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7.4

Overall Score

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BlueyesMW Houston, TX

I just finished the process of getting my treatment plan and ordering my aligners. This was such an easy process. The customer service representatives are extremely helpful and answered all of my questions! I loved the text message feature for questions and the reps checking in on you. Highly recommend Byte to anyone who is looking to fix their smile.

6 years ago

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Nancy Langhorne, PA

This whole experience thus far has exceeded all my expectations. The communication with Byte is impeccable. Every thing was explained to me in full detail, all of my questions were answered and they even helped look into my insurance to see if and how much of the experience would be covered. I am very excited to receive my aligners and begin this process!

6 years ago

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Jessica Carollo Bellmore, NY

If your looking to straighten your teeth in a shorten amount of time, this is something I recommend. Personally, the night time aligners really was the best option. Having to only thinking about it at night has been a real easy for me. Watching the progression has been wonderful. Every morning I see the progress and feel the teeth moving into place. I’m so happy I decided to take the leap and fix this when I did.

6 years ago

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Sofia Franzoni Fayetteville, NC

I did so much research before deciding to go with Byte for my aligner treatment, and though I haven't started treatment yet, I cannot say enough good things about Byte's customer service up to this point. My provider, Alex, was able to answer all of my questions and made the process so easy. From doing my impressions to receiving my treatment plan and even tracking my aligners as they're in the mail, I've never felt out of the loop. I can't wait to start my treatment soon!

6 years ago

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Amber Y , TX

I'm on my 3rd week of my program and my teeth are already looking straighter and whiter. I'm SO glad that I only have to wear these aligners at night. The packages everything comes in feels so put together and sleek. My byte advisor was extremely helpful when I was deciding on a plan and the other byte team members I've talked to have been extremely nice and helpful as well. I can't wait to see my final smile!

6 years ago

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Kathleen Lennon Stony Brook, NY

The level of customer service that Byte operates under is phenomenal. I am not used to businesses being so pleasant and responsive. For the Byte team, it truly is about providing a great experience for the customer. Brandon, my Byte advisor, was wonderful and super friendly. He was also focused on saving me money, which was great! Highly recommend and I am so excited to start :)

6 years ago

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as6392 Los Angeles, CA

Have not received my aligners yet, but the process was so easy and the team was fantastic. All of my questions ahead of time were answered, I was able to have the Byte team talk to my insurance company to find out what was covered, and the insurance was automatically deducted from my final price. Ellis on your team was super helpful, and made sure I got through the process at my own pace. Super excited to see the results!

6 years ago

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Aly Newport, OR

Process was seamless to get started. Everyone I spoke to was supportive, helpful, knowledgeable, and followed up. The impressions were somewhat easy to complete, but it was a necessary step in the process to get the treatment plan without having to go through a dentist. All packages arrived on time and were presented elegantly in Byte branding. I'm halfway through my treatment now and looking forward to seeing the end result!

6 years ago

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Danielle Berkowitz Smithtown, NY

When I was choosing between an alignment plan, I saw bye and figured I would call them and give them a shot. I wanted my bottom tooth to just get tighter, however after one week of receiving my aligner kit - they have exceeded my expectations and more. Every day I see an improvement, every week I'm feeling fresh when replacing my aligners. My friends and family notice a difference and say I look good and different, I just smile and say thanks. Byte deserves all the stars in the world!!

6 years ago

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Michelle L Hawthorne, NJ

The professionalism and patience I have received from each rep has been outstanding. They are all knowledgeable and personable. I wish all customer service was this simple and enjoyable. Would absolutely recommend to anyone who is considering this process. I am only at the beginning stages But I hope to have the same experience the whole way through.

6 years ago

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Nicole Molland Appleton, WI

So far it’s been wonderful! I’m only in my second week but I’m about to start my third set of aligners and I’m just so excited to see results. The first two days of my treatment were very painful on my teeth but after that, it’s been very easy and painless. I can’t believe I’m going to have straight teeth in only 9 more weeks! Also, customer service has been so great since day one.

