Name: Choice Home Warranty
Rating: 3.8

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Verified Customer

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Wan I Wan Bethesda, MD

Because they are prompt in response to my service call

5 years ago

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Kelly Hampton Columbus, OH

Excellent customer service and care — the best!

5 years ago

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Gerardo Ortiz San Antonio, TX

They can do better by putting live person instead a computer

5 years ago

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Sale da Johnson Macon, GA

They come to fix it if they can't they replaced it

5 years ago

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Steven Pillion Red Oak, TX

Did a good job. Plumber was prompt and professional.

5 years ago

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Beverly Rouchon Milton, FL

Hard to talk to a person. No return phone calls for a previous claim which still not resolved

5 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Sep. 14th, 2021

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Verified Customer

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Catherine Aubin Tampa, FL

I was able to book an appointment the next day.

5 years ago

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George Alvord Collierville, TN

Very professional with excellent customer service

5 years ago

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Joe Stabile Fort Myers, FL

Professional proficient and courteous personnel!

5 years ago

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Mahesh Venkatachalam Glen Allen, VA

Easy to create a claims and good support

5 years ago

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R.J.B. Stockbridge, GA

Because the company stand behind it's info. Thank you!

5 years ago

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Madhav Columbus, OH

They have most accurate and effective services

5 years ago

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Mary Dayton, OH

Good response. Got it done the first visit

5 years ago

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Kennedy Mansfield, TX

They resolved our issues efficiently and throughly

5 years ago

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Carolyn Kennard Houston, TX

The tech was friendly and took care of business.

5 years ago

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Emiliano Morales Port Saint Lucie, FL

They been pretty good. And good work. I recommend them.

5 years ago

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kareem Lilburn, GA

good service and quick response time locating contractors to do the work

5 years ago

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Amanda Rushing Douglasville, GA

The contract that they with local business; have gotting better.

5 years ago

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Cheryl Gaskins Hewitt, TX

Very efficient. Fixed my problem in 5 seconds.

5 years ago

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Gloria Suarez Deer Park, TX

I've had a good experience and fast service.

5 years ago

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mary Spurlock Centerton, AR

Called for service and someone was out the next day.

5 years ago

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GP Albuquerque, NM

responsiveness, helpful customer service and affordable

5 years ago

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Tess De Jesus Las Vegas, NV

Did not get a call from the local company where they sent the request for my air condition

5 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Sep. 2nd, 2021

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Verified Customer

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Sanjay Chandler, AZ

Very timely service and provide high quality service too

5 years ago

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Alice Guthrie Fort Walton Beach, FL

Fast service quality workmanship easy claim process

5 years ago

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Barbara Rights Clermont, FL

Quick and reliable in responses and actions.

5 years ago

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Lee Durbin Jacksonville, FL

Great service; friendly customer service

5 years ago

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Cecelia Gervais Waco, TX

The technician was timely, knowledgeable, efficient as well as very personable

5 years ago

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Jennifer Las Vegas, NV

Prompt service. Great service fast service

5 years ago

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Jessica M Rangel Phoenix, AZ

They always do a good job and they're always on time

5 years ago

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Neil Rubenstein Round Rock, TX

Not giving me good options to get a vendor out to solve my ac issue in a timely manner

5 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.
In recent review of your claim, our records show that you went with our reimbursement option, and your claim was fully covered.

Sep. 2nd, 2021

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Verified Customer

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Lisa Argyle, TX

Ease of use , professional company that came to the house

5 years ago

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Ocampo Neil Dayton, OH

Great service from the technician and entire process

5 years ago

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Dave Richards West Palm Beach, FL

Quick response to our needs when our ac went out.

5 years ago

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Roger Longwell Goldsboro, NC

Actually got the right people that works on the equipment.

5 years ago

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Tirdad Hoghooghi Easton, PA

Service person had a great attitude and very helpful

5 years ago

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Rodney Standifer Tupelo, MS

The service was prompt and professionally done

5 years ago

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Roger and Robin Scott Kenner, LA

It didn't take long for them to recitfy my claim.

5 years ago

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Ronald Sereni Pompano Beach, FL

Great service and terrific customer service.

5 years ago

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Shelly Dross Port Saint Lucie, FL

Easy to use, knowledgeable techs, punctual

5 years ago

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Abbott Hae-Hwa Scottsdale, AZ

Always very responsive and gets work done promptly.

5 years ago

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Gwen Arnold Lakeland, FL

They are prompt on getting repairs taken of

5 years ago

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Peter T Graham Phoenix, AZ

Great service and presentation will refer and use them again

5 years ago

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Marilyn Oberting Columbus, OH

Did the job with the competence of a professional.

5 years ago

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Chandru Ramchandani Alpharetta, GA

THEY ARE PROMPT IN TAKING CARE OF PROBLEMS.

5 years ago

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Melissa D Sorrow Sweetwater, TN

Great customer service with prompt attending

5 years ago

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Judy Zelienople, PA

Great service,showed me what the problem was.

5 years ago Edited December 15, 2021

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Joseph planck Las Vegas, NV

All workmen that's come to my house have done a great job

5 years ago

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Joanne Melrose Park, IL

They were very courteous. The service man took care of my furnace in a timely fashion.

5 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we are pleased to hear that you were satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your positive feedback to the Director of Vendor Relations.

Aug. 19th, 2021

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Verified Customer

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Cathy Roanoke, TX

Good company overall but sometimes customer service is lacking

5 years ago