Name: Capital One
Rating: 4.4

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Ellen Morris Potomac, MD

I am loving doing my banking with Capital One! They offered me a checking account with no annual fees and i can get credit cards with them without annual fees and no international fees. I travel quite a bit so this mattered a lot to me when I was searching for a new credit card and associated bank. Their app is also very easy to use and when I have gone into a unit they have ben very helpful and responsive.

7 years ago

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Rischelle Mikkelson American Fork, UT

I really like Capital One. Their mobile app is so easy to use, they have a great fraud detection program. They have quickly caught fraud 3 times. Two times they caught it right when the charge happened and denied the charge. The other, they caught it after 2 transactions and the reversal of charges was so easy and fast. I also like the additional protection on car rentals.

7 years ago

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Kathie Bowman Lakeside, CA

I have a capital one credit card and opened to start building credit. Their customer service is great. I have the app on my phone which makes it very easy to track. I had an experience of fraud on my card and was immediately notified about it. I called them and the lady I talked to was very nice and helped me take care of everything and made sure I was satisfied

7 years ago

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Chad Edgar Wentzville, MO

Capital One a good bank to have an account with their credit card is amazing as well you can pay after $400 on something another day 30 bucks a month back till it's repaid blessing is here

4 years ago

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Melissa Castillo Baytown, TX

I use Capital One for my small business, and it has helped me with start-up costs. I'm happy with the value I get as a small business owner. Customer service is excellent, and I like the online options available.

5 years ago

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Angela Chesapeake, VA

I have had a capital one credit card for more years than I can truly remember. Compared to other cards, their rate is very low to reasonable. What I love most is their rewards. It can go towards lowering your balance to gift cards.

5 years ago

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Brodrick Jones

Outstanding I was approved and card sent right away . The customer service on the phone is great. You are helped very quick and the person on the phone knows there job. Thank you very much for helping me get back on track .

6 years ago

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Edward & Mary Wilson

Fantastic customer service on every level, from answering questions about possible fradulent activity, to suggesting products. EVERY interaction has been positive and every situation resolved to my satisfaction.

6 years ago

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Michelle Rios Ogden, UT

We have had a Capital One Visa card for many years. The customer service agents are helpful and knowledgeable. They have been able to answer any questions and correct any errors with ease. We will continue to use this card, as the fees are low and the customer service is great.

6 years ago

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Beverly Schacher Long Beach, MS

We have been very satisfied with our Capital One credit card. They don't charge an annual fee, their customer service is good. It let's you get cash advances and is accepted almost everywhere.

6 years ago

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Zac Cannon Long Beach, MS

The card itself is great and I have a great credit line, but the interest rate is a bit wild. The card does get me out of a financial bind when I need to make an emergency purchase from time to time (gas at the end of the month, food, repairs, etc...).

6 years ago

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Tony Riverton, UT

I love my Capital One card...I've had it for roughly four years and the cash back incentives and customer service is unparalleled. They even notify you of suspicious activity.

6 years ago

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Betta Bell Brentwood, CA

Their website is one of the best! Your payments are so easy to take care of with just several clicks...fast and efficient. Also, everything goes thru very quickly...doesn't take days and days to see on your account.

7 years ago

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Margaret Rose Bourlier Watervliet, MI

Capital One has been very good to me. I have had a couple charges that weren't mine and they immediately closed my account and gave me another. The only problem I had was having to wait to get the card in the mail before I could know what the number was.

7 years ago

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McKinzie Figueroa Provo, UT

My favorite thing about my Capital One account is how easy their app is to use. You can do basically anything that you would need to from your app. If you are not big on using apps, the customer service is great when you call in. They are all very well trained and try their best to help.

7 years ago

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Alex Nee Centerville, MA

Aside from one mistake I made, they've been very good. They get back to me fast and have been providing a solid service. Would be nice if some online features didn't lag and were a bit easier to understand... But overall the card has been very good.

7 years ago

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Alicia Holman Gilbert, AZ

This card gives opportunity for someone whose credit may not be great, so it's great for rebuilding. They are also good at increasing credit lines in a timely manner. The interest rates are too high, but that's to be expected.

8 years ago

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Nichole Midvale, UT

Capital One has been great! I have been with them for 19 years and they have always treated me well. They have even upgraded my card and credit limit several times. They also have 1.5% cash back.