6 years ago

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Laura Tulsa, OK

I have been a customer with Byte for over a year now and I absolutely love them! The treatment plan was done within a few months and was so much more affordable than other companies I have looked into. I’m currently done with my treatment plan and only maintaining my smile with the retainers at bedtime. They are also so friendly and willing to help me whenever it’s time for a new retainer order or if I have questions about something. They still treat me as a main priority even though I have been a customer for a while.

6 years ago

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Teresa Guadarrama Anaheim, CA

Life changing experience. I have seen a lot of reviews of people who had braces before and ised byte as a way to realign their bite but i never had braces so was skeptical that it would work for me. I went in with low expectations and am going on week 9 with crazy results. It is very noticeable and they are looking really good. I am very excited to continue on my journey and cannot believe i waited so long to do this for myself. Also, the whiting snow kit definitely works! I recommend buying it. I feel like this is really going to change my life.

6 years ago

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CRYSTAL WILLIS ,

I am on my 10th week of the nighttime byte journey and I really like the support along the way. I like how quick this process has been and the results are fantastic even though I still have 5 more weeks to go. My only dislike is that my insurance plan doesn’t cover any braces besides the metal ones but that didn’t deter me from giving this a go and I’m glad I did!

6 years ago Edited September 14, 2021

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Gigi Smith Tucson, AZ

Overall I couldn't be happier with my decision to give Byte a chance... not only is your company outstanding!!... Your aligner trays and HyperByte technology mouthpiece are positively effective! My teeth are already shifting in the right direction and I love how easy this whole process is. So SO SOOOOO MUCH better than metal braces! Thank you Team Byte!!!!!!! I will only ever speak good things of your company, keep up the fantastic work!

6 years ago

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Emily Gelzinis Fredericksburg, VA

Although I haven't received my aligners yet, I have already had an amazing experience with Byte. From the ease of ordering the impression kit, to the personalized customer service, it has really been an enjoyable experience so far. I have been checked on, and can even text for help whenever I need it. Byte support and customer service have helped me with my impressions and verifying my insurance. They're attentive, friendly, and follow-up when they say they will. I'm super pleased I decided to go with Byte.

6 years ago Edited September 14, 2021

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Anonymous Los Angeles, CA

I haven't received my aligners yet, but thus far, I've had an awesome experience with Byte. My personal advisor, Dan, has been such a pleasure to work with - really helpful, and really quick to reply via text msg (so easy)! The impressions kit had clear, easy instructions, and when I didn't get a good enough impression, I was sent another one hassle-free. I'm so excited to see how my smile will be changing! Overall, super impressed by the ease and professionalism I've experienced with Byte so far.

6 years ago

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Destiny Nieves Stone Mountain, GA

Amazing so far. Customer experience has been great. Can't wait to see my new smile. I like the night option, which gives me the chance to have a day without aligners. Straightening while I sleep is the best. Shipping took about 4 weeks. Delivered by FedEx. I have 15 sets of aligners. Came with a nifty little case with a mirror and extraction tool to pop off aligners. The top aligners have been hard for me to get off sometimes, but hopefully experience will make it easier.

6 years ago

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Glam Supreme Bethlehem, PA

My exprience so far has been amazing with byte . I mean the customer service is beyond amazing . I started with a advisor that helped me with my Impressions and helped me when I had questions . Now I’m with my advisor who will help me during my treatment and so far has been . I just appreciate byte so far their customer service and care to customers has been amazing .

