Name: UnitedHealthcare
Rating: 3.2

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hminfo Olney, MD

I have had UnitedHealthcare insurance for years. They are prompt with their claims, and I like that you can review everyone online in your account.

5 years ago

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Summer Stevenson ,

UnitedHealthcare makes understanding billing a breeze. There were no issues with payments and customer service was always available

5 years ago

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Jordon Patton Pflugerville, TX

UHC has been great for us through covering us when we had a baby and when my wife needed a new hearing device. Very widely accepted, so easy to find providers.

5 years ago

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James Los Banos, CA

I have only had one billing issue since they have been my health care insurance and it was resolved favorably in one phone call.

5 years ago

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Beverly Huffman Canyon Lake, TX

Great care Plans great thanks for taking care of my family Information and let’s us heads up when it’s time for some test we need

5 years ago

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Terry Wingate Bettendorf, IA

I have never had a claim denied . My wife and I have had a lot of surgeries and they have been taken care of very well.

5 years ago

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Janalee Nielson Smithfield, UT

I like the providers I can go to but my husband and I both used to have insurance through United and they made it very difficult being double covered. It should have been extra smooth since it was the same company.

5 years ago

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Nicole Layer Lincolnwood, IL

Good coverage from my employer. I wish they had more providers in network. Also wish they had better coverage for mental health care (counseling, etc.).

5 years ago

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Yolanda Briganti Riverton, UT

They paid our claims in a timely manner. There isn't anything I dislike. They sent me helpful catalogs and products quickly.

6 years ago

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Kevin Liu Sandy, UT

I liked united healthcare in Utah because it seems like INtermountain Healthcare accepted them and Mountain star accepts them

6 years ago

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RiveO Jacksonville, FL

I have UHC through my employer and I have been satisfied with their handling of my claims. I am CKD patient and they have taken care of me.

6 years ago

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Cynthia Louis Tallahassee, FL

I have the student health insurance and it kinda suck. Its expensive and there's not many great benefits for the price. The only good thing about it is I can easily just go to my school's clinic but not worth the money.

6 years ago

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Jacob American Fork, UT

United Healthcare has the best providers around. They have the best customer service as well helping you find the insurance you need.

6 years ago

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Susan Harding Draper, UT

Lots of great options for medical providers. Lots of hospitals too. Thank goodness we didn't have the need to use them very often.

7 years ago

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Cathy Lloyd Pleasant Grove, UT

This is a great insurance company! They have great providers on their preferred providers list. I felt that the best thing was their mental health coverage.

7 years ago

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Breanne Stanko Logan, UT

Coverage is pretty good. There is a higher deductible then usual. The customer service is great and is always willing to help when I have had questions.

7 years ago

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Terra Stanko Hyrum, UT

Overall, the plans seem really expensive, with significantly high deductibles. Costumer service has been great every time I’ve called in to ask questions, etc.

7 years ago

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Braden Stanko Smithfield, UT

Good coverage and easy to work with. Benefits are pretty good. I’m under my mom, but the coverage she has in is children is super nice.

7 years ago

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Marissa Redwood Falls, MN

Overall I've had a good experience with United Healthcare. The customer service has been especially helpful in explaining my benefits and working through claims.

7 years ago

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Jordan Alpine, UT

I’ve had UHC this last year. I haven’t had any issues with claims being processed and appreciated the coverage I’ve had.

7 years ago

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Ericka Bergstrom Lehi, UT

United healthcare has such amazing coverage. My household has a policy under my husband and we have never had any complaints.

7 years ago

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Debbie Aston Alpine, UT

We have United Health Care, I feel it is one of the better health insurances offered in Utah. they have good doctors in their network. They have great customer service.

7 years ago

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Rachel Kenison Lehi, UT

I have United Health Care. I feel like I can go to any Dr. Office that I want and insurance covers it. As well as my Copay staying low.

7 years ago

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jessica Mesa, AZ

This company was good and has good customer service I would recommend this company. I currently switched because of my job.

7 years ago

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wanda Saint George, UT

UHC told me that our family pediatrician is In Network. Well when i got my billing statement i couldn't believe what i was seeing. when i called the agent was telling me that the Pediatrician is In Network. I asked then why am i being billed for the entire office visit. She had to transfer me to someone else because she had no idea. Come to find out someone did NOT update there system and the Pediatrician was NOT covered. Because i did everything right and they gave me false information, i still had to pay the entire bill.

