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Royal Caribbean International

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5.8

Overall Score

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Kathleen Lynch Siano Lehigh Acres, FL

I give it a zero. Too crowded, old, dirty and smelly. Not enough help . Staff great but the buck stops there. will not go on another one with this company. Not worth the money at all everything broke down no wonder people get sick on it.

11 years ago Edited September 14, 2021

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Vickie L Seiler Holley, NY

Our cruise was the cruise from Hell! It was our first and last cruise. We received it as a Christmas gift from our kids and after felt bad they wasted thier money. We tried talking to customer relations and basically they didn't want to here about it.

11 years ago

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Felicia Nelson-Summers Jersey City, NJ

I cannot wait to go on my next cruise on Royal Caribbean Jewel of the Seas from San Juan 7 days visiting 5 islands

11 years ago

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Marlene Blanchard Salem, OR

The best cruise line,can't wait till we go again,we just loved it,tried other ones but they don't even come close.

11 years ago

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Ron&CarolBeeman Modesto, CA

I had a grate time on the Royal Caribbean sailed with them now 3 time and will do it again .it will be soon

11 years ago

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Sandy Miami, FL

Royal Caribbean has the most beautiful ships in the cruise industry but the food, lemonade and orange juice are really bad. I hope they improve the food and beverages.

11 years ago

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Vonda Bainbridge, GA

I love love love everything about our Cruise, we have been on two with RC and look forward to many more!

11 years ago

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Gail Bradley Berwick, PA

I had my first RC cruise in March on Quantum of the Seas and was not impressed. There was a sewer smell when walking on outside deck and Noro Virus everywhere which I know was not there fault - not very personable. I miss the old way of cruising. I would not go back

11 years ago

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Steve Hayashi Arcadia, CA

One of the best of RC is the art work on the ship. 10 times better then other competitions, if there were any.

11 years ago

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Bill Pallan Monticello, NY

We sailed on the Alure of the seas, nice ship but I had a very expensive watch stolen from our luggage. When we told the desk nothing was said or done. It mad us feel as if we didn't matter to them.

11 years ago

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Lori Van Pelt Oswego, IL

First time on a cruise - Alaska, would go again ! All the people that work on the ship where more than great !

11 years ago

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david New Port Richey, FL

Chopped up ship, virus outbreak and swim up drug dealers on the shore excursions. Yeah was not the best cruise we have been on and the staff were not the friendliest people to say the least. I think we will stick with our other cruise line.

11 years ago

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Robert C. Amancio New Bedford, MA

Awesome time all day & night. You never starve on the Cruise ships. Great entertainment every day. LOVE IT ALL.

11 years ago

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Diana Smith Tichy Cleveland, OH

Had trouble with my card being double billed for on ship charges . Took 2 weeks to clean up the mess.Put a damper on a great cruise !!

11 years ago

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Dennis Melbourne, FL

I sailed twice with RCI. They offer a fine cruise experience. Food, amenities,cabins, staff, and ships differ. However, overall, well,done!

11 years ago

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Jane Ponder Edenton, NC

My family loves RC. Best vacation we ever took. Would love to go again. Your crew went above and beyond to make sure we all had a great time.

11 years ago

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John & Anne DiProsa Rochester, NY

we have been on 5 other lines and RCI is the best by far 11 cruises and looking forward to more very soon.

11 years ago

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Sandi Burkinshaw South Jordan, UT

I've been on multiple cruise lines and Royal Caribbean was my least favorite. The ship was nice, but the food was lackluster and the entertainment not up to par with other cruise lines I've been on.

6 years ago

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fernandopessoa South Jordan, UT

We went on an eastern Caribbean cruise and it was amazing. The food was top notch and the staff was amazing. We would definitely choose Royal again.

6 years ago

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David T Draper, UT

The Royal Caribbean ships are so nice. I was impressed with their food quality and the comfort of the beds. Super relaxing.

6 years ago

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Ryan Zimmerman Eagle Mountain, UT

The best part for me is the food food food! Incredible food and the staff caters to your every need going beyond what you would expect!

6 years ago

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Dayjah Fort Lauderdale, FL

Amazing cruise line. I had a great time and the workers were very respectful and tried to help me as best as they could with any and all issues.

6 years ago

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Courtney carlson South Jordan, UT

We have been On several RC cruises and have loved staying in the family suites. The food is good and the service excellent.

