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Insight Pest Solutions

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7.8

Overall Score

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Todd Genovese Aspen, CO

Very friendly, your Techs have great work Ethics

5 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 22nd, 2021

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Pauline

Excellent customer service and solved my problem.

5 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 22nd, 2021

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Vernon Jackson Loyalhanna, PA

Always professional. Call backs are not an issue.

5 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 22nd, 2021

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Carol Fredette Parryville, PA

Staff are helpful and knowledgeable and always polite.

5 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 22nd, 2021

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Mary Hick Chesapeake, VA

always on time, notification calls and great servicemen

5 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 22nd, 2021

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Anonymous Lexington, MA

Customer support is very responsive.

5 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 19th, 2021

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Patricio Shrewsbury, MA

Customer support has been very helpful with the questions I've had.

5 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a four-star rating, we truly appreciate it! We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you. Have a delightful rest of your day!

Jan. 19th, 2021

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Tina

knowledgeable and efficient and effective

5 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 16th, 2020

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Sandra Goines

Very professional and best of all, no bugs.

5 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 16th, 2020

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Anonymous

The quality of the treatment is fine. They are responsive.

5 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a four-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Anonymous

It’s been good but I always feel like there is a chance to do better.

5 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a four-star rating, we truly appreciate it! We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you. Have a delightful rest of your day!

Dec. 14th, 2020

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Thomas E. Dapp

They have reliably showed up. Seem to keep the critters away.

5 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a four-star rating, we truly appreciate it! We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you. Have a delightful rest of your day!

Dec. 14th, 2020

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Larry DeMott

Always professional, efficient and responsive

5 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Rick

They've come to my house to spray for ants, and their price is a little high.

5 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a four-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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James

They don't always fix insect issues inside the house, it's mostly outside.

5 years ago

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Curt

no problems . always on schedule. friendly technicians

6 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Troy

Use them mainly for the cost and that come in a timely manner.

6 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a four-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Katrina

Generally we’ve been happy with Insight’s service. They have a good deal.

6 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a four-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Yvette Madany Dorchester, MA

We had a lot of snow. It made the job for the technician difficult. So we appreciate his work. Thanks!

4 years ago

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Angelica Shively Mason, OH

Technicians are very knowledgeable, friendly and helpful. Service is always reliable and completed on time.

4 years ago

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Janet Strizic Janesville, WI

Mitchell did a wonderful job, listened to my concerns and addressed all problem areas. Thank you Mitchell.

4 years ago

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Lauren Spears Kingsport, TN

Waited for me to come home and was super nice, professional, and understanding. Had an answer for all of my questions.

4 years ago

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Krista Griffith Tulsa, OK

They are always on time. They are always professional. I have not had any bug problems since I started using them.

4 years ago Edited March 17, 2022

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Jean Bolchen Madison, WI

Associate was friendly, updated me on exactly what he would be doing. Made sure I didn't have any questions

4 years ago

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Melissa Thacker Dandridge, TN

James did an excellent job. He always makes sure that I’m happy with his service. Very nice and dependable

5 years ago

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Dee Portsmouth, VA

I like the fast friendly service. A great company. They definitely go over and beyond to keep their customers happy.

5 years ago

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Reply from Insight Pest Solutions

Hi Dee. Thank you for leaving us such a wonderful review! We really appreciate you being a customer and helping to share the word about us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Please, feel free to give us a call at 888-234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Oct. 7th, 2021

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tracie winn Newport News, VA

Horrible, The stuff they use to spray your house doesn't work. Customer service is bad the lady i talk to about my account had a horrible attitude and top it off they claim I sign a year contract which i didn't they can't even show me proof and if I cancel this year contract I will have to pay $300

5 years ago

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Reply from Insight Pest Solutions

Hi Tracie. Thank you for sharing your feedback. We set a high standard for our quality of service and your experience should have never been an exception. We are constantly striving to do better, and would greatly appreciate the opportunity to discuss this further with you. If you would be willing, you may contact us at feedback@insightpest.com, or call our team at 888-234-2847.

Oct. 6th, 2021

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The Berggren's Carson City, NV

Colton was very professional, friendly and knowledgeable. He stayed for an hour to take care of all of our issues.

