Name: Royal Caribbean International
Rating: 4.2

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d Cicero, NY

Got injured on the ship and they didn't do anything, also had another BAD experience when I got stuck on there private Island and we stayed on island over night in trash bags trying to block wind. Also "lost" our alcohol that we checked in and took away our shell and other beach souvenirs if it is ok with customs why are they taking that stuff not honest with excursions.

11 years ago

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MRS. WILES Saint Louis, MO

The best thing about my last cruise was the cabin steward, totally awesome man. but the rest of the cruise was far from being exciting. the food , well it wasn't good almost everything was super spicy and my husband resorted to eating hamburgers and hot dogs for most of the 7 days, service on the pool deck was almost non-existent. RCCL did not respond to my comments on the survey I completed.

11 years ago

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Jeannie Bond Seattle, WA

Our experience was not good at all. The food selections were poor, at best. And the food in dining room and buffet were only warm, if not cold. The Singers and actors were talented but the music was too loud to hear them sing and the first performance of Westside to Broadway was terrible. Many said it made no sense, did not connect, costumes were terrible. I could go on and on. Most of the servers seemed to be bothered by our requests.We have cruised with RCCL before and this was a terrible experience. We still prefer HAL.

11 years ago

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Booker T. Mesquite, TX

I have been on at least 6 RCI cruises, and have enjoyed every one of them! No complaints from me whatsoever. Can't wait to book another one!

11 years ago

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Karen Coal City, IL

Oasis on sept 12, 2015: awful time was had by us 4. The buffet set up is terrible, most don't understand how it works. They cater to certain ethnicities in the buffet. No one explains to you that if you want to see any of the shows you have to make a schedule and sign up for any and all before you get on the ship. No spur of the moment think I'll go to a comedy show tonight after dinner. Not my way to have a vacation. I was so looking forward to a wonderful time on this beautiful ship but it sure isn't what I thought it would be.

11 years ago

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David Winward Cape Coral, FL

Everything on board is outstanding. Every crew member from those that clean and paint to the officers of the ship are absolutely the best.

11 years ago

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Trisha Angevine Willis Phoenix, AZ

Sailed on Oasis. Beautiful ship. Nickle and Dimed you for everything. Dinner was a 4 hour event every night. Kids ordered Mac and Cheese and arrived with elbow macaroni with a piece of sliced cheese on it. I wish I could post the photo! Bought the high dollar alcohol pkg. was NEVER once served on deck by the pool. Had to get up and get our own drinks the entire 8 days. Just really disappointed. Carnival will maintain our yearly business. I was happy with how speedy disembarkment was compared to Carnival. That was nice and fast!

11 years ago

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Robert White Orlando, FL

RC is my fave of the 4 cruise lines I have traveled.... Best on board entertainment, Friendliest crew, and best destinations!

11 years ago

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Charlotte Lammers Oregon, OH

We love Royal Caribbean cruises. We have another already booked for next year. Everyone works so hard to make the cruise pleasant. Thank you!

11 years ago

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Nancy Marquez Henderson, NV

My husband and I have been on five cruises with Royal we loved the Allure and we will be going back on this ship again to Euorpe

11 years ago

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Kim Milwaukee, WI

I've only had one experience with Royal Caribbean and it was bad enough that I have sworn to never sail them again. The customer service is deplorable. We were treated rudely from the time we arrived until we disembarked. Most staff seem to have the attitude of "we already have your money, you're no longer important." We just cruised about a month ago and, when making the reservations, Royal was a little cheaper but, as I said, I won't sail them again. I'd rather spend the few extra dollars then to go back to this line.

11 years ago

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jennifer Clarks Summit, PA

First time on a cruise. Lounge chair on deck 12 blew over and hit me in the nose. Bleeding all over. Saw 20 crew members, no one even asked if i was ok. No one in medical. Called nurse, went to voicemail. I was bruised and swollen all week. Also, rooms could use some TLC. Sheers on sliding doors were filthy.....room smelled like smoke (not from me).....mildew smell.