6 years ago

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Dominic Cupertino, CA

What can I say??? I started with week 1 last Friday and looking forward to my next week's aligners. The process has been great. Jessica with Byte as been there the whole way answering all my questions. The at first it took some time to get used to the movement of my teeth but, the hyper byte makes a big difference in the discomfort. They say it will take 12 weeks for my crowding to be fixed and I can't wait. Thank you Byte Team. Dominic

6 years ago

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Sebastian Lopez Bayside, NY

I am on week 5 of my 15 week treatment and so far it has been a wonderful experience all around with the byte team. Communication both verbal and email has been great. The instructions provided were all very easy to do, and the bright byte foam really cleans the trays/whitens teeth so well! I have gotten numerous compliments from strangers in the street asking me what i use to get my teeth so white! I look forward to the transformation my teeth are continuing to make!

6 years ago

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Corey Glenside, PA

I am currently waiting for my aligners but am very happy with Byte so far. I like that they are so transparent with their pricing before you order anything, including impression kit. The instructions for the impressions were clear and easy to follow. I got my plan within days of sending back my impressions. Very impressed so far and I am excited to continue the journey!

6 years ago

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Chaznique Franklin San Ramon, CA

Like most of you that may be skeptical on getting aligners thru the mail... let me tell you this was the best option that I could of taken advantage of. They are way affordable, great customer service, doctors can schedule for any dental advice and my smile was done in half the time thanks to Hyperbole. When I was told by an orthodontist my treatment would be for 18 months for 5,899...byte finished me in 2 months for a quarter of the cost..try it and works

6 years ago

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Dalia R. Cypress, TX

I am currently in week 9 of my 15wk treatment plan and I am loving the results I have seen so far! I honestly didn’t know how drastic the improvement was until I compared a picture from week 1 and week 9. I am sooo excited to see my final results! They are very comfortable to wear and not noticeable at all! When I tell people I am wearing them they don’t believe me until I take them out lol. Thank you Byte for giving me the confidence to laugh & smile more!!!

6 years ago

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Cheyenne Pitts Houston, TX

I have had a great experience with Byte so far. Taking the impressions was easy and I received a digital image of my new smile in less than a week after they received my impressions. My byte advisor was very friendly and answered any and all questions I had about the process. I have now purchased my aligners and I can’t wait to receive them and begin the journey to my new smile!

6 years ago

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Carl Jackson Orlando, FL

Products used are of high quality and very easy to use. The instructions provided for any beginner are easy to follow which makes the experience that more exciting. Also the use of technology that provides safe and pretty rapid results are just what I would use as high points when recommending to a friend. Can't wait to see the final result. The only dislike would be the slight discomfort that comes along with the aligners in the beginning.

6 years ago

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Ryn Alexapolis ,

Having an advisor every step of the way made this process so much more personal and I felt more confident in such a big purchase. She answered any questions I had via text and went over payment options (there are so many!) without ever pressuring me to purchase. I was told my aligners would take up to six weeks to be manufactured, but I received them in about two. I'm so excited to improve my smile!

6 years ago Edited September 14, 2021

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Sandra Young Phoenix, AZ

I am very pleased with my results from my aligners! I was surprised at how soon I started seeing the results. I am now on my last week of treatment and couldn’t be happier! The whole process was pretty simple and 1/2 the cost that was offered at my dentist office. Love that I had he support I needed just a phone call or email away and if they hadn’t heard from me they would check in to make sure all was good.

6 years ago

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MH Claremont, CA

Getting started with Byte was simple! The impression kit was easy to understand and easy to complete. The customer support was responsive, always available, and never had any hold times. The process was also SUPER quick and within one week, I went from having to complete my impressions to have received my treatment plan and purchased my aligners. I can't wait until they arrive! I'd highly recommend Byte to anyone over the more expensive aligner companies because of their superior product, excellent customer service, and lifetime guarantee.

6 years ago

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Patrick Hughes Charlotte, NC

This company was so easy to work with! Doing the impressions was actually kind of fun and the whole process from looking online, getting and doing my impressions and getting my personalized plan took just about a week. I really like the 3-D view of the process my teeth are going to go through to straighten up! Very cool to see and I was able to show my wife the before and after prior to purchasing... which I did. Thanks to my rep Kristini for walking me through the purchase process. Good options!

