Comcast Xfinity Internet Logo

Comcast Xfinity Internet

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6.0

Overall Score

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kitty

I hate their price and every few months the price increases. Would leave them tomorrow if there was an option in my neighborhood

7 years ago

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cheryl rudd Crete, IL

The service is pretty good, have problems with use in areas of home, just too expensive.

7 years ago

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Marsha

Its been good they are customer service oriented and products very good.

7 years ago

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Joyce Schmidt

I like them BUT. I often loose connectivity. Lately, with quick correction of outage.

7 years ago

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Robert Riccelli

Very good customer services. Internet speed is fast, service is reliable.

7 years ago

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Tsan Lozano

The service is good but the pricing is not competitive and the operators try to sell you things you don't need.

7 years ago

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Debra Ashley

We have experienced excellent service and a great product. Thank you XFINITY!

7 years ago

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Walter Smith Ft. Pierce, FL

This company has plenty to offer a bit pricey but good were they need to improv is the internet freezes to much

7 years ago

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Joseph Farmington, MI

Do far so good I like the provider but I don't like the price. It is too high. Ok

7 years ago

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Murs

Good reliable service though prices increase annually as with most providers

7 years ago

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Justin Vance Lehi, UT

I think they're too expensive but have had good experience with the service overall.

8 years ago

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EvaM

Excellent internet connection. Excellent customer service when needed

8 years ago

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Tina Bland Baltimore, MD

Comcast is realiable and consistant with great internet, Tv and phone.

8 years ago

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Michael Maisto Berlin, CT

Outstanding customer service Any questions were answered with full explanations

8 years ago

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Eugenia Lee Tucson, AZ

great products and service. great company to order from. Love the products

8 years ago

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John C. Riverton, UT

Their customer service is always a joke and always get the same answer, 'reboot your computer, reboot modem'

8 years ago

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Bruce Fischler Pompano Beach, FL

Where else can I get 1000mbps download and 45mbps upload? Answer...nowhere.

8 years ago

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Sheryl Wilson Pleasant Grove, UT

The internet is fast and we can stream a lot of equipment at the same time.

8 years ago

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Cathy Milne Portland, OR

Super customer service care specialists and 24-hour care online chat.

8 years ago

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Bob

Excellent reliability with wifi and landline phone service. Decent pricing.

8 years ago Edited September 14, 2021

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Kevin Regan

I'm always having to reset the system because of lock ups and failed software updates. Network never working at the speed I paid for

8 years ago

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Jonny Hancock

They steal your internet and give it to your neighbor. With their connection sharing speeds are too slow. Customer service is terrible.

8 years ago

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Merrily Zimmer

Service is very good. Great internet speed. Many wonderful features with xfinity.

8 years ago

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Amy Forrester Salem, VA

Good choice of programs but expensive and difficult to get through to on the phone.

8 years ago

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Misty Nolder Rex, GA

Xfinity has the best internet in the area. But it can be pretty expensive to have.

8 years ago

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Michael Miller Boynton Beach, FL

always available and good customer service when a rare problem arrisewe

8 years ago

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Judith Cox Fort Lauderdale, FL

Fast speed, few problems , great telephone assistance, strong signal

8 years ago

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Rand Shrader San Marcos, TX

They have improved over the years with customer service. However, overall performance in my apartment complex sometimes is spotty.

8 years ago

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Luan Troy, MI

costly and too many interuptions in service ( outages) signal is lost frequently

8 years ago

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Joseph LoConte

Speed and dependability. Great service abilities. Gfreat customer service

8 years ago

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Anonymous Acampo, CA

any problems Ive had with my tv/internet have been taken care of with quick service.

8 years ago

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Karen Colon Newark, DE

Have had excellent customer service and few problems with this service.

8 years ago

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Loletha Rattler Chicago, IL

Internet is accessible any where which is extremely important

8 years ago

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Jennifer Harris Naples, FL

Inconsistent service, weak signal at times, slower Internet (especially since Net Neutrality), condescending help desk

8 years ago

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Grant And Tina Armstrong Prescott, AZ

There was no CAP on data. Others have a very low CAP and want you to upgrade.

8 years ago

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Keith Swarthout

They have fast internet and a good price. Also handle all divides in the house

8 years ago

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Jim Johnson Chaska, MN

no problems or inturrupted service compared to dish alternitive

8 years ago

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Shelia T Rogers Stone Mountain, GA

Reliable and dependable. Can always speak to someone if I have issues.

8 years ago

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Marian Cobb

Ease of communication and service. The picture quality was excellent with very few interruptions.

8 years ago

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Emily L

They are pretty fast connection, but need to stop upcharging unknowingly after periods of time

8 years ago

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Eric

Their prices are a bit high, but they have a great service. My biggest complaints are prices and overages.

8 years ago

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Melanie Anne

They get slower at the end of the evening and especially at the end of the month, It times out on us frequently

8 years ago

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Anonymous

They have interruptions of service with no explanation. I have to reset my router a lot

8 years ago

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Tecia

It's really fast when it works but my FaceTime calls have terrible service because of my wifi

8 years ago

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James Bell

It works. I bundle Phone, TV, Internet and Security. I think I get a good service

8 years ago

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Suzanna Wootton Springville, UT

Internet works, but sometimes its kind of slow and goes out. I wish they'd give you a better router upon installation.

8 years ago

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Dale Zollinger Kaysville, UT

Have a great selection of services. Hate the rate increases.

8 years ago

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Hyrum Sandy, UT

I feel like we pay too much for what we get. Don't like that it's a forced package through the apartment complex - especially the cable.

8 years ago

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Derrick Jackson Loganville, GA

Great Internet service and TV provider is there is any problems they get right on it

4 years ago

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Pamela Melrose Salt Lake City, UT

fast internet speeds, good customer service, special deals for low-income families.

4 years ago