8 years ago

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B-JM Petal, MS

No hidden fees. Great customer service that includes dependable 24 hours service and the opportunity to talk with a real person. No long waiting for responses, receptive of customer's issues and disputes with good and prompt resolutions, dependable, safe and confidential of customer's information, reliable notifications and

9 years ago

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Mark Wales Phoenix, AZ

Extremely reactive to transactions and payments, they get posted very promptly. Plus, during a credit fraud incident they rectified the situation in a professional and efficient manner.

9 years ago

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Judy Fred Narragansett, RI

The rewards are amazing! Imagine getting 3% back on restaurants & groceries with their Savor card! And I get 5%back when I shop online with their Capital One Walmart Card! And both cards are accepted everywhere else as well. Shopping with Capital One is a "no brainer". And the phone app is so easy to use. Highly recommended!

4 years ago

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G. W. Columbia, SC

My experience has been great. They were the first credit card company that gave me a chance to improve my credit score with an unsecured card. I appreciated this opportunity and the reminders they send to keep me on track with payments. They even have banking services.

4 years ago Edited April 1, 2022

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Janet Wood Birmingham, AL

Capital One took a chance on me and issued me my first credit card. As the years have passed, they have given me more spending opportunities by increasing my limit. Customer has always been great at answering my inquiries on certain money matters.

4 years ago

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Sam Massey Seaside, CA

Capital one handles both my credit card and auto loan. They make it quick and easy to manage my account with ZERO hassle. CAP ONE’s customer service support has been extremely easy to work with as well, keeping my information and accounts safe and secure.

4 years ago

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Cathy Lee Gettysburg, PA

What I really love about Capital One is that you can have them automatically transfer your cash back rewards when it reaches a certain dollar amount (minimum $25). That way, I get my money without having to do the legwork. I have all my recurring charges on this card.

4 years ago

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Dwayne Holland Toney, AL

I use capital one for credit card and i use the 360 checking account and i also have a savings account in which i am very satisfied with. Their customer service representatives are very well trained and very polite. You should do business with them

4 years ago Edited April 12, 2022

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John Hillyer Lewiston, ID

This is a great company to build your credit. Someone got my info and tried to purchase an expensive suite and I was immediately notified and was able to block the transaction. Had a new card coming before I was able to call them.

4 years ago

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Yuli Gallardo Delray Beach, FL

Capital one was my very first credit card. It helped me build my credit, create economic responsibility that was very much needed as a teenager with a credit card for a first time. Their credit score tracking app is a plus benefit too.

4 years ago

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Luke Swierczynski Troy, MI

Just got my quicksilver and the sign on bonus was great. The card also has a ton of added benefits like giving me my credit score and the app is sleek. The virtual online card benefit for online shopping is also a great security feature.

4 years ago

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TrudiS Cambridge, OH

Capital One is a great card to have especially if rebuilding your credit. Keeps you updated on your credit score and what is good for your score and what can hurt it. Great customer service. Had Capital One card for 10 years and have never had an issue with them.

4 years ago

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Billy stout Tampa, FL

I have been a Capital One customer for several years and have always been treated fairly, they are always willing to help if you need it and are good at problem solving. If you run into a financial situation they will work with you to do whatever they can to help you out. Great company and customer service.

4 years ago

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Megan Dacula, GA

I enjoy Capital One's online checking account so much. I use the app to check my balance and can also check my credit score whenever I wish to. I even get extra discounts and cashback at some stores because of my Capital One card.

4 years ago Edited January 17, 2022

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David Swenson Commerce City, CO

I love my Capital One credit cards. They have a pretty huge selection of cards with great bonus rewards. I especially loved my Savor card that gave a $400 sign up bonus (if spend enough in the first 3 months). And great kickback on all dining and entertainment after that.

4 years ago Edited January 5, 2022

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Bx Chick The Bronx, NY

Capital One gave me a platinum card when nobody else wanted to give me credit. They increased my credit line when it was appropriate and have always given fantastic customer service. I recommend them to all who are looking for a credit card company that is willing to take a chance.