6 years ago

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Maria Artiles Fort Worth, TX

The customer service is definitely top notch, but everything they provide is high quality. I was very happy that a customer care representative was always available to assist me with any questions during the process. I also believe Byte makes their website very user friendly for the consumer. It was also very nice to see the animation of the development of my treatment over the weeks.

6 years ago

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Jessica Viall Akron, OH

From the impression kit, to financing, to any questions about the entire process, Byte’s customer service is phenomenal! I looked into Smile Direct and Candid prior to Byte and what a mistake that was! Everyone I have encountered during my Byte experience so far has been phenomenal! I will post an update once my aligners come in a few weeks, can’t wait :)

6 years ago

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Victor Brown Calabasas, CA

What I love most about Byte is how well designed and packaged everything is. They put a lot of effort into their product which means they must put a lot of effort into their guest’s experiences and it shows! So far, my experience has been great and I have been pleased with the results. I do struggle with wanting the process to go faster but I understand that I must be patient and wait for my new smile to adjust. I definitely recommend for anyone looking for an affordable way to get the smile they’ve always wanted.

6 years ago

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Michael Giurlando Jersey City, NJ

The Byte product is fantastic, the process has been extremely smooth with no issues whatsoever. The moldings came quickly and were easy to use (even though I was nervous). The trays came a few weeks later and fit perfectly. My teeth have been making steady progress and I am excited about coming out of this with perfectly straight teeth ahead of the wedding. My time table was about 11 weeks and was fixing a slight overbite and a crowding issue with my bottom teeth because I didn't wear my retainers after childhood braces. If you are thinking about using Byte, PULL THE TRIGGER.

6 years ago

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Steven Havre Mount Vernon, NY

Ordering the impression kit was a breeze, got it in just a few days. I was nervous about taking the impressions myself but the instructions were simple and easy to understand! Mailed it back and got my treatment plan in about a week. Nicole was fantastic and explained to me how the process works and gave me many different payment options. The whole process was super easy and streamlined. According to Byte, I should have them in approximately 4-6 weeks from when I ordered them. Can't wait!

6 years ago

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Neny Cruz Elkridge, MD

With ANY invisible aligners the first couple days will be painful, it is a new drastic change that will be worth it (on the long run). Customer care were so kind, and helpful. I did ended with a new tooth problem, although; byte took over and kept their #byteforlife promise. I was well guided and taken care of, always received a response that soothed each one of my concerns, NEVER was prompted by any rude representative, each one were exceptional.

6 years ago

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derrick zonca Valley Village, CA

Could not be happier with Byte unless it was an overnight process. There is a slight discomfort, as expected, for the first day or two when switching aligners but still very easy to get used to and even sleep wearing them. The hyperbyte is actually kind of fun to use. It’s a crazy feeling but, like the aligners, you quickly get used to it and the five minutes is over in no time.

6 years ago

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Brittany Oskaloosa, IA

Byte has amazing custom service. Anytime I have had a question they are quick to respond. I had a crowding issue on my lower teeth as well as an overlapping canine. I am pleased to say that Byte has corrected all of these problems and I couldn’t be happier! They offer several different payment options. I went with the Byte pay the offer so I didn’t have to pay for the entire cost of the aligners at once. If you’re looking for a perfect straight smile, I highly recommend Byte! You won’t be sorry.

6 years ago

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Darling Wold Morristown, NJ

Customer service is great. They are courteous. Call you back!!!! professional and will answer all your questions. The treatment is going great so far. I'm almost done and so happy with the results so far. I've already recommended Byte to several people and I would pick Byte all over again. They check in all the time to make sure your treatment is going well.

6 years ago

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Liberty Brouillette Palmyra, PA

I absolutely LOVE my Byte! Before, I had a really crooked front tooth that I hated. Now, that tooth is not even noticeable! They are super easy to take out to eat and the case makes it very easy to eat out. The BrightByte has made my teeth super white. I have a bit of a lisp and some soreness in the first week, but now the lisp is barely there and no more soreness for the most part! Highly recommend!