11 years ago

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Ron&CarolBeeman Modesto, CA

we had best experience ever. I went to Alaska in July 3-7 2015 the people were very nice took very good care of all need

11 years ago

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Earl Graham Mauldin, SC

We have been on RCCL about 10 or 11 times..Great ships and the best service at sea. We have cruised other cruise lines about 15 times and they are all good. RCCL is just a little more expensive. Worth the extra money ??? Not sure..

11 years ago

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glen vaught Pueblo, CO

I had a fantastic time with Royal Caribbean. Definitely will do it again in the future.. My experienced was really awesome!

11 years ago

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Terrie Bryant Eagle Mountain, UT

I loved every moment and would go again in a heartbeat, Wish i could afford to go, it's the best money you will ever spend! :)

11 years ago

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Darlene Burns Binghamton, NY

They totally ruined my luggage so bad that I lost pieces of clothing from my suitcase when it arrived in my stateroom. They were going to fix it with duct tape. Our cabin steward always told us she was too busy to do "things" like give us ice, bring fresh towels, etc. Food was just average. The 24 hour eatery was not very good. Entertainment was lacking

11 years ago

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Michael Novak Mentor, OH

20 plus cruises. service is great.crew always is upbeat and friendly, going out of their way to please. Ships are clean and well maintained,

11 years ago

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Kim Carter Battle Creek, MI

Sailed with RCCL 3 times and loved every minute! Great service, great crew! Can't imagine sailing with any other cruise line!!

11 years ago

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Fred Scranton, PA

Royal Caribbean is....OK. Not great, not terrible. Be careful what cruise you book. We've booked 6 cruises that were supposed to stop at cococay, their private island. 4 out of the 6 cruises did NOT stop there because they said the water was too choppy to stop. Food is basically college cafeteria food

11 years ago

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Erika Buxcel Spitzke Bridgman, MI

Went to Alaska on the Radiance of the Seas in 2013. It was an enjoyable time with family. The service was excellent. The food, very good. Hope to go again.

11 years ago

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ROY JONES Rockwall, TX

I am a diamond member last cruise was end of Nov. 2014 I had a suit as normal my fiance and I went to the diamond area to ask for help with a tux as soon as we step in before I could say hello he ask if she was a diamond member and said she had to leave very rude I went to the main deck and ask for help with this and they said more or less tough I am going on a cruise the 2nd of Aug guess what not on your cruise line and never will again

11 years ago

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J.e. Warren Lynchburg, VA

HAD A GREAT TRIP FROM 6/14 TO 6/21 FROM FT LAUDERDALE ON INDEPENDENCE OF THE SEA. CABIN STUART AND DINNER WAITER WERE EXCELANT, GREAT SERVICE.

11 years ago

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The Peltons Panama City, FL

We have enjoy all of the cruises on Royal Caribbean, our only complaint is they need better sound reduction between the Night Clubs and the staterooms!!!!!

11 years ago

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linda g Kissimmee, FL

last cruise on Brillance of the seas was terrible, waiter dropped a drink on my head in the dinning room and didn't even bother to give me a towel. Bartenders in one lounge were very rude and wouldn't even look at people seated at on portion of the bar said they were to busy with the lines.room was dirty on arrival and we couldn't find a person to finish cleaning it. just the worst ship ever. we will never book that ship again.

11 years ago

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Barbara Johnson Anaheim, CA

My first cruise was in 1977, on the Song of Norway, loved it, went again on the Song of Norway in 1995. Been on the Nordic Prince twice in 1993, love the small ships that back then even middle class people could sail on, but don't like the over-sized ships now.

11 years ago

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Karen Torino Tallahassee, FL

Amazing cruise line. Everything is clean, everything is done to satisfy their customers. The amenities are great and make it very easy to enjoy one's time there. Amazing!

6 years ago

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Msindoni Pembroke Pines, FL

Royal Caribbean International cruises a for you if you are looking for a "fancier" crusing experience. They have the best food out of all the cruises I've been on.

