There is not necessarily a "brand" associated with Choice Hotels. Unlike other hospitality corporations, Choice Hotels does not have its own signature hotel. Rather, they are the parent company that comprises a number of popular hotel brands. Choice hotels consists of twelve different brands. Each brand offers its own franchising rights so amenities and other services are not necessarily standard simply because a hotel is part of the Choice umbrella. Choice Hotels are found internationally and the number of properties and locations are disclosed on each of the brands company profiles. The twelve brands that make up Choice Hotels are:

Ascend Hotel Collection
Cambria Hotels and Suites
Clarion Hotels
Clarion Suites
Comfort Inn/Comfort Inn and Suites
Comfort Suites
Econo Lodge
Mainstay Suites
Quality Inn/Hotel/Quality Inn and Suites
Rodeway Inn
Sleep Inn/Sleep Inn and Suites
Suburban Extended Stay Hotel

One of the biggest draws to Choice Hotels is the fact that all are qualified to earn rewards through the Choice Privileges program. This rewards program is easy for guests to enroll in and after just two separate bookings, guests can earn a $50 gift card to Amazon.com, Applebee's, Olive Garden, Nike, Shell, Cracker Barrel, or Chili's. With each qualified stay, members will earn points that can be redeemed for free night stays, gift card rewards, and even dream getaways. There are over 6,300 hotels operating within the Choice Hotels system with locations that expand into a number of countries globally. In addition to having thousands of properties to choose from, guests who book their summer vacation in advance can save an additional 20% upon reservation. These reservations and discounted rates are associated with how many days in advance the hotel is booked (7, 14, 21, or 30 days in advance). Another feature supported by all Choice Hotels is their Best Internet Rate Guarantee. This guarantee means that if a guest were to find a lower internet rate, they can earn a free night stay at one of the Choice Hotel locations. To earn the free night stay, guests will need to book a room on CHoiceHotels.com, then find a lower published rate for the same hotel, same date, and same accommodations. From there, a guest will submit a claim form and wait to hear back from a Choice Hotels representative regarding their free night stay.

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The Bad

Policy limitations
Pet restrictions

If a guest books a hotel room in advance for a discounted rate, they are 100 percent stuck with that reservation. The cancellation policy does not apply. Additionally, the rate is non-changeable and non-refundable. A guest's credit card will be charged for the total reservation amount within 24-48 hours of booking the reservation. That means if guests are not entirely sure about their plans, they should probably avoid using the discounted option. Other limitations regarding Choice Hotels policies include:

Choice Privileges Expirations: all points will expire on December 31, two years after the year in which they were deposited to the guest's account unless forfeited or canceled earlier due to membership inactivity or other outlined reasons
Advanced cancellation: guests will need to cancel their reservations 48 hours prior to their check-in time

While Choice Hotels claims to be "pet friendly," guests should be aware that the policy actually varies depending on the location. Some hotels allow pets for free, others charge a service fee, and then there are those that prohibit pets from staying in their hotel rooms. Guests will need to contact the actual hotel they will be staying at to confirm the pet policy.

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The Bottom Line

Choice Hotels provide guests with a number of options in an effort to suit any and all traveling needs. Those that decide to book a room with any of the Choice Hotel chains can expect the following from their stay:

Best internet rate guarantee: guests do not need to worry about getting charged outrageous fees for high quality internet
Thousands of locations: guests can choose from over 6,300 locations globally
Discounts: those who book their stay in advance can save on their trip
Cancellation policy: there are some restrictions associated with canceling that guests should be aware of
Standard amenities: while it varies at each location, guests can typically enjoy the traditional amenities and services

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User Reviews

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3.8

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28 Reviews

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Madhuri Nandwani

Even after booking a month in advance they gave us a smoking room .when complained the manager came with a rude attitude and asked us “I heard you have a problem” so we mentioned about the smoke smell in the room. As per there racist manager “ be ready for surprises when u book online” My booking clearly said No smoking room and when there are two kids involve even a dumbbest person knows which room to hold.My daughter has asthma so no way stay we could manage in that smoking room Spend the whole night in car as it was a long weekend and there was nothing available within 50 miles in both directions We were driving back from PEI so checked in around 9 pm Next day we had a booking in quebec Choice group of hotels did nothing but gave me a case id and its a week never heard from them Stay away from this location Also Thank You Choice group form ruining our last leg of the vacation Never had a complain with there Quality Inn branch

7 years ago

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Dylan Findlay South Jordan, UT

Affordable and generally clean. Staff has always been friendly.

8 years ago