6 years ago

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Jayne Jones Chicago, IL

My byte experience has been great so far. I’m about halfway through my treatment and I’ve felt at ease from the first time I spoke with an advisor. They also continually check in via email to make sure treatment is going well. My changes are fairly minimal, so I’m not experiencing too much discomfort but I’m definitely seeing a difference and feeling more confident. Thanks Byte!

6 years ago

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Vincent Lamy Moorabbin, VIC

I would confidently say Byte is one of the market leaders in this industry, after comparing with other rivalries which my friends are using. One thing that stood was customer support, absolutely outstanding! I was a bit disappointed when I received a malfunctioned Hyperbyte. However, the company decided to send me a replacement promptly, which I really appreciated! Well Done:)

6 years ago

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Stephen Philadelphia, PA

I would like to point out how amazing the customer service is! I’m a store manager for the biggest jewelry company on the planet and I know when I’m getting above and beyond customer service. Even if you have an issue , instead of getting the go around they skip that part and just take care of you. Btw the products are A+ as well so you won’t be disappointed!

6 years ago

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m hetz Lakeland, FL

I am heading into week 5 and I couldn’t be happier with my journey so far. I’m committed to this process and seeing results already. I love how easy this entire process has been from the molds to receiving my actual aligners. I’ve been showing off on Instagram too! AND I am FLOORED by how invisible these aligners really are! That’s what I was actually the most nervous about (that they would be obvious/visible!) I am so happy I chose Byte over other brands I researched. :)))

6 years ago

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Brittanie Juarbe Valrico, FL

my experience so far with Byte has been EVERYTHING! The customer service is phenomenal and you NEVER feel alone during your journey. They get back to you right away and even PERSONALLY call and email you to keep you informed on your treatment plan and the next steps to expect. Im am just starting my journey but am excited to continue. CANNOT wait to get my aligners and begin my life with straighter and whiter teeth.

6 years ago

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Taelour , CA

I am so happy that I chose byte to help fix my smile! After doing research on multiple companies, I felt the byte was the better choice for me and I was right! Not only was it affordable, but I actually started seeing results after using the first set of aligners. I wasn’t expecting a change to happen so fast! I also really love the bright byte! My teeth are nice and white and I love the fresh minty taste that makes your aligners feel brand new and fresh every time you put them back in. I would definitely recommend byte to a friend!

6 years ago

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Steve Kramer Accokeek, MD

Byte has a great payment plan that other companies or even dentist can’t touch. I initially checked with my dentist and he wanted over $4500 and that included insurance. Byte cost was $1845 and with my Insurance deductible I had an out of pocket expenses of $850. I’m almost done with my Byte 15 week plan and my teeth are so straight and much whiter......and most of all I have extra money in my pocket. Thanks Byte!

6 years ago

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Mario Somerset, NJ

So far I'm in week 5 and the results have been mind blowing. Never would I have thought I can achieve such a difference with my teeth in this short period of time. My total treatment time is 15 weeks and I can't wait to see my finished result. Customer service has been very responsive and professional, even though I barely had to reach out to them because the process is that simple. Couldn't have asked for a better experience really.

6 years ago

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Southernprof Atlanta, GA

The order process was easy. Customer service is fantastic and quick to respond to questions. It takes a while for the product to arrive but they are customized, so that is to be expected. Overall, I am super impressed with this company and the customer service provided. The treatment has been going well. It takes a while to get used. I would definitely recommend.

6 years ago

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davec15 ,

I first decided to try byte when I hadn’t smiled with my teeth for a photo in over 10 years! I was skeptical at first, and even more skeptical when I first tried my week 1 aligner. It was uncomfortable and felt weird. After the first week though it got more normal and easier to wear. I’m on week 8 of my treatment and I’m already feeling more confident with my smile every day! I would highly recommend It to anyone who would like to smile more and improve their teeth!

6 years ago