Name: Aptive Environmental
Rating: 4.5

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Calvin Lettries La Porte, TX

The service is excellent even when you are not home the service tec still commit to excellent service.

7 years ago

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Shelby Pagano Ambler, PA

No one knocked on my door or left a door hanger. I asked for a specific visit to handle Cicada Killer Wasps at my front door and nothing was done in that area that I can see. I don’t think anyone even came here today. This is a disgrace and I regret my decision to sign a contract with your company. Please call me ASAP.

7 years ago

Reply from Aptive Environmental

Shelby, please reach out to he local branch as soon as you get a chance. We definitely want to make this right.

Jul. 19th, 2019

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Michael Fox Renton, WA

Bob is a good tech. I think your technicians and sales reps should get together so the techs know what the sales rep promise the customer.

7 years ago

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Virginia Rios Houston, TX

yes, out tech was very courteous and accommodating! He went above and beyond to meet my requests and needs.

7 years ago

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Michael Darwish Murrieta, CA

Jeff is a very nice person who does his work the way it should be done without cutting corners. Thank you

7 years ago

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Lee Rochester, MI

I haven’t noticed the technicians when they come, I have no bug problems. What more could I ask for.

7 years ago

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Mark Matulka Oregon, WI

Frank was a timely, professional, polite, and attentive. A very good technician, thank you for sending him. Mark

7 years ago

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Jean Kansas City, MO

Daquan S was very professional, explained what he was going to do and checked in after he was done. Thanks

7 years ago

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Kim Renton, WA

My technician was very professional and friendly. He was very interested to know if I had any issues or concerns.

7 years ago

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Cindy Bengford Greeley, CO

The gentlemen that showed up for the service were very polite and went about their task efficiently. Good job!

7 years ago

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Era garcia Danville, CA

Very kind, thorough and professional. He explained everything that was going to be done. Excellent!

7 years ago

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Sandra Swyka Coraopolis, PA

Very professional and clearly explained what he could do to help our insect situation...Thank you!!!

7 years ago

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Grace Yu Princeton Junction, NJ

For the set up service our technician Michael G was very thorough and took his time to explain everything. Thank you!

7 years ago

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Frank Batavia, IL

Kendall did a great job servicing our home. She was very thorough and had a great personality and was very engaging

7 years ago

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Steve Dayton, OH

The Tech was friendly, thorough and informative. I will recommend Aptive to my neighbors and friends.

7 years ago

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Jobin John Varughese Grand Prairie, TX

Customer Service is notating things properly. I had an issue today and my issue wasn’t properly resolved. Give me an opportunity to give you some feedback to make your employees life a little better. Also do listen to the recorded conversation from today

7 years ago

Reply from Aptive Environmental

Will do! Thanks for the feedback, Jobin.

Jul. 19th, 2019

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Michael Wood San Diego, CA

He was very detailed with his spraying and that really impressed us a lot! He took his time to do a professional job.

7 years ago

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Sharyn Walnut Creek, CA

There were a few mishaps getting started. Elijah, the technician, was extremely nice. I found one missed cobweb and he did forget to close the gate.

7 years ago

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warren clayman Columbia, MD

Aptive Representative Garrett B is uncommonly all-knowing and passionate about the delivery of the Aptive product!!

7 years ago

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Terry Portland, OR

Technician left gate unlatched and open on side of house. Fortunately our dog did not escape this time but please be more careful next time.

7 years ago

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Kevin H Spring, TX

Service was outstanding and very professional. The techs were on time and answered all my questions.

7 years ago

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Ana Miami, FL

James O was my technician today. He was very friendly and informative. Hecwas very thorough in treating my house

7 years ago

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Victoria Palm Harbor, FL

Great service ! The guy was super nice ! And they put traps out to help with the bug issue we were having.

7 years ago

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Jay Grover, MO

Mike was extremely helpful and thorough. He addressed all my concerns in a timely manor and armed me with the information needed to solve my issues.

7 years ago

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Keith Loveland, OH

The Technician was courteous and informative. He explained what he was doing and what the results would be.

7 years ago

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Karen Tsuchida Glendale, CA

Felipe D was very helpful in answering my questions and providing services needed. He did a greal job!

7 years ago

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Sam Irvine, CA

Alphonso and his partner were very professional polite and receptive. They were the smell good Pest controller:)

7 years ago

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Patrick DeCaro Orting, WA

Jeremey was very informative and helpful. He said he knocked down a record 93 wasps nests! Very satisfied.

7 years ago

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Byjorn Richmond, TX

Very professional and friendly! He explained well what he is about to do and then proceed with his job.

7 years ago Edited September 14, 2021

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Eleonora Bolivar Spring, TX

Your employee Jimmy was very kind and courteous. I already gave him the payment. Thank you for your kind service Jimmy.

