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5.2

Overall Score

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Donna Williams Phoenix, AZ

Best Western has been the biggest disappointment in hotel stays that I have ever had. My husband and brother both got sick from staying at their hotel in Gastonia, NC. It was a nightmare because we were moving into our new home the next day. I had to hire two men to help me move into our house and had to put my husband on a mattress upstairs while we moved our belongings in. He was so severely sick. This was the second time we stayed at a Best Western and the first time it was dirty and gross. We will never stay at Best Western again if we can avoid it.

7 years ago

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Eric San Diego, CA

Do you want to sleep somewhere for the night and don't need luxury? Do you need a simple and affordable spot for a quick getaway? Look no further. The times I stayed here the room was or at least seemed clean.

7 years ago

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Joanna Hester Gilbert, AZ

When we were traveling to Texas to visit family, we stayed at a Best Western because they were a great price and a decent hotel. The staff was nice and hospitable and we didn't not encounter any issues during our visit.

8 years ago

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BaiLeY WiLsOn Dickinson, TX

This is on the lower end of quality when it comes to hotels but is affordable if you are looking for a last minute hotel.

5 years ago

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Vernon Wolfinbarger Minneapolis, MN

Horrible my husband was hurt from slipping in the shower and noone helped him ..he was taken by ambulance when released he walked 2 miles with broken ribs and freezing conditions....Park Rapids MN

5 years ago

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OwenE. Norcross, GA

The bed sheets were always clean and neatly made every day by the housekeeping each day.

6 years ago

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Annie Chow Tallahassee, FL

So clean and welcoming for such a good price. Super accommodating to all of your needs.

6 years ago

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B Hereford, TX

The customer service was amazing breakfast was great overall had an amazing stay

6 years ago

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Larson Riverton, UT

It was so nice, clean, and organized. The beds were comfortable. I definitely recommend staying there.

6 years ago

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Mary biergans Grand Ledge, MI

Excellent breakfast person. Best western in Watertown New York. This man is so exceptional!! His name is Luis.

7 years ago

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Kim De Witt, IA

We had a great time for our volleyball weekend. Cory was awesome. We will definitely be back.

7 years ago

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Betty L Kennedy

We always get a room with a view of the ocean. And the Restaurant is Wonderful!1 Great Food!! Betty

7 years ago

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DSW46 Pomona, NY

Friendly staff, fair prices, clean rooms & great breakfast choices include in the price of the room.

7 years ago

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Katy

Bad experience & we wouldn’t return. Woken up at 330am because of noise (hen party) - laughing, talking, knocking on doors etc - went in for about 1.5 hours then woken up by other noise.

8 years ago

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Lindsey American Fork, UT

I'm pretty picky with hotels, so every Best Western I've stayed in for work has been pretty beat up and ugly. Breakfast is sub-par, and beds are pretty uncomfortable.

8 years ago

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Doyal Stewart Salt Lake City, UT

I have stayed at Best Western several times, it is a very cheap place, but the one's I have been to were pretty subpar. Not a place I would stay at for fun or for an extended period of time.

9 years ago

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Jordan Bell Orem, UT

Best Western is a great place to stay. They may not have the best hotels but they are very affordable and very high quality for the price

4 years ago

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Cole Haight South Jordan, UT

This hotel was great. It had a homely vibe to it and it was very clean. It was one of the nicest hotels I have been in.

4 years ago

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Shopman Herriman, UT

Best Western hotels are great. They are reasonable priced and in good repair. I like the many features they offer.

4 years ago

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Kylene McCune Meridian, ID

Best Western helped my vacation run smoothly with a comfortable bed, tasty breakfast, and friendly employees!

4 years ago

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Rocio Diaz Tallahassee, FL

You get what you pay for. Breakfast options leave a lot to be desired, cleanliness is subpar, and customer service could be improved. Also, lots of locations need to be updated.

4 years ago

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Amberlee Hildebrand Orem, UT

Clean, courteous, and consistent. They have served me well several times and I always know what to expect.

5 years ago

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Christopher Milke Olney, MD

Good hotels in solid locations. Consistency of cleanliness and product offering seem to be getting better but not 100% done yet.

5 years ago

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Jun Chen Rockville, MD

I have a lot of experience in Best Western. The people in Best Western are always friendly and willing to help. I also like the food in Best Western.

