Name: UnitedHealthcare
Rating: 3.2

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carole jones

the only thing i dont like is the electronic explanation of benefits. i would rather have paper.

8 years ago

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Joseph Avalos

the co pays are too high and the Rx plan is so costly but that is the cost of the medications being so high that it is almost impossible to pay the monthly costs.

8 years ago

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king Queen Creek, AZ

They where my insurance company for work. They where there when I needed asstince with questions I have about the policy

8 years ago

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Ken Rapp

Outstanding! No co-pays and never question my claims. Great supplemental insurance!

8 years ago

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Brenda Mariani

Prompt approval of referrals. Could improve by allowing patients to stay with the same specialty doctors.

8 years ago

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lulidi07@gmail.com Coronado, CA

Terrible company. Not at all customer focused. Find something else. I spend hours with them on the phone after they messed up my insurance while paying them $2k a month in Cobra.

8 years ago

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Gary H.

United Health is an okay company, but service when calling for assistance on billing/EOB questions is slow and cumbersome.

9 years ago

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Ramona Harris Emory, TX

used UnitedHealthcare prior to get Medicare was so happy with them I signed up for there Medicare advantage plan.

4 years ago

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Sharrell Colleton Tallahassee, FL

I had UnitedHealthcare for a while and the customer service was always nice when I had any questions or concerns.

4 years ago Edited November 8, 2021

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Christopher Milke Olney, MD

Great insurer but claims processing can take a long time (resulting in slower than desired reimbursement). Overall good network of doctors.

5 years ago

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Msdaisy70 Clarksburg, MD

Their database of in network physicians is fabulous. They provide lots of details to help you make an informed choice.

5 years ago

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Jwat1213 New Market, MD

We used to have them for health insurance. They have a good network of providers and coverage was great

5 years ago Edited September 14, 2021

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Heather Milke Olney, MD

United Healthcare has been my insurance company for several years. The handle claims in a timely manner.

5 years ago Edited September 14, 2021

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Dalyn Bellingham Monument, CO

Coverage is pretty good. The out-of-network claims process is onerous as they're clearly trying to defer you from submitting them.

5 years ago

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Lee Daniels Long Beach, CA

Have no problem getting information or help with my insurance question are anything medical wise

5 years ago

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William Helm Louisville, KY

i used united health one time and they stood by me in time of my needs its agreat company to be with

5 years ago

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Emily Grossman Corpus Christi, TX

Had the insurance for years. Never had any issues with claims. Every place I’ve been to takes the insurance .

5 years ago

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Luis McKinney, TX

I have been 100% pleased with my coverage. I have been with United Health Care over 3 years and the Service is Superb.

5 years ago

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Dave_ Layton, UT

Insurance coverage was good and they paid the claims quickly when submitted. I never had any issues with them.

6 years ago

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Brittany Wilkinson Herriman, UT

United Healthcare paid my claims in a timely manner and were contracted with my doctors and hospitals.

6 years ago

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cnsweet Birmingham, AL

I have had this health insurance for the past 4 years. They offer good rates on healthcare and prescription drugs .

6 years ago

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Yvette Birmingham, AL

I have UnitedHealthcare and love the service that I have been given. The coverage and the ability to go the physician of my choice.

6 years ago

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DeeDee G. Dallas, TX

Very good coverage. Lots of options for medical care. They will work with you to get the care you need.

6 years ago

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Janie Dennis Tallahassee, FL

I had this health insurance through work and it was great! I have no complaints about it! It was very cheap for us.

6 years ago

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abby becht Pleasant Grove, UT

Required to use them but I was pleasantly surprised how their support staff is readily available to help with insurance needs.

7 years ago

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Mia Hernandez Tempe, AZ

Ive had this healthcare for a really long time and for the most part there really reliable until i got a bill from my doctor stating i had to pay for something that should have been covered through my insurance i called there customer service and they re-assured me it would be covered but i still haven't seen the change in my bill

7 years ago

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Maggie Queen Creek, AZ

Good insurance, we never had much issues while we were insured through them. They offered a wide range of options for doctors which we really liked

8 years ago

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Brady Hanson Orem, UT

If you live in Utah or Idaho United Healthcare has one of the largest coverage areas. I found the premiums to be rather high and the copays to not be great. If possible, I would always go with SelectHealth in these states.

8 years ago

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Tevita Salt Lake City, UT

They were good when we had to switch health insurance. We didn't care for the hospitals that were in network, but other then that they were great.

8 years ago

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Joanna Hester Gilbert, AZ

We never had a claim denied and always received excellent customer service when I called in with a question.

8 years ago

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Alexis Ross Salt Lake City, UT

They deny claims constantly. There is absolutely no attention to detail and things constantly get overlooked. These people have no idea what they are doing.

5 years ago

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Jay Jones Osceola, IN

Complete care, lots of extra services to keep you active, safe and well

6 years ago

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Anonymous Tucson, AZ

I have had this company for several years now and I am quite happy with it.

6 years ago

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P Rankin Wickenburg, AZ

This company is efficient and timely with regard to processing of all claims.

6 years ago

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Thomas

They have not refused to pay any of my claims for the past ten years...

6 years ago

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Jo Anne

no problem with any claims. Decent coverage. Would highly recommend

6 years ago

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saleema king

They are immediate customer service and answered all my questions when prompt

6 years ago

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Rod Kirschner

Very good to work with. No problems during the 6 years I have been with them.

6 years ago

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Alice

Very friendly and knowledgeable. Good service. Notifications to reorder.

6 years ago

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Betty Folger

Love them have had it as my secondary insurance company for years.

7 years ago

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James feaster

Could not find a doctor to accept me as a patient..... So i called uhc staff several Times no luck i gave up after several attempts so I went to kaiser.

7 years ago

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Policy Cancel Wheaton, IL

Having to wait for over 1 hour to talk to someone to cancel the policy. I am pretty sure the ridiculous wait for cancellation was intentional on UnitedHealthCare's part.

8 years ago

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Alfonso

I am very pleased with the overall customer experience of United HC Choice Plus

8 years ago

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Roger Leach

Outstanding supplemental service. No problems over the years I have had them.

8 years ago

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Joan Culp

I have been with UnitedHealth Care for years and I have no complaints at all.

8 years ago

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Janice B. Hill

It's alright, they make house calls and make sure everything is good.

8 years ago

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Anonymous

perfection have ben hospitalized twice and they have been just perfect

8 years ago

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erika tarke Tallahassee, FL

This insurance is top tier! The workers are super nice, and customer service is great!

4 years ago

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Glenn Dalton Salt Lake City, UT

Great customer service. Good claims processing with excellent coverage at almost any location.

4 years ago

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peter harmatuk Poolesville, MD

Provides support in a timely and supportive manner in all my healthcare needs....the best

5 years ago