6 years ago

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Cooper Thompson Pleasant Grove, UT

My dad took me and my family on a Royal cruise like 2 years ago and it was awesome the food was good and the staff was awesome

6 years ago

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Summer Morris (Logan) Riverton, UT

Always been happy with RC - we love cruising and have always been happy with RC. Activities, service and excursions are fantastic

6 years ago

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Todd Homitz Evans City, PA

Huge huge fan! Booking a cruise is simple. Their employees are first class. They turn a vacation into a memorable experience.

6 years ago

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Spencer Hodgson Salt Lake City, UT

I really loved my cruise to Mexico. The crew was amazing and they had lots of cool things for us to do once we got to our destination.

8 years ago

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Jani Crawley New York, NY

Everything about a Royal Caribbean cruise is incredible, food, accommodations, entertainment service, cleanliness, etc. Can't say enough good things.

8 years ago

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Nathan Layton, UT

Easily my favorite vacation we went on. We went on the Freedom of the Seas ship and I couldn't ask for anything better.

8 years ago

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Chaveli Tallahassee, FL

Luxury and great service overall!! Love the food and the decor, really go out of their way

6 years ago

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Amelia Gibson South Jordan, UT

I like this cruise line, they are a fun choice. And they provide an exciting and beautiful experiance

8 years ago

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Sherry Wootton Ogden, UT

Had an amazing time, had so much to do and the food was amazing. would go again.

8 years ago

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Ursula Zdrok Cherry Valley, MA

trip started out well, but items were stolen from our luggage last night as they packed up. Heartbreaking when camera with photos gone and shopping memorabilia stolen. will not travel with them.

10 years ago

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June Lady Lake, FL

Adventure of the Seas out of San Juan. Fantastic Food, Service...Could not ask for more

11 years ago

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Angie Esparza Missouri City, TX

Terrible!! Food is edible, NOT awesome. I was supposed to be given a credit and was not. No one is available to ever speak to you since you have to have a supervisor. Carnival is the way to go

11 years ago

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Richard Upperman Winter Park, FL

I was on the Oasis of the sea it was Awesome it was are first cruise we really love it

11 years ago

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AL & BETTY Pasadena, MD

We have enjoyed 4 trips and ready for two more. Love Royal Caribbean. They have great employees.

11 years ago

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Kevin Farrey Miami, FL

been on three different cruise lines. Royal is by far the best. will only cruise on Royal from here on out!!

11 years ago

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Jbono Liverpool, NY

Lost money due to cancelled flight. Could not get a refund from Rci under no circumstances. If you arrive onboard at 3:01 pm you are out of luck.we are two seniors that will not be cruising for a long time.

11 years ago

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carol Fort Myers, FL

WE HAVE ALWAYS GONE WITH ROYAL AND HAVE NEVER HAD A PROBLEM. ALWAYS HAD A GREAT TIME.

11 years ago

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Kent Johnson Miami, FL

We really enjoy the ice shows! Fabulously choreographed with really good skating!

11 years ago

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Ozzie Dover, DE

Sailed with Royal Caribbean in Oct. 2011 and we loved it. Will sail with them again.

11 years ago

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Edward Foutch Lombard, IL

Two cruises with RCI. Our next one is booked for 2016. Love Royal Caribbean. We are loyal to Royal.

11 years ago

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cb Thibodaux, LA

Very nice experience! Dining was by far the best I've ever had on a cruise ship and the amenities were endless!

6 years ago

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Azrienne Tallahassee, FL

I took my first cruise with Royal Carribbean on the Freedom of the Seas and it was a week long. the food was amazing!!!

6 years ago

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Maryann Renteria (Mckrae) Riverton, UT

Horrible customer service! I received the worst customer experience and was told if i bought insurance i would get my money refunded if I needed to cancel. This was not true. I had to jump through hoops to talk to anyone and I was refunded “credits” not money. They lied!!

6 years ago

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Bryndie Managua, MN

Expect a long line to board. Room wasn’t as clean as I would’ve liked it to be and being on board is pretty boring. There are better cruise lines to go through.

6 years ago

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Megan Johnston Sandy, UT

Royal Caribbean has the coolest stops! CoCo Cay Island is unforgettable. We will be doing a cruise with them again!

6 years ago

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DeeDee G. Norcross, GA

I am about to go on a cruise with them this summer. Super excited! The website is relatively easy to use when booking excursions.

6 years ago

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Jessica Eagle Mountain, UT

Royal Caribbean is the best cruise line. I just got back from a cruise with them to the Bahamas. The boat was super nice and the employees went above and beyond to assist us.

6 years ago Edited September 14, 2021