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Vivint Reviews

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7.2

Overall Score

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Pat Arnold Grand Prairie, TX

Very informative no issues, state of the art system,I feel safeI feel it's

5 years ago

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Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family!  If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 27th, 2021

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Lavance Adkins Wichita, KS

I like having the service it helps having a good security system.

5 years ago

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Reply from Vivint

This is great feedback, Lavance! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family!  If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 21st, 2021

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star star star star star

Michael Lalonde Sr. Arnaudville, LA

If you follow instructions correctly, you have no problems with the system

5 years ago

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Reply from Vivint

This is great feedback, Michael! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family!  If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 21st, 2021

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James Corrigan Wilmington, DE

The high integrity of the program. Someone always their to assist.

5 years ago

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Reply from Vivint

This is great feedback, James! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family!  If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 21st, 2021

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John Minot, ND

The way the doorbell camera functions and send notifications to your phone and panel.

5 years ago

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Reply from Vivint

John thank you for bringing this to our attention! Please give us a call at 1-800-216-5232. We want to make sure your issue is resolved.

Oct. 21st, 2021

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Michael Kerman, CA

They are great reliable and friendly. I would recommend them to anyone.

5 years ago

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Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family!  If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 12th, 2021

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Val Darlington San Bernardino, CA

My system works very well, and if I have any issues, customer service is great.

5 years ago

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Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family!  If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 12th, 2021

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LaVerne Saunders Chicago, IL

The camera isn't as effective as I thought it would be. I've been unable to talk to people as if I was there.

5 years ago

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Reply from Vivint

Thank you for bringing this to our attention! Please give us a call at 1-800-216-5232. We want to make sure your issue is resolved.

Oct. 12th, 2021

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Evita M Lopez Corpus Christi, TX

It is easier to control. Also very secure it just not connected to my cameras

5 years ago

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Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family!  If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 12th, 2021

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Robert L Duncan Ocoee, FL

I like their system features and they change things with technology .

5 years ago

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Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family!  If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 12th, 2021

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Esther Marshall Florissant, MO

they taken the time to explain my questions much better to me.

5 years ago

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Reply from Vivint

This is great feedback! Please let us know if we can do anything to help you in the future. Thanks for choosing Vivint to protect your home and family!  If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Oct. 12th, 2021

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star star star star star

Ricky Coatesville, PA

Ease of use is very nice. They're responsive and helpful and very reliable.

5 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232

Oct. 11th, 2021

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Anonymous Killeen, TX

They are always friendly whenever I call never have any issues. Vivint gives me peace of mind.

5 years ago

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Reply from Vivint

Thank you for your feedback! We are so glad to hear about your experience and how you're loving your system.

Oct. 11th, 2021

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Debbie Montgomery, WV

I feel more secure for having the service. I like the camera.

5 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232

Oct. 11th, 2021

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Weston Hopkins, SC

The network is extremely consistent. They resolved the issues that I call in and inquired about.

5 years ago

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Reply from Vivint

Thank you for your feedback Weston! We are so glad to hear about your experience with and how you're loving your system.

Oct. 11th, 2021

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David

Vivint works great for me. Their customer service is also great.

5 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Anonymous Fayetteville, NC

We feel more secure and safe. We haven't had any problems with them.

5 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Delroy Waterbury, CT

They are there when I need them and they have lots of knowledgeable.

5 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Bob Laplace, LA

I've called customer service many times and fine that they are a good company.

5 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Sergio Forney, TX

It's easy to use. They have been good to me. I don't have any problems.

5 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Dana Chula Vista, CA

Reliable and excellent monitoring and excellent equipment after 5 years use.

5 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Frederick Wilson Blandon, PA

Always reliable, no problems with the system. Customer service is excellent.

5 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Jerry Little Saint Cloud, FL

Just when everything seems to be working, something happens that needs attention.

5 years ago

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Reply from Vivint

Thank you for your feedback . We appreciate your honesty about your experience with  and would love to investigate this further. Please contact our support team at 1-800-216-5232 so we can assist you as quickly as possible.

Oct. 7th, 2021

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Jason Schmock Cuyahoga Falls, OH

The services and products offered have always been excellent in my opinion

5 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Luke Arnold Mount Pleasant, TX

I believe it it is easy to use and I can see what is going on around my home.

5 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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MICHAEL MALLANE Kingman, AZ

The system works properly and we have had no problems with it.

5 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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Patty Hampton Ferris, TX

System works just too expensive to add equipment and contract is just too long!!

5 years ago

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Reply from Vivint

Thank you for your feedback . We appreciate your honesty about your experience with  and would love to investigate this further. Please contact our support team at 1-800-216-5232 so we can assist you as quickly as possible.

Oct. 7th, 2021

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Vivian Gist Turlock, CA

A piece of equipment failed and I was charged for it. With the amount I pay each month this was not an action that deserved more stars.

5 years ago

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Reply from Vivint

Thank you for your feedback . We appreciate your honesty about your experience with  and would love to investigate this further. Please contact our support team at 1-800-216-5232 so we can assist you as quickly as possible.

Oct. 7th, 2021

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star star star star star

James Edwards Lubbock, TX

good service, affordable, there when needed-in the background when not.

5 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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star star star star star

Leon A. Parker Lithonia, GA

The service, equipment, and the knowledge of the Service Tech.

