Name: Aptive Environmental
Rating: 4.5

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Sonya Burr Warrenton, VA

The tech was very professional and did a complete job of service and also explaining the service to me.

7 years ago

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Rosa Figueroa Dallas, GA

Very polite,quite charming he wore his bootie so not to track mess and was very quick and informative

7 years ago

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Diane H Poughquag, NY

Mike my technician was very knowledgeable and courteous and provided details on the service he provided

7 years ago

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Andrew Franklin, TN

We had our 2nd treatment about 2 weeks ago and the ants have been as bad since the treatment as they have been all year. The front flower beds and walkways have ant trails all over them.

7 years ago

Reply from Aptive Environmental

Andrew, thanks for reaching out. Please contact the local branch so we can make sure you are taken care of.

Aug. 6th, 2019

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Josh m Acworth, GA

Many Cobb webs on the rear of the home remained after treatment. Sales contract was to treat around base of trees near the home and deck along the home and entrances, and not just along foundation.

7 years ago

Reply from Aptive Environmental

Please reach out to the local branch so we can make sure the job is complete, Josh!

Aug. 6th, 2019

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Barb Andover, MN

Scammed. Do not purchase this service. We are paying a lot of money to still have to deal with bugs and spider webs. We were told our gutters would be be cleaned. Not. We were told spider webs and bugs would be gone. Not. Very disappointing. If we cancel, we still have to pay for the full year. Painful.

7 years ago

Reply from Aptive Environmental

Please reach out to the local branch with any further questions you need answered, Barb! We'd be happy to help!

Aug. 6th, 2019

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BT Nivas Aldie, VA

My wife took off from work and waited for the technician at home. We don’t know when he came, he did not ring the doorbell. We needed treatment inside the home, and that didn’t happen. There was no notice or paperwork left at the door, to indicate that the technician was here.

7 years ago

Reply from Aptive Environmental

Thanks for letting us know. Please take a moment and reach out to the branch so we can make sure you are taken care of. Thanks!

Aug. 6th, 2019

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Grace Suisun, CA

Cyrus, the technician, did a great job even though he’s been working all day! He was very thorough & courteous!

7 years ago

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Carol Chambers Nashville, TN

Quiet, competent and thorough. He worked for a good period of time accomplishing the goals he described.

7 years ago

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Eric F Maple Valley, WA

Very friendly service. Technician was more then happy to take the time necessary to understand my needs.

7 years ago

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Douglas Archer Stormville, NY

Tech. let us know he was doing our house and when he finished. He seemed very efficient and through.

7 years ago Edited September 14, 2021

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Siqin Centreville, VA

My second service agent Abraham M did a real good job. Went above and beyond. I'm happy with his service.

7 years ago

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Vb Hollywood, FL

Great service and courteous attitude. Jamal P was a professional and attentive to the areas that need treatment.

7 years ago

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David Gilbert, AZ

The process to sign up was easy and the technician was on time and personable. He answered all of my questions.

7 years ago

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Andrea Gardner, KS

Friendly and helpful!! Destroyed spiders and their homes around the property like a terminator! Great job!

7 years ago

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Barbara Schinke West Milford, NJ

Rapid, courteous service from Daeshon M on 8/1/19. He came in the house and did some extra spraying.

7 years ago

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Sujata Guha Antioch, TN

Technician did a great job. He arrived on time and was professional and courteous. Highly recommended.

7 years ago

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Susan Herman Troy, IL

Michael was very knowledgeable, accommodating, and willing to help solve our pest issue. Thanks for the great work.

7 years ago Edited September 14, 2021

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Donnie Waddle Forest Lake, MN

Very friendly! I had 4 bait stations with previous company , replaced only 2. I hope that’s enough!

7 years ago

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C. Sham Deer Park, TX

Tim made sure I understood everything he was doing here at the house. He was very polite and helpful.

7 years ago

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Sue Fountain Hills, AZ

Jason was prompt and courteous. He explained what he did when he was finished and answered questions that I had.

7 years ago

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Csmith Plant City, FL

Our technician Dom did a great job..loved that he wore protective shoe coverings before coming in doors.

7 years ago

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Steve Fishers, IN

Brandon (G) did a great job treating our home. He was courteous and thorough. Thanks for keeping our home bug free!

7 years ago

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Brad Brunswick, OH

My technician Michael C was very informative and helpful answering all my questions regarding the service.

7 years ago

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Bill Steinke Brownsburg, IN

Technician rang the doorbell to announce his arrival. I asked about chemicals used inside the home and are they user friendly. He replied as long as they're dry, about an hour. He treated the front of the house and left. I never saw him on either side of the house and know for certain he did not treat the back.

