FTD also has color your day color options available from their site. This feature is great for those who prefer picking colors for their flower. FTD gives more room for personalizing orders with exclusive color options. FTD offers several different flower shops within their website. Customers can choose from the Luxury collection, the flower and gift shop, the sweet shop, the gift basked shop, and more.

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The Bad

Complaints

Complaints

FTD has had a lot of customers that have complained about not receiving their delivery or having their flowers show up at the wrong address. This company may not be the worst when it comes to costumer complaints, although, there have been more than 300 complaints with over $20,393 claimed losses from customers that ordered their flowers online since june of 2007. The average loss amount for FTD orders is $69.00.

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The Bottom Line

FTD is a well known flower delivery company that has literally started the industry for flower deliveries. They offer a solid service with a variety of products, and offer a personal shopping experience online. The FTD website is set up with custom offerings available on the flowers, top pick options, and has several merchant tabs with gifts available for any occasion. FTD does offer same day delivery, and has a 7 day guarantee, but be sure to track you order to ensure your delivery arrives as promised.

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User Reviews

Star Rating

4.1

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30 Reviews

Review Breakdown

5 grade

53%

4 grade

20%

3 grade

17%

2 grade

1 grade

10%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Eddie Rios Ogden, UT

FTD is awesome at floral delivery. Specifically their arrangements are awesome and receiving their floral gifts are special. They are quick at orders and punctual at delivery. And their plants last longer than their competitors. This helps enjoy the gift longer.

6 years ago

star star star star star

Patrick Orem, UT

Nothing went from when ordering through them. I used this to send flowers to my girlfriend for a couple years. It was the first time she every got flowers. She liked them. It was simple and easy to use.

8 years ago

star star star star star

Steven Shimmin

professional company, always have great results when sending flowers for gifts, holidays, mother's day, funerals, etc. Very easy to deal with and they usually over deliver and send extras. Always on time and beautiful Good Job

4 years ago

star star star star star

Syl North Port, FL

I have ordered from FTD before for different occasions. They always deliver beautiful floral arrangements and the Fresh Fruit & Cheese Box is perfect. I’m very satisfied. Never had any problems ordering online and they matched up with the pictures on the website.

6 years ago

star star star star star

Kaitlyn Rios Ogden, UT

I have loved the FTD floral gifts that I have received from my work. The arrangements are spectacular and show the companies thoughtfulness. I loved the baby shower arrangements I was given.

6 years ago

star star star star star

Jim Bullhead City, AZ

They are very personal and understanding. Helpful every way they can. On deliveries it is the best service.

4 years ago

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Rebecca D

Nothing says love like FTD flowers. Gorgeous arrangements. Beautiful and lush. Just what I ordered and more! Will definitely use again.

4 years ago

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Toni Baker Riverton, UT

I have bought flowers through if TD for funerals they always show up nice and fresh and beautiful thank you for your service

6 years ago

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Stacey Price, UT

I have used FTD a few times and the flowers have always been Beautiful and lasted a long time. Very Pretty

6 years ago

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Renee Gaines Houston, TX

Used them in the past and always they sent a very nice arrangement

5 years ago

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Grossarth Family Herriman, UT

I like the unique flower bouquets available and the ability to create your own arrangement.

4 years ago Edited January 25, 2022

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Lizabeth Augustine Holmdel, NJ

Used on and off for many years. Reliable quality product. Easy to work with and happy.

6 years ago

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emblair Herriman, UT

Great service I can always count on. Flowers arrive on time and looking fresh.

4 years ago Edited January 25, 2022

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J B Sandy, UT

A bit expensive, but worth it. On time delivery and a great arrangement.

4 years ago

star star star star star

Troy Siren Gilbert, AZ

A staple for our family for floral delivery. Great deals, no hassles.

8 years ago

star star star star star

Luke

Great arrangements delivered fresh and on time

4 years ago