Teleflora Logo
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2.5

Overall Score

Author: Kalicia Bateman

LAST UPDATED: April 4th, 2022

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The Good

  • Website
  • Affiliated florists

Website

Teleflora offers their customers a live chat to help resolve any questions they may have as they shop. This company also spotlights a deal of the day, which discounted even more than other items on the site. The Teleflora website is easy to use and their product choice are clear and easy to read.

Affiliated Florists

Teleflora offers many different flower types on their site with rare options like African Violets, Alstroemerias, Calla Lillies, Carnations, and more. Customers can shop by birthday, occasions, flowers, plants & gifts, and price. Teleflora works with 20,000 affiliated florist to deliver flowers worldwide.

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The Bad

  • Color options
  • Selection

Color Options

Though Teleflora offers a lot of different flower types, they don't have many color options to choose from on their arrangements. Colors are chosen standard to each arrangement, and there really is much room to customized flowers by color preference.

Selection

Altogether the selection of flowers on their website is limited.  There are only a few choice to pick from in each floral categories. Other flower delivery sites may offer a lot more choices on each flower type.

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The Bottom Line

Teleflora guarantees satisfaction with every gift order they ship. If a shopper isn't satisfied they can contact Teleflora anytime by phone, email, or live chat to resolve any order issues. This company doesn't have the best track record with their customers. Orders can be hit or miss, so I strongly caution anyone who chooses Teleflora to track their order closely to ensure delivery and deserved valued.
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Star Rating

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1.4

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95 Reviews

Review Breakdown

5 grade

8%

4 grade

2%

3 grade

0%

2 grade

2%

1 grade

87%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Janet Carbondale, PA

VERY DISAPPOINTED with my valentines flowers. It looks nothing like photo. It hardly has any flowers in the vase plus the flowers are different. I got mums instead of carnations and only two roses when there was supposed to be six!! Very sad

5 years ago

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Ana Sandoval Louisville, KY

We had ordered the flowers to be in the shape of a heart. What came was NOTHING like the picture. I thought that since it was a 4.3 rated place I had high expectations. So disappointed.

7 years ago