5 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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star star star star star

Janet Kinsman Zion, IL

Notifies us if there is an issue and helpful if alarm goes off.

5 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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star star star star star

Maddi Dondore Reading, PA

They work extremely well and even do it when the alarm accidently is tripped

5 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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star star star star star

Pamela Deeley Prospect, KY

Easy to use system, great customer service, high quality equipment!

5 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Oct. 7th, 2021

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star star star star star

Martha Sue Mays

You have very service. Also you paid my balance off for $733.00 which I appreciate so much.

5 years ago Edited September 20, 2021

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Reply from Vivint

That's what we like to hear, Martha! We appreciate you giving us your feedback! Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Sep. 23rd, 2021

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star star star star star

Rita Jarboe Senoia, GA

Love the system, easy to use and support services are very good!

5 years ago

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Reply from Vivint

Hi Rita, we appreciate the great review. Thank you for choosing Vivint to protect your home and family!

Sep. 21st, 2021

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star star star star star

Mr. David Holloway Knightdale, NC

Reliable and awesome equipment that helps keep my family safe

5 years ago

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Reply from Vivint

Hi Mr. David, we appreciate the great review. Thank you for choosing Vivint to protect your home and family!

Sep. 21st, 2021

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star star star star star

T Colwell Tyler, TX

They installed everything perfectly and cleaned up any mess.

5 years ago

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Reply from Vivint

Hi T, we appreciate the great review. Thank you for choosing Vivint to protect your home and family!

Sep. 21st, 2021

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star star star star star

Kenneth Koppenaal Cherokee, OK

Never had any issues that weren’t handled quickly and completely

5 years ago

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Reply from Vivint

Hi Kenneth, we appreciate the great review. Thank you for choosing Vivint to protect your home and family!

Sep. 21st, 2021

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star star star star star

Rick L McCafferty Highland, CA

Have always been efficient and able to resolve issues with system...

5 years ago

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Reply from Vivint

Hi Rick, we appreciate the great review. Thank you for choosing Vivint to protect your home and family!

Sep. 21st, 2021

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star star star star star_border

vincent michael iezzi Philadelphia, PA

system is good for my needs....instant help tho not always corrected....pleasant representatives.

5 years ago

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Reply from Vivint

Hi Vincent, we appreciate the great review. Thank you for choosing Vivint to protect your home and family!

Sep. 21st, 2021

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star star star star star

Linda Lettie Louisville, KY

Very professional and the speed of response when had an alarm go off.

5 years ago

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Reply from Vivint

That's what we like to hear, Linda! We appreciate you giving us your feedback! Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Sep. 23rd, 2021

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star star star star star

Phillip Woodard Van Buren, AR

Easy to use and if any issues company is fast and easy to handle them.

5 years ago

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Reply from Vivint

Thank you for the five-star rating! If you have any questions or comments please call us at 1-800-216-5232.

Sep. 20th, 2021

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star star star star star

Tom Meienberg Eugene, OR

always promp if an alarm goes off. They ususally call with in 30 seconds.

5 years ago

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Reply from Vivint

Hi Tom, we're glad to hear you've had a positive experience with our response times. Thanks for choosing Vivint to protect your home and family!

Sep. 21st, 2021

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star star star star star

Meg Pollock Powell, OH

No complaints! Reliable service. Receive responses when alarm is triggered.

5 years ago

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Reply from Vivint

Hi Meg, we appreciate the great review! Thanks for choosing Vivint to protect your home and family.

Sep. 21st, 2021

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Edward J Oskierko Lansing, IL

very good company, except for the person that was trying to sell me solar energy , very rude

5 years ago

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Reply from Vivint

Hi Edward, thanks for the review! We're sorry to hear you've had a negative experience with one of our representatives. Please let us know if there is anything we can do for you by calling 1-800-216-5232.

Sep. 21st, 2021

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Ali Dandridge Charlotte, NC

Knowledgeable technicians, affordable pricing, prompt response to alarms

5 years ago

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Reply from Vivint

Hi Ali, we appreciate the great review! Thanks for choosing Vivint to protect your home and family.

Sep. 21st, 2021

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star star star star star

john horter Chowchilla, CA

the alarm system works very well the camera helps with people at the front door

5 years ago

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Reply from Vivint

Hi John, we appreciate the great review! Thanks for choosing Vivint to protect your home and family.

Sep. 21st, 2021

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star star star star star

Charles A. Taylor Myrtle Beach, SC

VIVINT is a very reliable, user friendly, and intuitive system.

5 years ago

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Reply from Vivint

Hi Charles, that's what we like to hear! Thanks for sharing your experience and for choosing Vivint to protect your home and family!

Sep. 21st, 2021

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star star star star star

Emanuel Davis Whittier, CA

the application on my iphone works great with the home system

5 years ago

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Reply from Vivint

Hi Emanuel, that's great to hear! Thank you for sharing your positive experience. Thanks for choosing Vivint to protect your home and family!

Sep. 21st, 2021

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Dennis Gillette, WY

They get to you right away when you need help. The cameras are the best thing.

5 years ago

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Reply from Vivint

That's what we like to hear, Dennis! We appreciate you giving us your feedback! Thanks for choosing Vivint to protect your home and family! If you would like to refer a friend or family member, please give us a call at 1-800-216-5232.

Sep. 23rd, 2021