4 years ago Edited January 5, 2022

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Paula Pili Provo, UT

I paid off all my credit cards an closed them all except this one. Capital one is a great card if you want to grow and improve your credit. In the call I was going to close this card I changed my mind while speaking with the agent

4 years ago

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Mandy Pesce Laurelton, NJ

Capital one cards are great to have as a starter card or even as a seasoned card holder. They review your account several times throughout the year and will give you credit line increases. Their app is extremely easy to use to manage your cards, check balances and make payments.

4 years ago

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Cam Hall Palmyra, VA

Capital One has great benefits cards for most regular folks - a card focused on food and grocery, an all purpose cash back card, a travel card, etc. The application process is SUPER easy, and their online card payment tool is even easier to use. I always felt like Cap One was incredibly transparent and not trying to obfuscate my spending or interest. I have 2 cards with Cap One, and may even get a 3rd.

4 years ago

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Craig Jurca Denton, TX

Capital One took a chance on me and I rebuilt my credit with their assistance. I was able to get a small line of credit to start, refinance a couple of cars, and get an improved credit rating over time. It pays to be responsible with your money. Capital One can help!

4 years ago Edited November 27, 2021

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roberto arcia Columbia, MO

My experience with Capital One has been amazing. They offer great cashback rewards, which is something I look for in credit cards. Additionally, they have great customer service cards, as I've hard to call about a claim before: they fixed my issue instantly!

4 years ago

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Vicki H. Poolesville, MD

We use our Capital One card for all our CAPS transactions, although we haven't been able to see the CAPS since Covid issues have prevented seeing games in person! We handle everything via email or online and have always gotten great support when we had questions or needed help.

5 years ago

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Lisa C Johnson Rockville, MD

When I first got a job it was hard for me to acquire credit. Capital one was the first to give me a credit card and the only one to give me a loan for a new car. I like the fact that they remind you of when your due date is. Capital One is the only credit card that I carry.

5 years ago Edited September 14, 2021

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AshMan17 Riverton, UT

We love, love, love capital one. Their point system was second to none (can use points for anything, and redemption is as simple as it gets) and then they stepped up the program and made it even better by allowing you to pay for purchases at Amazon with Cap One points. We have been long time members and have no regrets!

5 years ago

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Eric Wilkinson Herriman, UT

I carry the Capitol One Cabelas card. Capitol One has been a great company to work with. I always pay my payments on time but a few months ago I missed my payment deadline. I called Capitol One and they helped me get it paid and waived my late fee. I appreciate their customer service and taking care of me as a client.

6 years ago

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Natalie Drewery ,

I have a Capital One Venture Card and have absolutely loved my experience. We have had several potential fraud situations and I love how on top it this company is. Helps put me at ease and gives me such trust in the company and their customer service. Everyone I have talked to has been helpful, reassuring, and quick to act.

6 years ago

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Mary Jacksonville, FL

I love my Capital One card because I knew if I have an issue they will take care of me. Depending on your credit you can get a very good interest rate to start that beats those cards that.love to start you off at 26.7%, plus they have many options with no yearly fee.

6 years ago

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MattB American Fork, UT

I love my Capital One Cards. I have several different ones for different rewards. They are accepted everywhere, I can choose which type of card I want and I recently called about my annual fee and they were so friendly and helpful.

6 years ago

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Natalie Brown Boulder, CO

I have capital one for students and it's amazing! They are very forgiving in regards to fees and it's a great credit card for starting up a credit score. The cashback is an incentive to use the card too. The app for the credit card is also very nice and user friendly!

6 years ago

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Matthew Wadley San Diego, CA

I love our credit card with them! We get a ton of points on everything we purchase. A for customer service! So friendly and helpful. It's easy to use your points, no restrictions, no excuses and its actually fun to use them. The interest rate is low, we pay it off each week so we never pay interest. I have told a couple of friends to switch over to Capital One. Never wait for a long time when I can in, which is a huge deal for me. I love their commercials too

6 years ago

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Jasmin Ortega Tallahassee, FL

Capital One is a very trust bank to be apart of. I got my first credit card from capital one and i think it is great. It alerts me when I have to pay, it alerts me when I have made a purchase and is very easy going about increasing line credit and credit scores have never been easier to track.

6 years ago

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Danisalaz Corpus Christi, TX

By far one of the best banks ever! If you are looking to keep money in your bank for a long period, this bank pays an amazing interest! You are also able to link it to your various accounts and do lots of money transfers in between which makes life easier!

6 years ago