5 years ago Edited September 14, 2021

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Joannetta Jarman Secaucus, NJ

A great stay for quick and easy for a night. We didn't want to spend too much money and we loved the value we got for staying in it.

5 years ago

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Hailey Burt Eagle Mountain, UT

Best western is a great family friendly hotel chain. I always feel comfortable going there with my family, would recommend.

5 years ago

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Alexa Cooper Salt Lake City, UT

Lots of fun family memories getting a room at best western on long road trips! They seemed pretty cost effective in my parents eyes.

5 years ago

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Nicole Johnson Portland, OR

Every Best Western I have stayed at has felt like a regular hotel. No complaints to be had. Very clean and comfortable overall.

5 years ago

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Gail Salt Lake City, UT

There is usually a Best Western most places I travel. Their rooms, pricing, and costumer service are usually decent. (But of course there are always bad apples)

5 years ago

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jaci finch Corpus Christi, TX

I have stayed at Best Western before and it was okay. It was nothing special, but had everything I needed. No bed bugs or anything. It also had a great breakfast.

5 years ago

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leilani's life West Jordan, UT

We love this place they are always so nice to us the only thing would be they are a little pricey sometimes

5 years ago

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Christopher Whiting Los Angeles, CA

A good hotel can be hit or miss on the quality depending on location. Overall through my travels, I have found them to be above average in quality.

6 years ago

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Morgan whiting Los Angeles, CA

I know when I see a best western that I will get a clean room and have great service during my stay. What else could you ask for?

6 years ago Edited September 14, 2021

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Kate Lillywhite American Fork, UT

Fun place to stay! Yummy breakfast and fun pool entertaining for the kids and relaxing for the parents!

6 years ago

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Patrick Curry Salt Lake City, UT

Love staying here, we go on family trips back east to see family and Best Western's are great place for the price.

6 years ago

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Tagg Ogden, UT

For the price, Best Western does a pretty good job. Their hotels are in more obscure locations, making them a great choice for road trips.

6 years ago

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Kevin Liu Sandy, UT

This seems like a sub 100 type hotel that we really would stay at as a pass through town hotel stop. Not a lot of amenities.

6 years ago

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MattB Salt Lake City, UT

We recently stayed at a Best Western in Oregon. The rooms were clean but the pool was not. The staff at the front desk were not helpful or accommodating.

6 years ago

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Myken Cheyenne, WY

Great affordable prices, comfortable and clean. The complimentary breakfasts are delicious with a lot of variety. Staff are friendly and welcoming.

6 years ago

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Jessica Eagle Mountain, UT

I love staying at Best Western. The continental breakfast is a huge plus and the rooms are always clean.

6 years ago

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hmarashi Newark, NJ

Best western is the best place to go for value and service, i’ve never been disappointed after a stay.

6 years ago

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Aidan Keogh Ogden, UT

Our stay with Best Western was very nice. Our room was clean and well maintained. The breakfast was nice.

6 years ago

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Dominic Jeong Durham, NC

They have relatively good customer service! My experience at Best Western was nothing short of what I should expect

6 years ago

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Lorna Johnston West Valley City, UT

We have stayed at Best Western few times. It is a good mid-price accommodation with clean rooms and good standards. I recommend it.

6 years ago

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Julie Taylor Ogden, UT

We have stayed in Best Western many times. They have always been clean and well maintained. The breakfast which is provided is good.

6 years ago

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Rachel F Salt Lake City, UT

I love Best Westerns for family or adult only stays. Good quality for the money and the breakfasts are usually always good.

6 years ago

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MaryAnn Price, UT

Best Western is our go to Hotel. They are always very accommodating. They have a great breakfast bar.

6 years ago

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M N Kaysville, UT

Good value. I've stayed here numerous times with my kids. Best Western is often the best option at the last minute in random towns I find myself in.

6 years ago

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Nicholas Genes Los Angeles, CA

Not my go to hotel. Usually has outdated carpet and AC. I would recommend this if you are in bad shape and need sleep otherwise, find another location

6 years ago

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Audrey Mitchell Managua, MN

Best Western is a great hotel option when looking for a less expensive place to stay. Clean rooms and sometime breakfast is included!

6 years ago