Name: Medical Guardian
Rating: 4.5

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Verified Customer

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Mary Findlay, OH

The girl walked us through testing it. She was very receptive and did a good job. It seems to be working fine.

5 years ago

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Verified Customer

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Cathy Switzer Virginia Beach, VA

I haven't had to use it But I did hit the button once the response was fast. FAST

5 years ago

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Verified Customer

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GEORGE MERCHANT Sacramento, CA

Although we have not had a need to date, the set up process and testing was excellent

5 years ago

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Theresa Lawson Elizabethtown, KY

Knowledgeable, easy to work with. Mother passed before we took it out of box. Issued full refund.

5 years ago

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Verified Customer

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Ann Southard Vincentown, NJ

great response from them as I accidently contacted them and they were right there

5 years ago

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Cathy Saugerties, NY

confidence in device and company. The device could be a little lighter and less bulky.

5 years ago

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Dwight Levi Sanborn New Smyrna Beach, FL

Because they do not follow instructions, The instructions on the form have a very specific contact order and they ignore or did not update their system.

5 years ago

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Lynn Westlund Friendship, WI

Worked well, good customer service, didn't work well for my mother due to her inability to use correctly.

5 years ago

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William wagner Nashua, NH

Easy to set up and to use if necessary Fortunately, I have not needed to use it.

5 years ago

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Jean Sewell, NJ

Their medical alert device is too large and bulky for my taste. I was also hoping for more accuracy and smoother process.

5 years ago

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Charles Richardson, TX

It's a very handy device. We haven't had to use it but have tested it and it works fine.

5 years ago

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Juanita Somerset, NJ

Medical Guardian responds quickly. I am glad they came up with something to take when we travel. I am happy with it.

5 years ago

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Anonymous Okatie, SC

Has to be charged frequently and I was never told that before. It was completely different than the one I was getting but that is my fault.

5 years ago

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Verified Customer

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Anonymous Enfield, CT

It works the way I thought it would. It is dependable. I am very satisfied. I like this very much.

5 years ago

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Evelyn Greenville, PA

I bought it for my other and I feel safer knowing she has it and it worked when we tested it.

5 years ago

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Anonymous College Station, TX

My son bought this for me. I like the security it gives me. It worked fine when we tested it.

5 years ago

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Verified Customer

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Kyle Farmington, PA

Anytime I press the button I know that help is on the way. I used it last month and yesterday.

5 years ago

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Kenneth Springfield, OR

Wherever we are we have a place to call for help. They are very informative about everything they sell there.

5 years ago

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Anonymous Suwanee, GA

It worked fine when I test it. They follow up. I feel secure having medical guardian.

5 years ago

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Verified Customer

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Kaye Washington, MO

Too sensitive. It went off and I didn’t know who was calling because I thought it was spam so I didn’t answer.

5 years ago

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Verified Customer

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John New Hyde Park, NY

When I need it, it works. I used it about two weeks ago and it was very good service.

5 years ago

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Verified Customer

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Hall Fayetteville, GA

It works fine when we test it. It gives me more of a feeling of security having it.

5 years ago

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Vickie Townsend, DE

Device is easy to set up and customer service is so helpful when I call about it.

5 years ago

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Evelyn Eagle Lake, TX

I feel safe with Medical Guardian but it needs charging to often and it is expensive.

5 years ago

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Anonymous Salem, MA

We tested it about a week and half ago and they took care of it. They answered any questions we had.

5 years ago

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Gail Riverview, FL

The simplicity of it is great though I don’t like that they keep trying to sell me something.

5 years ago

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Anonymous Batavia, IL

Customer service kept calling me back but it was hard to get back to them and got somebody here immediately.

5 years ago

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Verified Customer

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Norbert Saint Paul, MN

The device detected when I fell. They answered right away and they were very helpful too.

5 years ago Edited September 14, 2021

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Verified Customer

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Mary Ann Wickliffe, OH

I like it because it's always with me in case I fall or have some sort of an accident.

5 years ago

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Verified Customer

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Thurmond Greensboro, NC

I love it. It's accurate. I have tested it a couple times and everything worked just fine.

5 years ago

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Verified Customer

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Dory Geneseo, IL

I think that's great. I'd rather have a wristband instead of a necklace that's the only thing.

5 years ago

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John Pittsburgh, PA

It seems reliable and quick service. Somebody always answers the phone with good service.

5 years ago

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Betty Graham, NC

We accidentally triggered it and the response was very quick. We answered them and everything was okay.

5 years ago

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Mildred L Anniston, AL

We haven't had to use it yet but we've tested it three times and it worked just fine.

5 years ago

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Faye And David Fletcher, NC

We've talked to customer service a couple of times. They have always responded to us.

5 years ago

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Joan Lockhart Aurora, CO

The price is better than what I have used in the past. I have not needed it so far so can’t rate response time.

5 years ago

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Virginia Mission Viejo, CA

Medical Guardian gives me a sense of security. When someone comes on, they are very polite.

5 years ago

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Anonymous Levittown, NY

Heavy and I don’t like the light flashing but they answer right away and when I dropped it, it detected the fall.

5 years ago

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Verified Customer

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L Wickliffe, OH

Great customer service. Took awhile to be shipped. Good quality. Was what we needed.

5 years ago

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Loretta Fodrie Mooresville, NC

Very dependable, but clunky to wear. The device is easy to use, is answered immediately. It is just not attractive to wear.

5 years ago

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Verified Customer

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Linda Davis Toms River, NJ

I have not had to use the resource as yet but when I did speak to a Customer Service person they were pleasant.

5 years ago

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Downey Stancs Goshen, CT

I fell recently, pressed my beeper button, and the EMT team was here in 20 minutes.

5 years ago

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Mark Higgins Boston, MA

It's a great device, Although I haven't needed to use it so far. But it will be handy should I ever need to.

5 years ago

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Jim Minnery Elyria, OH

Reliable. They have responded promptly when I have mistakenly pressed my panic button.

5 years ago

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Susan Swann Pennsville, NJ

Light weight, nice people, easy to use. I just wish that my Mom would remember to keep it on!

5 years ago

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Sharon Chicago, IL

Competence, helpfulness, thoroughness, informative, excellent follow through comminications

5 years ago

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Leonard Homer West Bloomfield, MI

I haven't needed the service yet, but when I run the test they are very responsive.

5 years ago

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Beatrice Bedford, MA

I pushed my button for an emergency & they quickly alerted emergency services for me.

5 years ago

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Susan Tramm (for Doris Monlux) Oak Harbor, WA

Response/contact time great. So far its worked exactly how we had hoped. Wish it was a little smaller though.

5 years ago

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Verified Customer

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Odell F. Smith, Sr. Alachua, FL

I am totally satisfied with the prompt response and clear communication in understandable English.

5 years ago