7 years ago

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Cheryl West Bend, WI

Emmanuel did a fantastic job. I now feel more secure from insects. I recommend him to be your best.

7 years ago

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Cawhite Saint Michael, MN

The technician called at 9:40am indicating he’d be here in 20-30 mins. He actually showed up 45 mins later. A call would have been appreciated. Bathroom on main floor not sprayed and many cobwebs still on outside of house

7 years ago

Reply from Aptive Environmental

Sorry about that! Please reach out to your local branch so we can schedule a free reservice. Thanks!

Jul. 12th, 2019

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Randi Maria Olson

Professional, well educated technicians. Outstanding response time for return visit. Excellent prices.

7 years ago

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Theresa S Greenwood, IN

I had Johnathan P come out for a re spray and he was very polite. He did good at spraying around the pool.

7 years ago

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Cynthia C. Houston, TX

Technician was respectful of my home, courteous and thorough. He explained what he treated and was done.

7 years ago

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Jacquelin Arvada, CO

In the beginning I loved it and now most techs don’t have the proper equipment mounted so they use a backpack sprayer. Very disappointing. Bring back the truck mounted sprayers and pellets.

7 years ago

Reply from Aptive Environmental

Thanks for reaching out! We will forward this information on to the local branch in your area.

Jul. 12th, 2019

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Terri bury Austin, TX

Very professional. Went out of his way to answer all questions and take extra steps in addressing additional problems

7 years ago

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Anonymous Livingston, NJ

Horrible experience charged my card without authorization, I called ask for a supervisor never returned my calls. I e-mailed their CEO Dave it is been a week he did not respond to my email. Very unprofessional be terrible customer experience.

7 years ago

Reply from Aptive Environmental

Sorry to hear you're not satisfied with our service! Please send an email to . Thanks!

Jul. 11th, 2019

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Lori Canonsburg, PA

Eric does a super job covering all the corners and crevices in the house. Really appreciate his dedicated service.

7 years ago

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Crystal Wading River, NY

My technician arrived on time, he was polite and attentive. I have no complaints, Thank you very much.

7 years ago

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Gisele frantz Lumberton, NJ

For the second time we have the service and the technician barely spray he certainly doesn’t do even close what they are suppose to do . We have ants spider etc . Try to cancel and they want to charge 150$ for a service they didn’t do ! A totally dishonest company

7 years ago

Reply from Aptive Environmental

Please reach out to the local branch and schedule a free reservice. We definitely want to make sure you are taken care of.

Jul. 12th, 2019

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BRADY Springfield, VA

If I give a ‘0’ I would. This company is a scam. They don’t do what they way. This company never shows up and is very disrespectful. Be careful, once you sign up with them, they will not let you go. Meaning, you can’t just cancel you’re hooked on for a while. THIS IS A SCAM.

7 years ago

Reply from Aptive Environmental

Brady, thanks for reaching out. Feel free to reach out to the local branch in your area. They will be able to answer any further questions you might have.

Jul. 16th, 2019

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Lauren

Llomar was great. He was extremely thorough, kind and helpful! Definitely recommend using the service and him.

7 years ago

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NL Somerville, NJ

Roy J was my technician today. He was friendly, courteous and took the time to service my home. Thank you!

8 years ago

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Heidi Evans Richmond, TX

I have had too many “little “ concerns with this company and each time I have contacted them, they have not helped solve the issues, only skim over like no big deal only for them to happen again or have to be babysat each time the service is scheduled. This was the final straw, they left my back gate open and my dogs escaped their safe yard! This company does not care to do a job well done NOR give hood service! I highly recommend finding another company as I will be doing too!!!

4 years ago

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Brenda Anderson

In 2008-2009 I used this company and all my bugs in my house died and the ants outside. I was pleased with their customer service and workers.

4 years ago

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Frank Herbert

I signed up with the door-to-door salesman in Portland, Oregon. The first year was fine: they came on time every quarter, did a thorough job and the workers were very polite and helpful. The second year they failed to show for three scheduled appointments. I called their office after the first two no shows, and they were very apologetic and promised to do better. After the third no show I called again to cancel the contract and they didn't seem to care one way or another. There are literally hundreds of other companies eager for my business who are much more professional.

4 years ago

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Luke M Herriman, UT

Aptive is a great company for pest control. They beat the price of the company I was with before, which is why I switched.

4 years ago

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Toni Brask Anoka, MN

Ruben did a fantastic job and was very thorough in not only his service but also his explanation of service! Thank you, Ruben!

5 years ago

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Ellie Cheyenne, WY

Their employees are fast and efficient, and I never doubt that my house will be pest free and safe. It’s products always nod their job well.

6 years ago