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Flora2000

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2.4

Overall Score

Author: Kalicia Bateman

LAST UPDATED: February 24th, 2022

Flora2000 was established in 1999 as an online floral and gift retailer and has recently extended its delivery services across the globe. It's one of the first editions of web stores that started the online flower delivery trend. Flora2000 has a 24/7 customer service helpline.

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The Good

  • Customer Support
  • Satisfaction Guarantee

Customer Support

Flora2000 has a 24/7 helpline. It offers shoppers the option to use a chat tool straight off the website. If customers run into any questions or concerns, they are able to easily contact Flora2000 to resolve their issue. 

Satisfaction Guarantee

Flora2000 claims to honor a 100 percent satisfaction guarantee on every order.

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The Bad

  • Order Fulfillment

Order Fulfillment

Some consumer reviews say that Flora2000 doesn't do well with fulfilling orders exactly as promised. Shoppers have had flowers show up nearly dead, damage, or not at all. 

If you order an arrangement that currently has a bloom out of stock, the company may actually cancel your order without notifying you prior to the cancellation. 

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The Bottom Line

Flora2000's same-day delivery option and satisfaction guarantee are attractive facets of this company. However, they do not compensate for the complaints voiced through the reviews. Exercise caution before placing an order with this company.  

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Star Rating

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1.6

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43 Reviews

Review Breakdown

5 grade

12%

4 grade

2%

3 grade

0%

2 grade

0%

1 grade

86%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Denise M Galineau Menominee, MI

Several of the companies we had used in the past to send Valentine's Day flowers to our daughter in Japan had very poor selections so we decided to try Flora2000. This was our first experience using the company to send flowers to our daughter in Japan. We had not heard of the company before but were not the least bit satisfied with the options available from the company we used previously. We were very satisfied with the service. We were kept informed via email and updated every step of the way, including confirmation of delivery. Our daughter received the flowers, on time, and said they were absolutely beautiful. They did not charge our credit card until the delivery was confirmed. We cannot say enough good things about this experience.

7 years ago

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Maria B Randolph, MA

I ordered flowers for Valentines to go to my mom in the Philippines. Placed it on Feb 12 and she did receive it on the 14th. I am very happy with the service and my mom loves the flowers. I actually paid less here than the flowers I sent to my mother in law in California from a different site. Overall I am satisfied and would recommend this to a friend.

7 years ago

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Malcom Mervin

Had an amazing experience with Flora2000. Flowers were fresh and cake was really yummy . Will definitely recommend it to friends. Kudos to the team

8 years ago

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Review Source

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SkylarPickens Gulfport, MS

gave me the BEST arrangements i’ve ever seen! Love the price range and the diversity of arrangements!

6 years ago

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Cinzia K

Very satisfied. Excellent communication with me. Will use again.

8 years ago