6 years ago

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Annie Robbins Pleasant Grove, UT

Harmony of the Seas was an perfect vacation for our family of 6. The customer service was above and beyond. Will definitely be sailing with them again.

6 years ago

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Audrey Mitchell Managua, MN

Royal Caribbean was an incredible time. we went in a group of 30, and the cruise line was very accommodating and everyone enjoyed the food, entertainment, and activities

6 years ago

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Toni Baker West Valley City, UT

I have been on 2 cruise, Panama canal was the best so many memories made on that cruise, so many things to see, would do if we could, next one Alaska.

6 years ago

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Reckholdt Draper, UT

We had an amazing time on our cruise with Royal. The food was AMAZING and so was the entertainment. We got a great deal and will definitely be Cruising with them again.

6 years ago

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Debbie Fish Biloxi, MS

We had a fantastic time on our Royal Caribbean cruise. There was plenty to do for all of us, from our 70+ year old moms down to our teenaged children.

6 years ago

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Nazjah Yates Jacksonville, FL

I used Royal Carribean for my first cruise. The trip was fun, the ship was very nice and clean, and the staff was very nice. The ship is aimed more towards older individuals but the food was good and I enjoyed my time.

6 years ago

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Daphne Brown Riverton, UT

I like the ship and activities so it made the cruise pretty fun. I wish you had more classes and fun activities like cooking, photos and other activities. It was a little pricier that made it hard but we had a great time.

6 years ago

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Kaydence Bonino Riverton, UT

The only cruise I've been on is through Royal Caribbean. We had a great time! The food was delicious and the staff was so friendly! The one thing I didn't like was that the entertainment was catered around older people.

6 years ago

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Tysen Rohner Gilbert, AZ

Their Caribbean cruises are very fun and relaxing. Workers are amazing and very nice and helpful. Food is gourmet and would only be found in the best restaurants.

8 years ago

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CAROLE SCOVILLE Pleasant Grove, UT

Love this cruise line. Great quality food and the entertainment has always been cool. Not like the 80s circus circus style of Carnival (out of CA anyway)

8 years ago

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Doom Truong Lehi, UT

Have only been on 2 different cruiselines. This was by far a better experience. That being said it did cost significantly more. Great staff, clean ship, and fun atmosphere.

8 years ago

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Brette Draper, UT

We went on an island cruise and have an amazing experience, food was great and entertainment was fantastic! It was the best cruise we have ever been on, the crew was so fun!

8 years ago

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Hannah Francis Provo, UT

My husband and I went on our honeymoon on this cruise and it was amazing! I highly recommend. It was a lot of fun.

7 years ago

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Roger Leach

Had a great time on two cruises, outstanding food, best choice of ports of call, great customer service.

8 years ago

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Carlos Varela Saint Petersburg, FL

Can't see a Caribbean cruise without being able to enjoy a banana daiquiri. For some reason, not available on RCCL anymore. :-(

10 years ago

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Gerald Chernicoff West Palm Beach, FL

12 RCL cruises under our belt..never had a bad cruise. Great Entertainment, great food, and super service by the crew.

10 years ago

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Charlie B. Humble, TX

I have not been on a Royal Caribbean in a long time. Just returned last month from Carnival . R.C.C.L is better all around

11 years ago

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Bill Pallan Monticello, NY

Just got off the enchantment of the seas. Had a nice time but the food was just so so and their cutting back on no lobster for dinner, you now have to pay 29.95 for a lobster. Might have to look for a new cruise line...

11 years ago

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allison Willingboro, NJ

Best cruise ever on Legend of the Seas,Johnny Rockets was delish, as was all the food served Had a WONDERFUL VACAY

11 years ago

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Rich Myrtle Beach, SC

Royal Caribbean is a step above ALL others! better service, better music, better everything 5 star all the way!

11 years ago

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JUAN Gallardo Houston, TX

For us rccl is the best and only one we use in our vacations. A wonderful experience. 9 cruises already and more to come.

11 years ago

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Irene Palm Springs, CA

We love Royal Caribbean Cruises... did it several times, Italy, Greece, Caribbean islands always great.

11 years ago