Name: Aptive Environmental
Rating: 4.5

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Irena Z Novi, MI

Aptive has now cancelled 2 visits and charged my credit card for the visit that was not performed. They refused to return the money. Ongoing dispute. Very poor service, not responsive

4 years ago

Reply from Aptive Environmental

Thanks for bringing this to our attention, Irena! Please send an email to social@goaptive.com and one of our representatives will be in touch within 24hrs!

Dec. 28th, 2021

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S S Atlanta, GA

Excellent. Anthony was personable and followed up to ensure everything was ok.

4 years ago

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Darren Nottingham, MD

Service is reliable but pricey. The quarterly service is always pre scheduled and the reps are very polite.

4 years ago

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Christine Portland, OR

Our service provider Todd was wonderful. He covered all the bases and went above and beyond!!!

4 years ago

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Ali Lake Zurich, IL

Aptive does a terrific job servicing our home. Professional, detailed, and pleasant. Thank you!

4 years ago

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Mike A Los Angeles, CA

The person that came today’s asked questions and was very thorough. Did a great job.

4 years ago

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Heather Richardson Murfreesboro, TN

Ivan did a great job. He asked if there was anything extra I needed done. Great customer service.

4 years ago

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Vicki Classen Clackamas, OR

The young man was very polite and very thorough! I give him a “10”! Excellent job young man!

4 years ago

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Redrock Dayton, OH

Alex came by and was very efficient and thorough getting all areas we were concerned about.

4 years ago

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Dean Wheaton, IL

No issues. John explain everything well and repeatedly and graciously asked if I had any questions

4 years ago

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Brenda Mercado Santa Ana, CA

The Best Service I've ever received. Kind, Courteous and Professional. Highly Recommend

4 years ago

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Allyssa Murray Houston, TX

Ken did a great job! He texted to let me know he was on the way, which is always super helpful!

4 years ago

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Cheryl Lieberman Commerce, MI

Dalon was extremely professional and congenial. It was a very positive experience.

4 years ago

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danielle miller Hendersonville, TN

Techs are always super nice but during warmer months they don’t seem to be able to fix the ant problem we have.

4 years ago

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K Young Menomonee Falls, WI

Chauncey was extremely helpful and very kind and patient. I enjoyed his valuable knowledge.

4 years ago

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Diane Staub San Antonio, TX

They have Great service. Tyler explained how we would get rid of the problem. Diane S

4 years ago

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Best company Santee, CA

Great service and good results. William G. is very experienced and does a great job.

4 years ago

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Nick Fremont, CA

Aptive staff is knowledgeable professionals to help you with all your troubles of annoying pests.

4 years ago

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k naylor Houston, TX

Donnie my service person was fast, efficient and informative! I give him a 10 for perfect service!

4 years ago

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Elizabeth Jimenez Whittier, CA

I’m very satisfied with the customer service and the bug control results of Aptive Environmental.

4 years ago

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Patricia A. Lake Oswego, OR

Aptive has helped us get rid of ants! It took a long time but we are finally (for now) ant free.

4 years ago Edited January 6, 2022

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Tannon Woodson Houston, TX

They are always on time, professional, and responsive to my questions and requests

4 years ago

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Bobbi Cloyd Spring, TX

Very good customer service willing to make things right if you are not satisfied.

4 years ago

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Suzanne Jackson Portland, OR

Very knowledgeable and friendly. I needed additional help with rodents and was able to help.

4 years ago

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Lynn Jacksonville, NC

Diago did an awesome job and was very professional….he explained everything so well!

4 years ago

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Charlie Rocky Point, NC

He was very thorough in explaining on what he was doing, answering any questions that we had.

4 years ago

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dan savarese Chicago, IL

Great service, gentleman who came out was very thorough and informative. Thank you!!

4 years ago

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E Gramer Rochester, MI

Everything was good with the service! Justin was professional and personable in explaining service.

5 years ago

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R M Westminster, CA

The technicians are kind and respectful. They do a thorough job and give a report before leaving.

5 years ago

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Melissa Houston, TX

Gilbert is amazing!! He is very thorough in doing his job. I am thankful he is with your company.

5 years ago

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Maria aguilar Katy, TX

Blake did a very detailed job today. He is the first one I’ve seen doing it right

5 years ago

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Beth Valenti Somerset, NJ

Professional, thorough, knowledgeable. I will definitely refer neighbors and friends.

5 years ago

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Anthony Batarse Simi Valley, CA

Service was Amazing! The service technician was thorough and professional! Thanks!!!

5 years ago

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Victoria Valensky Rancho Santa Margarita, CA

Chris was excellent. He was friendly, Professional and answered all my questions.

5 years ago

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Lisa and Todd Dayton, OH

Always professional and on time. We don’t seem to have unwanted bugs and critters.

5 years ago

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Brenna Bonfiglio Canonsburg, PA

John R did a great job. He was very attentive and sprayed all the problem areas.

5 years ago Edited April 8, 2022

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Greg Cranford, NJ

Fast and efficient. The associate who treated the apartment building was professional.

5 years ago

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Barbara Knoten-Smith Mukwonago, WI

Alan was extremely helpful and he informed me exactly what he was going to do and he did it.

5 years ago

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Jennifer Sullivan Torrance, CA

We have had no problems. They have shown up on time and have done what they said they would do.

5 years ago

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Sheila Haley Manorville, NY

Great customer service. The technicians always do an amazing job. Highly recommend.

5 years ago

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Jose Sioson Encinitas, CA

Carlos was very knowledgeable and helpful. He provided excellent customer service.

5 years ago

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Les T Akron, OH

The tech was friendly and courteous. Asked about and concerns and was eager to address and issues.

5 years ago

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Ernest Turocy Torrance, CA

Thanks Aaron for an efficient and complete service call. Hope to see you again. Ernie T

5 years ago

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Jennifer Lake Forest, CA

Friendly, great service, will come for free between services if you have a pest issue.

5 years ago

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Renato Chandler, AZ

Staff was very nice,took his time to do around the house,backyard ,he was very efficient.

5 years ago

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Jannet WrightWatson New York, NY

They are always friendly and very professional you never have any problems to reschedule days

5 years ago

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Mel Santee, CA

Nick was awesome during his visit. He was able to answer questions and address any issues.

5 years ago

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Manny Iruegas III San Antonio, TX

On time, asked what concerns I had and and explained thoroughly what he was going to do.

5 years ago

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Cynthia Murphy Fontana, CA

The technician was friendly and thorough. I highly recommend Aptive for pest service.

5 years ago

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Cindy Newbury Park, CA

Raphael G was very thourough. He did a great job. We has lots of spiders and webs

5 years ago