Name: Choice Home Warranty
Rating: 3.8

check_circle

Verified Customer

star star star star star

Jennifer Black Leesville, LA

Very quick service and it is much appreciated

5 years ago

check_circle

Verified Customer

star star star star_border star_border

Irene Obazei Houston, TX

Their contractors are not very professional and dont complete assigned job on timely manner.

5 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Aug. 19th, 2021

check_circle

Verified Customer

star star star star star

Joe paolucci Dublin, OH

Prompt appointments job done the same day

5 years ago

check_circle

Verified Customer

star star star star star

Tina Wilson McHenry, IL

Prompt service and friendly, professional service people

5 years ago

check_circle

Verified Customer

star star star star star

Finis m. Hewitt New Albany, IN

Always performed in a timely and professional manner.

5 years ago

check_circle

Verified Customer

star star star star star

Chery M Jones Newark, NJ

The appliance was repaired quickly and efficiently.

5 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Nilesh Patel East Brunswick, NJ

I had a/c breakdown because fan detached of the motor and needed to replace the motor and fan. I was told it's not covered.

5 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Aug. 19th, 2021

check_circle

Verified Customer

star star star star star

Pamela Davis Beaufort, SC

Fast response Awesome job reasonably priced

5 years ago

check_circle

Verified Customer

star star star star_border star_border

Julian Barreras Plano, TX

had bad experience fixing washing machine and now does not cover full price on fixing refrigerator

5 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Aug. 19th, 2021

check_circle

Verified Customer

star star star star star

Fred DiTomaso Willoughby, OH

The person sent was great and knowledgeable

5 years ago

check_circle

Verified Customer

star star star star star

Devi Gohimukkula

Very prompt taking care of issue. Always on time

5 years ago

check_circle

Verified Customer

star star star star star

Claudia Velez-Rosado Melbourne, FL

Promp respond to my problem, politeness.

5 years ago

check_circle

Verified Customer

star star star star star

Elizabeth Mantheiy Magnolia, TX

Good experience with companies they have sent out.

5 years ago

check_circle

Verified Customer

star star star star_border star_border

kenneth james ingalls West Fork, AR

Didn't care for the pro rate check on my dishwasher certainly didn't cover the cost of a new one.

5 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback and concerns to the Director of Customer Relations.

Aug. 19th, 2021

check_circle

Verified Customer

star star star star star

Ron

0

5 years ago Edited September 14, 2021

check_circle

Verified Customer

star star star star star

Anonymous

0

5 years ago Edited September 14, 2021

check_circle

Verified Customer

star star star star star

Joanne And Jerome

0

5 years ago Edited September 14, 2021

check_circle

Verified Customer

star star star star star

Anonymous

0

5 years ago Edited September 14, 2021

check_circle

Verified Customer

star star star star star

Baltazar

0

5 years ago Edited September 14, 2021

check_circle

Verified Customer

star star star star star

Lonnie Williams

0

5 years ago Edited September 14, 2021

check_circle

Verified Customer

star star star star star

CYNTHIA A. Scheckel Davenport, IA

very pleased with the problem being fixed within 5 hours!!

5 years ago

check_circle

Verified Customer

star star star star star_border

ROBERT A WAGSTAFF Montgomery, AL

The technician provided did a great job and he resolved my problem.

5 years ago

check_circle

Verified Customer

star star star star star

Sarah K Spicer Elyria, OH

EdIHr knew what he was doing and he fixed it for me

5 years ago

check_circle

Verified Customer

star star star star star

Alice Lathan Shealy Winnsboro, SC

Good people. Easy to deal with, always answers questions

5 years ago

check_circle

Verified Customer

star star star star_border star_border

Sardul Singh Allen, TX

Claims denied on frivolous grounds. Service is generally prompt and easy through the internet.

5 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.
We encourage all of our customers to review their coverage.

