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Spot & Tango

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2.6

Overall Score

Author: Kalicia Bateman

LAST UPDATED: April 12th, 2022

Spot & Tango is a specialty dog food brand from Breuer Premium Pet Food Company. Founded in 2014, the brand sells human grade dog food cooked in small batches, available with convenient, subscription-style delivery. It is made in New York with locally sourced ingredients. The meals are sold online and in select Northeast pet stores.

This isn’t your normal dry dog food. It is homemade dog food cooked to order, with an emphasis on how the food will affect your dog’s health. These personalized meals come at a price, but are personalized for each pet. The price of Spot & Tango pet food varies based on your dog.

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The Good

  • Trial and Money-Back Guarantee
  • High Quality, Fresh Ingredients
  • Shipping and Subscriptions
  • Meal Plan Algorithm

Trial and Money-Back Guarantee

If your fur baby is a picky eater, this pet food delivery service offers a risk-free trial. Not only can you get 50 percent off your first order for two weeks, but in the event that your dog doesn’t like it, Spot & Tango will give you a refund for your 2-week trial order.

High Quality, Fresh Ingredients

Recipes are formulated by vets and animal nutritionists and products exclude all fillers, additives, preservatives, and animal byproducts found in many commercial dog food brands.

This is fresh food. Ingredients are never processed.

Not only does Spot & Tango offer fresh dog food made with a blend of real ingredients, but its menu options are good for special diets and several food allergies and uphold the Association of American Feed Control Officials (AAFCO) standards

Each meal is cooked to order with care, in small batches, just a few short days before it is delivered.

Spot & Tango offers three dog food recipes, suitable for puppies and grown up dogs:

  • Turkey and red quinoa
  • Beef and millet
  • Lamb and brown rice

Based on what your dog needs, health-wise, as well as nutrition and caloric intake, meals can cost about $8+, which is $100+ per week’s supply and arrive in specially made containers just a few days after they were prepared.

If you don’t want to commit to the full plan, there is a Topper dog food delivery subscription to use on top of your dog’s regular food, to provide some of the benefits of its homemade dog food recipes without the full price.

Shipping and Subscriptions

Shipping is free and meals are shipped in biodegradable environmentally friendly boxes made from recycled paper. Meals are vacuum sealed and flash-frozen in food-safe pouches and include a best-if-used-by date.

Dog food subscriptions auto-renew, but customers can always contact to cancel or change their order by Thursday night at 11:59 p.m. EST.

This is more of a meal delivery service for dogs. The difference is that pet owners can’t really just order one meal or an ad-hoc order through the website.

Subscriptions can be canceled by contacting customer service, but you do have to submit the requests by Thursday night at 11:59 p.m. EST.

Menu Service

Spot & Tango uses a proprietary algorithm to see what recipe and nutrients your dog’s diet needs. It creates a unique, tailored meal plan for each pet.

However, you do have to fill out a quiz before it will share any pricing information because the meal recommendations are based on your dog’s breed, gender, age, weight, and activity level, among other data points.

You can even provide the date of your pet’s birthday to get a special present.

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The Bad

  • Service Area
  • Service Hours
  • Pricing Transparency

Service Area

If you live in Alaska or Hawaii, service isn’t available in your location. Try another dog food delivery service or wait for expansion to be planned for your area. The issue is probably shipping time because of the company’s emphasis on freshness.

Service Hours

Customer service is only available by phone Monday–Friday 9 a.m.–5 p.m. Eastern. However, for people unable to call during that time, email and an online message form are offered to connect with the service team.

Pricing Transparency

It's hard for dog owners to get a ballpark price without filling out a personalized quiz for each furry friend. For customers who don’t like to jump through hoops or play games, this may be a bit of a barrier. These people should know that this is a high market gourmet dog food product. You will spend hundreds of dollars each month. If that is out of your price range, you might not want to complete the form.

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The Bottom Line

Spot & Tango’s dog food subscription is focused on health and wellness. It helps pet parents feed their dogs homemade style meals delivered in frozen, ready-to-serve meal packages. Each of the three recipes is approved for feeding dogs of all life stages. Customers receive fresh fruits, vegetables and meats in a biodegradable container at their door. Other dog food companies or even specialty meal delivery services don’t go to such great lengths.

With this emphasis on nutritional value and homemade quality preparation, this food for dogs is not cheap, but it is easy and good for your pup. Grain-free dog food is even offered in two out of three recipes. Prices start at $4+ per meal ($2 with the 50 percent off introductory offer) and that includes shipping. If you aren’t sure if you want to join this pet food delivery program, or even buy dog food online, you can get a 50 percent off offer for your 2-week trial.

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Star Rating

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1.6

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43 Reviews

Review Breakdown

5 grade

7%

4 grade

2%

3 grade

5%

2 grade

12%

1 grade

74%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Alejandra Del Valle Fort Lauderdale, FL

The good - this food is amazing for my dog. She's never been so consistent with her eating habits, loves eating the food, and keeps her stomach regular! She really enjoys it and I couldn't be happier. The bad - I have always ran short of food. I've measure 5 deliveries so far and I never have the full 28 days of food they promise. They've credited my account and given me some discounts, but it just isn't worth the hassle of having to double check the portions and then send an email about it. I'd rather pay the price it's giving me without the discount, if it just meant I had the food my dog needs. On top of that, the deliveries should be charged 2-4 days earlier than they are being charged now. Even if I had 28 days worth of food, I may still be without the new delivery for 2 days. As much as I love this food for my dog... I might just have to find another brand because there's no point in having this subscription if I still have to buy backup food for the days I don't have food. I'm trying so hard to stay with them, but I don't want to keep receiving discounts every time without the problem being solved.

4 years ago

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Dorothy T Carol Stream, IL

My dog loves the UnKibble, but I was only trying out the trial version (plus an extra promo code) since I wanted to check it out. However, my current budget doesn't allow me to commit to the full price, but when I tried to cancel, I was having difficulty with the website. I tried emailing customer service, but they sent there "cancelling" process on their FAQ page, which I ALREADY LOOKED AT. Very untrustworthy when you can't adjust your plans or cancel like they say you can. EDIT: I emailed again with videos attached this time showing what was wrong with the website and I also messaged their Facebook page. In the end, they cancelled on their end and the problem was resolved, but I'm still wary of resubscribing in the future unless they fix their interface.

6 years ago Edited September 14, 2021