Name: Comcast Xfinity Internet
Rating: 3.3

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Mark Philadelphia, PA

Overpriced service and channels deleted.

7 years ago

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Darryl Riech

Slow iternet not anything that I can think of to say that is positive.

7 years ago

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Bonnie Esrig

I like their phone support - the reps go out of their way to assist. However, my experience with their in-person store has been awful. For example, just last week I needed to return a small piece of equipment. The receptionist took the device and gave me a "receipt" but said I had to wait until my name was called to complete the transaction. The store was crowded and my wait would have been at least 30 minutes when I did not need any service. I had already taken care of account matters by phone so there was no value added for me to wait when I had already given the employee the equipment.

7 years ago

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TJ

Price is too high. Service is good.

7 years ago

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Kimberly Lewis Canton, GA

I like them. however, prices are too high.

7 years ago

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Satisfied Customer San Mateo, CA

Frequently shuts down and for the cost, its not good

7 years ago

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Regina G. Putnam Valley, NY

prices too high, non-existent customer service

7 years ago

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Sally Johnson

These companies are too expensive - They block large uploads - They block hosting a gaming server.

8 years ago

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Dean Picone

Way too expensive...Internet is spotty at best.

8 years ago

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MatthewMcGill

Their Internet service is super slow it has gotten faster.

8 years ago

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Carlos Holland, MI

Price, they change the price all the time.

8 years ago

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Mary Lou Aberdeen, MD

They don't offer good channels for the price

8 years ago

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Tommy

High prices, unreliable phone service, fair to poor customer service

8 years ago

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April Anderson

Too expensive. The cost for just internet is ridiculous

8 years ago

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Elsie Charlottesville, VA

Way too expensive. Otherwise servic is decent.

8 years ago

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Linda Sheppard

always fast enough never had any problems

8 years ago

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Andy Knowles Atlanta, GA

High priced. Slow to correct outages. Unqualified techs and office employees

8 years ago

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Laurie L Hogue

Price gouging and a monopoly of a market with horrible customer service

8 years ago

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Lynne M Hodson

Sluggish service, company refuses to resolve the issues at their side

8 years ago

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Rachel Mabe

outages at times. Waited 2weeks to have problem resolved.

8 years ago

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jeff borsecnik Bellingham, WA

not as fast as it should be an way to expensive for what it is

8 years ago

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Andres Martinez Houston, TX

speed, customer service, cost structure are deficient.

8 years ago

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Michael White Fort Lauderdale, FL

Moderate speed and pretty consistant reliability

8 years ago

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George A Houston, TX

Bad customer service, bad customer service

8 years ago

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Belinda Davis Windsor, CO

Cost is high and you can't always get good wifi.

8 years ago

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Sherwin Douglas Washington, DC

The service keeps going out makaing me have to reset the module.

8 years ago

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Mike

Reliability is inconsistent and customer service is substandard

8 years ago

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Susanne Vergeldt

Inconsistent quality, too expensive, cost goes up without any apparent increase in quality.

8 years ago

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Oconnellroc

We prefer monthly charges for use over contracts

8 years ago

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AnneMARIE Soisa

Because they are not as fast as they like to advertise!!

8 years ago

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Frank Araujo

Fast speed, relatively reliable but overpriced.

8 years ago

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James Russo

Reliable but too expensive and customer service spotty at best

8 years ago

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Kate Young

There are many times when it is slow or poor availablility.

8 years ago

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David Armstrong

They raise their rates very often AND charge different rates to different homes on the same street.

8 years ago

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Cheryl Nichols

Because they keep raising prices and service never gets any better.

8 years ago

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Joanne Short

COMCAST IN GENERAL GOES OUT TOO FREQUENTLY

8 years ago

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Oscar Shimabukuro

I had no problems, but the fees kept going higher.

8 years ago

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Natasha Salt Lake City, UT

The internet is good, but the customer service is terrible.

8 years ago

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John Lavigne Beltsville, MD

Good service and good quality time and response from workers

4 years ago

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michele robinson Pittsburgh, PA

I tried Comcast n there good. But my budget can't reach there prosperity

4 years ago

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LAYLAH AND AZAIYAH BRAIDING SHOW Linden, NJ

Overpriced and no good deals. I have almost basic and I’m paying 180 per month terrible

4 years ago

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Gabriella Ruiz Kenosha, WI

Great service with no interruptions! been with company for two years.

4 years ago

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Cash doll Chicago, IL

Great for showtime and movie night with da family

4 years ago

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Curtis Berry Grand Blanc, MI

Very good product but expensive and not always available some part of country.

4 years ago

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Molly Bergman Grand Rapids, MI

Very expensive, always increasing the price and hard to get through to customer service.

4 years ago

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anupam sumessur Lorton, VA

Good internet speed but it is so hard to reach their customer service.

4 years ago

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KG Lebanon, NJ

Reliable and works well but extremely expensive.

4 years ago

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douglas ward Eugene, OR

Fast and reliable, but not CHEAP! Service is great tho...

4 years ago

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Haley Tallahassee, FL

They typically promise that they will send someone to fix the numerous issues their products have but they never do.

6 years ago

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Roberson Salt Lake City, UT

The worst internet provider ever. Prices are ridiculous and they dont even provide the promised speeds of data.

6 years ago