JustFlowers.com has been delivering flowers now since 1966 to customers everywhere. Shoppers can shop through flowers by occasion, type, or price. JustFlowers.com also offers arrangements and gift baskets that go great with any occasion.

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The Good

Customer service

Customer Service

JustFlowers.com was rated best in customer service for 2013 & 2014. JustFlowers.com is shopper approved with flowers and gives delivered by their local florists. This company is based our of Los Angeles, California with 16 years of experience in the floral and gift basket industry. Customers can get assistance 24/7 by phone, email, or even live chat. Justflowers.com has a lot of additional information on their site available to customers. The website includes coupons, reading material, and floral wallpapers all free of charge

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The Bad

Website
Complaints

Website

Initially the site seems full of clutter and difficult to read. Some users may find it difficult to find what they need while surfing the JustFlowers website.

Complaints

Though this company claims to have the best customer ratings multiple years in a row, there are still many customers that have filed complaints and had issues with their delivery. This company has over 100 complaints resulting a loss of nearly $8,000 since 2008. Complaints with JustFlowers.com are similar to other flower delivery companies. Customers generally have issues with late delivery or no show orders.

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The Bottom Line

Like many flower companies today, it's just difficult to know exactly what service you'll receive from a company until your specific order is finally delivered. JustFlowers seems to have a better reputation than most, while still some orders just don't go as promised. Customers can order flowers and arrangement to ship internationally anytime. Although, if you order from JustFlowers be sure to follow and track your order before, during, and after delivery, just to ensure your order made it successfully.

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User Reviews

Star Rating

1.2

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96 Reviews

Review Breakdown

5 grade

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1 grade

95%

Sentiment Criteria

Value

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Quality

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Service

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D Yoder GA

Ordered late Sunday night, paid for noon delivery next day. Per the recipient the flowers were gorgeous, delivered on time and by an extremely nice delivery driver. The driver actually hugged my cousin and wished her a happy birthday. I called customer service at just flowers to check on delivery, as the flowers were not delivered exactly by noon. She called the local florist, turns out they were trying to deliver but I had provided the wrong house number. The driver then called to verify, fixed the problem by getting the right address and delivered them right away. Could not be happier, great experience.

9 years ago

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Kaylee Gay Columbia, MO

I love how easy it is to send flowers to my family across the country. I sent flowers to my mom for her birthday when I was away at college and I had no issues with the shipping or quality of flowers. She was so surprised that she actually sent me flowers as well with the same company. I love how beautiful the arrangement was and I loved how fresh and good the flowers smelled.

4 years ago

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Eddie Rios Ogden, UT

JustFlowers is great service allowing for easy orders, safe payments and trusted floral delivery for our business needs. We have always been impressed with excellent service and professional products. Thank you so much for being great at Flowers!

6 years ago

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Kaitlyn Rios Ogden, UT

JustFlowers has a great selection of floral arrangements and offer fresh cut long lasting flowers. They are competitive in price but offer the best selection. I have always loved the value I receive when choosing JustFlowers online.

6 years ago

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Karen Torino Tallahassee, FL

I ordered JustFlowers for my mother from 500+ miles away and I was worried about the delivery. However, they delivered perfectly on time and the flowers looked beautiful.

4 years ago