5 years ago

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Reply from Insight Pest Solutions

Hi Berggren's! Thank you so much for the five-star rating. We are happy to hear that Colton was able to address all of your pest needs, he is always super helpful and thorough. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you!

Oct. 7th, 2021

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Raman Pahwa Bothell, WA

Great experience with Insight Pest Solutions as always. They listen to all the concerns and act upon those in time.

5 years ago

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Apryle Krause Oshkosh, WI

Our rep was amazing and very thorough with addressing our bee issue. Would recommend to any home owner!

5 years ago

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Joanne Peterson Brookline, MA

I appreciate the great job my tech Michael P. Did. He explained the service and his attitude was awesome.

5 years ago

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Steve Wiper Seattle, WA

James and Nick provided an attic inspection at my house. Could not be happier w/ the work performed.

5 years ago

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Cory Scheub Morehead City, NC

They came out within a few days of me calling and knew exactly what I needed after discussing the issues I was having.

5 years ago

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Mikr IL

Appreciate the gentleman giving me details on how long my fog should be in the house after the different applications

5 years ago

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Hollie Morehead City, NC

Jess was very informative, knowledgeable and courteous. I feel he did a thorough job and covered all areas.

5 years ago

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Robert

While they came and told us two mice had been trapped, they didn’t say where the pests were entering from. To me, this would have made their service far more valuable.

5 years ago

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Karen Dierst Seattle, WA

Today's service was above and beyond. So much attention to detail. I am so happy with the person that came out.

5 years ago

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William.parrie@sbcglobal.net Lawton, OK

Very professional and courteous. In my opinion, Ike is top notch and very knowledgeable in his field.

5 years ago

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Janis Marshfield, WI

The technician was very professional. He explained what he was doing today and answered any questions I had.

5 years ago

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Larry Ronke Hampstead, NC

Insight Pest have always been professional and display an attention to detail performance that I appreciate.

5 years ago

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Mike Franklin, MA

The products that Insight uses work, and on the rare occasion that they don’t, they will come back and make it right.

5 years ago

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Cindy Weaver Elizabethton, TN

Very professional and clean cut gentleman and very mannerly and made sure to ask if I had any questions.

5 years ago

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RHoz Stoughton, WI

Conner did an excellent job providing information. Both my husband and I were impressed by his professionalism.

5 years ago

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Misty Grau Evansville, WI

I love the customer service of my person applying the applications. But I think the customer service with the phone calls needs to be better.

5 years ago

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Gina L Knowles Sparks, NV

My pest control expert Mr. F. was very thorough. He was also very patient in answering my questions!

5 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at 888- 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

May. 11th, 2021

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Douglas Tiberke Boardman, OR

Not impress. Patch 2 hole for 459 bucks without setting rats traps. I cannot use poison at my house with 4 year old. I have install 8 electric micro wave for rodent. Last week I set 9 trap with cheese and caught none. I could have bought a cat and train to hunt these rodent. Lost 459 bucks in a half hour and the rodent are still roaming the house.

5 years ago

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Reply from Insight Pest Solutions

Hi Douglas, Thank you for your feedback. I’m sorry to hear your experience with our company wasn’t up to par. We would love to talk with you more about your experience and learn how we can remedy the situation. Please reach out to us at (888-234-2847).

May. 11th, 2021

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Kristine Westfield, MA

Insight is a wonderful company. They are always so friendly, patient, and ready to help resolve any pest issues.

5 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 22nd, 2021

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Brenda keller Greenwood, IN

Always on time, very thorough and will come back between applications as needed. Very professional and effective.

5 years ago Edited September 14, 2021

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 18th, 2021

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Harry Lebel Orlando, FL

AMAZING Natural Product that works! We have had three years pest free. We highly recommend Insight Pest Solutions ❣

5 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a recommendation and a five-star. We truly appreciate it. We are happy to hear that you are pleased with your service and our technicians did an amazing job on your treatment. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Cindy Pfeiffer Londonderry, NH

Always courteous when they come to the house. They are very easy to deal with. So happy to ha r found them!

6 years ago

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Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020