IN

Friendly and explained everything! Great

8 years ago

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Joe Araki Pacific Palisades, CA

Reliable, quick, safe, effective, efficient

8 years ago

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Michael B

high quality service. Backs up their service and great follow-up

8 years ago

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billy Adams Virginia Beach, VA

Good company and service.Very dependable.

8 years ago

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Glenn and Cynthia Colby Arlington, TX

Haven't had much interaction with them. They seemed to do their job good.

8 years ago

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Jan Watling

They show up, neat, clean, and their guarantee is enforcable.

8 years ago

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Phillip Schundlemire West Jefferson, NC

Cost of contract. My rates went up every year. Starts at 85.00 and went up to over 200.00

8 years ago

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Eric Metzger Lake Grove, NY

Reliable in service and products along with their people whomdoes the service.

8 years ago

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Nan13 Scottsdale, AZ

Did the job well, Fair prices, Friendly service

8 years ago

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Kimberly Gingrich Medford, OR

No bugs! They took care of my critters too

8 years ago

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Kevin Jones

They are ok, not fantastic. Just like all the rest, don't stand out.

8 years ago

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Jay T Fremont, CA

They have been helpful when needing a termite certificate

8 years ago

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George/Flore Huntsville, AL

Excellent experience. Had my home tented and they did a professional job.

8 years ago

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Elsbeth Modesto, CA

Service is great Trustworthy. Clean.

8 years ago

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Don Chambers Lakewood, CA

Terminix came to my old house multiple times but never fully completed the task

8 years ago

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Pam

Im a long time customer,I've called 9th Sept also twice on the 11th Sept I haven.t receive a return call yet for service.

9 years ago

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Donald Rodgers

they freaky tackled our spider problem and even did a follow up

4 years ago

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Reply from Terminix

Donald, we're glad to hear you enjoyed your visit.

Mar. 14th, 2022

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Kermit Davidson Antioch, CA

Had their service for a number of years, but with each year came a price increase. I finally decided to do it myself.

4 years ago Edited March 9, 2022

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Reply from Terminix

Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

Mar. 14th, 2022

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Seth Boudoin Roseland, LA

Had them help me with my spider infestation and they were a great help and did a clean job.

6 years ago

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Reply from Terminix

Thanks for choosing Terminix for your pest control needs. We are so glad to see that
you had a positive experience. If we can be of additional service in the future, please call us at 1-800-TERMINIX.

Mar. 11th, 2020

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Bryndie Managua, MN

Not an awesome company. The people selling it were quite rude and pushy and the technicians didn’t do a very good job

6 years ago

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Reply from Terminix

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you.
Please send us an e-mail at . Listing your full-service address and the phone number associated with the account?

Feb. 13th, 2020

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Jenna L. Kapaa, HI

Terminex is a great company. They took care of my insect/pest issue quick & fast.

7 years ago

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Mitch Krull Pleasant Grove, UT

It works, bit pricey, but it got the job ddone. No complaints bfrom me. I'll use next year.

7 years ago

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Douglas Larson Pleasant Grove, UT

We had a roach problem and their service took about 6 months, but it got rid of all of them.

8 years ago

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Mike Hunt Fayetteville, NC

Complete waste of time and money. They came and treated my house and within days I had a pest problem again...!

7 years ago

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Gary g battani Utica, MI

They never showed up and never called. Follow up is not their strength. Poor service to say the leSy

8 years ago

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carrie Rochester, MI

They never showed for the appointment and when I called a manager was suppose to call me back and he never did.

8 years ago

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sue Pittsford, NY

Exterminator was on time and professional

8 years ago

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Izzy of Rohnert Park

Poor management - appointments were late and seldom called to explain. Sometimes did not show up.

8 years ago

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Michael Wollett

Good and professional and does get rid of the bugs.

8 years ago

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Brice Parker

very productive with job completion and follow ups.

8 years ago