Aug. 16th, 2021

check_circle

Verified Customer

star star star star star

Thomas Mesfin Cedar Park, TX

They arrived on time and the work they did was good.

5 years ago

check_circle

Verified Customer

star star star star star_border

Jennifer Dew Glassburn Plano, TX

Prompt service calls when needed and their reps are always friendly.

5 years ago

check_circle

Verified Customer

star star star star star

Robin Jones Austell, GA

I am very impressed how quickly they handle a claim.

5 years ago

check_circle

Verified Customer

star star star star_border star_border

Willie Norwood De Bary, FL

Takes too long to get repairs completed with little to no action or help from Home Warranty

5 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director.

Aug. 16th, 2021

check_circle

Verified Customer

star star star star star

Yudys De Los Santos Lawrenceville, GA

Good atencion every time I call costumer service

5 years ago

check_circle

Verified Customer

star star star star star

Marcy Venice, FL

Quick responses and very easy to work with.

5 years ago

check_circle

Verified Customer

star star star star star

Anne Dusenbury Schaumburg, IL

Professional and friendly phone support.

5 years ago

check_circle

Verified Customer

star star star star star

Alok Bhushan Philadelphia, PA

Work done on time and technician was polite

5 years ago

check_circle

Verified Customer

star star star star star

Rita Stinson Killeen, TX

Had items broken and got fixed very fast

5 years ago

check_circle

Verified Customer

star star star star star

Robert Bohannon Cincinnati, OH

Because the job was completed in a timely manner

5 years ago

check_circle

Verified Customer

star star star star_border star_border

Richard Mulqyeen Guilford, CT

Had a problem with a clogged vapor hose on my A/C I was told it was not covered.

5 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Aug. 11th, 2021

check_circle

Verified Customer

star star star star star

Leandro Barretto Richmond, TX

Fast response sending technicians to solve problems.

5 years ago

check_circle

Verified Customer

star star star star star

Cynthia Las Vegas, NV

Fast efficient and they work with great service companies

5 years ago

check_circle

Verified Customer

star star star star star

Donna Dorsey Pinellas Park, FL

they were right on top of a recent plumbing problem

5 years ago

check_circle

Verified Customer

star star star star star

David Dennard Greenville, NC

Excellent, courteous, and prompt service.

5 years ago

check_circle

Verified Customer

star star star star star

Dianne Heritage Holly Ridge, NC

Quick service. Quick answers good coverage

5 years ago

check_circle

Verified Customer

star star star star star

Gloria Newsome Houston, TX

Problem was diagnosed and taken of in timely manner.

5 years ago

check_circle

Verified Customer

star star star star_border star_border

GLENN REEVES Borger, TX

I PAID ONE REPAIRMAN BECAUSE CHOICE WOULD NOT PAY HIM. HE HAS BILLED ALL CUST. THAT WEREN'T PAID

5 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Aug. 11th, 2021

check_circle

Verified Customer

star star star star star

Nick Jackson Kenner, LA

They were helpful, great assistance, swift to action

5 years ago

check_circle

Verified Customer

star star star star star

Ken Dillon Fruitland, ID

Good quick response even in a small rural town.

5 years ago

check_circle

Verified Customer

star star star star star_border

Linda L Rioux Valdosta, GA

All claims thus far have been handled quickly with professionals.

5 years ago

check_circle

Verified Customer

star star star star star_border

Helen Lenox Athens, TN

Usually quick response and finding the right company/person to handle the job.

5 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Lori quirino Amarillo, TX

I was told by a technician to turn in my faucet. I turned it in and lid the $75 then to find out they wouldn’t cover it. Very frustrating

5 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Aug. 12th, 2021

check_circle

Verified Customer

star star star star star

Nancy Pendleton North Las Vegas, NV

They schedule quickly when we need something repaired.

5 years ago

check_circle

Verified Customer

star star star star star

Nikola Barjaktarevic Katy, TX

excellent response and coverage on the claims.

5 years ago