7 years ago

Reply from Aptive Environmental

Bill, will you please contact the local branch? This does not sound right and we definitely want to make sure you are properly taken care of. Thanks!

Aug. 1st, 2019

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Matt Rocklin, CA

Polite and professional. We thank you for your knowledge and courtesy. We plan on being customers for some time.

7 years ago

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Kevin smith Cibolo, TX

Very affable and knowledgeable technician. Appeared to do a very thorough job and answered all our questions

7 years ago

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Rebecca Pedraza San Antonio, TX

Stephen F did an awesome job! He was extremely professional and provided excellent customer service!! Great job done!!

7 years ago

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Phil Las Vegas, NV

Mario was friendly and thorough. The heat was around 111 degrees, but he took his time and did a good job.

7 years ago

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Brandy H Glendale Heights, IL

Glad we made the switch from Orkin to Aptive. Technician was super helpful and very friendly as well.

7 years ago

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DENNIS LOWDER

Here on time and very professional about the job he was doing. Hope the product works as well as the employee.

7 years ago

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Dudley Cole

The Aptive service man who treated the outside and the inside of my house was prompt, courteous and professional.

7 years ago

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Toby Minor Kyle, TX

The tech came while we were gone but came back to finish the job! Super friendly and was a pleasure.

7 years ago

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Ryan Evans City, PA

Tammy was very thorough and friendly. She explained everything that she was doing and took time to answer all my questions.

7 years ago

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Sue Thyr Cuyahoga Falls, OH

Very well informed knew what they were doing also very efficient. Good manners and did job in a timely fashion.

7 years ago

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Kevin McCauley Centereach, NY

The service technician was friendly and knowledgeable about the product. He listened to my concerns and answered my questions.

7 years ago

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LA Richmond, TX

I am constantly seeing wasps and roaches pop up around my home. Even after scheduling a reservice I saw bugs within two days. I wish that I did not sign a year contract with this company.

7 years ago

Reply from Aptive Environmental

Sorry to hear this. We're happy to send one of our trucks back to your home and provide a free reservice! Please reach out to the local branch so we can get you on our schedule!

Jul. 30th, 2019

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Cyndi C. Marietta, GA

Antonio did great! He got everywhere I mentioned and was very professional. Even remembered to cover his shoes! lol

7 years ago

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Thomas Keller, TX

The guy who came for initial treatment was very nice and profession. Shirt tucked in and everything. 👍🏼

7 years ago

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Kevin Kalish Lenexa, KS

First visit was to include inside, dude came and went after outside treatment. Wife stayed there to let him in, then he was gone

7 years ago

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AJ Temecula, CA

Great job this time . The time before, not so much but Aptive Environmental did send someone out again . Thank you .

7 years ago

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Narsing Rao Donkula San Diego, CA

Bad exp so far , in first visit , laby who showed up didn't have any clue about plants and what to spray on them , on second visit , a guy who showed , promised to do something, just left off half way through, didn't even spray inside the home or on plants, didn't even talk or take signature from us before leaving.

7 years ago

Reply from Aptive Environmental

Please reach out to the local branch so we can make sure you are taken care of. Thanks!

Jul. 30th, 2019

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Shirley Jones

My overall rating for Aptive is a 1. I am very disappointed that I was not contacted in advance to schedule a date, they just showed up. Product doesn't seem to be working for me. Brandon was very understanding and listen to me complain, said he would make note and turn it in. Service date was 7/26 Shirley J. Humble, Tx

7 years ago

Reply from Aptive Environmental

Thanks for letting us know, Shirley. Please reach out to the local branch so we can reservice your home at no cost to you. We definitely want to make this right.

Jul. 30th, 2019

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Alysa Fuller Delafield, WI

Excellent customer service, convenient customer portal for bill pay, and friendly helpful technicians.

7 years ago

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Christina Bridgewater, NJ

I had Jake N as my technician and he was knowledgeable, professional and very helpful with my ant situation.

7 years ago

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Isora Delmas Miami, FL

Raina V is a sweet and very professional young lady. My husband and me were very happy with her service.

7 years ago

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Maryam Bellevue, WA

Great service! They are very thorough and do a great job. All the technicians are very knowledgeable!

7 years ago

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Vicki Franklin, TN

Ivan was very polite and professional. He asked if there were any problem areas and did his work quickly. Thanks Ivan!

7 years ago

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Key Grand Prairie, TX

This experience was great. Very personable. Considerate of personal items. Thorough in treating every area.

7 years ago

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Sonny Smith Alpharetta, GA

Best service we have had. Very professional and customer service oriented. He is an asset to your company.

7 years ago