8 years ago

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Reagan Durfey Pleasant Grove, UT

We were with United Health Care for a short period of time and although they were OK but we chose to go with a different company when we had the opportunity so we could go to a certain Dr.

8 years ago

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Sarah Fairfax, VA

Overall I was pleased with my experience with them. Their customer service is pretty available and their website provides the access and details that I need.

8 years ago

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Kaleb Herbert Gilbert, AZ

United healthcare seems to be as good as any insurance company out there. They are responsive and I feel like they are in to help out the paying customer.

8 years ago Edited September 14, 2021

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B. A Messina-Gates Royse City, TX

United of Omaha has processed many claims for me this past year. They have done so in a timely manner. Their monthly premiums are reasonable.

8 years ago

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Stephen Williams Lawndale, NC

They will NOT communicate with and when it's time for you bill be due their will wait until your due before they give your billing information. Their ARE worst Insurance Company I ever had!!!!!!!!!!!

4 years ago

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patty Tampa, FL

Worst ever. They claim they have rides yet no one picks you up. Never calls to tell you either. Had to cancel numerous Dr's appts. Finding a dentist is beyond a nightmare as well. Day of appt dentist no longer takes plan.

4 years ago

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Luke Swierczynski Troy, MI

Had this provider through my employer for multiple years. Great coverage and customer service.

4 years ago

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Jim Bang Denver, CO

Horrible company. Tried to get a hearing aid through them and they refused to help me. Living proof of a company that understands- the harder they make it for you to get your benefits, the more money they make.

5 years ago

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Mohammed Alshehri San Marcos, TX

This is the worst business I have ever dealt with, even worse than businesses are located in the third world. They try to make your life hard in order to make you give up on appeal.

5 years ago

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Joyce Lovato Edgewood, NM

They are always helpful. Their service is great, I just wish they would pay for glasses.

6 years ago

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Jennifer Abrahamsen New Hampton, NY

A medical provider owed me over $900. The insurance company called them relentlessly until I was reimbursed.

6 years ago

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Robert Abricki

nice coverage for dental needed emergency dental work and had it done at a nice price

6 years ago

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Michael Del Vecchio ,

If you have a choice find someone else. Have had nothing but problems since being forced to switch. Deny all prescriptions even for more important ones. They just want your money and don't help

6 years ago

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Beverly

They cover what they insure well and have a good staff at their office to answer questions.

6 years ago

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Kat Pagano Salt Lake City, UT

Crooks. UHC is very hard to navigate and work with. What is the point in having health insurance if it doesn't cover health crisis that come up? If at all possible, I would recommend going with a different agency.

6 years ago

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Marcia Segraves Oklahoma City, OK

I've had claims with this insurance company and they seem to pay fairly without leaving a large amount for me to pay.

6 years ago

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Ron Seremet Scottsdale, AZ

Trying to get billing questions answered not only always took over an hour but Optum and UHC pass you back and forth like biscuits at Thanksgiving. Result? The question NEVER got answered

6 years ago

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Yuliya Arlington Heights, IL

I don't recommend this insurance to nobody, especially who is looking to visit or to be treated by speciality doctors.This company will find the way to avoid helping you.

7 years ago

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Harvey Maki Cle Elum, WA

United Health Care is insurance that makes you sick. My policy through my employer is far too expensive to use. My Mohs procedure cost me 2854.00 out of pocket and UHC paid zero.

7 years ago Edited September 14, 2021

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Paul Nannis

neutral...have covered what I need....I appreciate what they have negotiated with providers regarding payment

7 years ago

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Subscriber Boston, MA

Terrible customer service! Submitted the claims half a year ago and still haven't received a single check. Called multiple times and was always told to "allow more time, being processed". Unbelievable!

7 years ago

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Maria Merchant Chicago, IL

The website is terrible to use.. Overly complicated. It appears that Northwestern or any of the good hospitals are not available to me with this insurance.

7 years ago

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David Knight Palisades Park, NJ

Very bad company, very hard to get reimbursement, especially flexible spending account. They have all excuse to take your money away, even that is your money. Never put anything into their trap FSA account!.

7 years ago

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Peggy K.

I like them just fine. I would like them to pay for overnight observations at hospital.

8 years ago

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Anthony

No complaints. Claims are handled quickly and fairly. Their network of physicians is vast.

8 years ago