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Capital One

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6.1

Overall Score

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Jim Bullhead City, AZ

Had one of there credit cards and paid it off. They turned it in to collection and said I never paid it off. So I had to repay it. Now I can't get a credit card. Bad company

4 years ago

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Laura Mccall Yuba City, CA

It super easy to pay my monthly bill and the website is super easy to navigate thru

4 years ago

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Daione S Milbourne Orlando, FL

Very professional and always has a solution as long as you call with proper details

4 years ago

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seanth57 Columbus, GA

Best customer service, I love the cash back card, just easy money buying items you need.

5 years ago

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Tim Johnson Eureka, IL

My longest credit and not generous with credit limit increases been with over 5 years and only 1750 credit limit with excellent credit.

5 years ago

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Toni Purdy Bullhead City, AZ

Not please with Capital One. They suspend your card when you spend a lot assuming it is a fraud. embarrassing to say the least.

5 years ago

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Jim Fannon

rebuilt my credit using this card. Started with a very low limit and now it has grown to more than I will ever use.

6 years ago

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Carole Mackie

Good rewards and good service. Your rewards are easy to use and can now be used on Amazon.

6 years ago

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John Gender

Excellent rewards program that actually works. Ousttanding service when I need to call them.

6 years ago

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Ken Plasky

They have always worked with me with any issues I have had. Awesome customer service

6 years ago

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J.D.Terry

Great customer service. Takes chances with customers with less than perfect credit.

6 years ago

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Terry Kistner

Capital One is a awesome card they have give me increases customer service is great

6 years ago

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Don Chambers

Pro-active credit reporting, nice rebate, no international exchange fees, 2 factor authentication

6 years ago

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Rita Gearhart

Hated them. We tried to cancel the ADT because the monthly fees were ridiculous. They. I tuned to add on interest and fees even after we paid the payoff amount they gave us. It took months to get away from that mess.

6 years ago

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Puddn Pie

It was a good company until I could not remember my password. Then I was treated ike a criminal had to send my drivers license and still I coul dnot access my account. I finaly went to a branch and c;losed my accounts.

6 years ago

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Kristi LAXTON

Love them. Great customer service and they work with me on lowering my interest rate.e.

6 years ago

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Matthew Hall Moselle, MS

Absolutely amazing. Have a great credit score and wonderful services provided by capital one!!!

6 years ago

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Chris Patton

They are ignorant. I have an 825 plus credit score. The only money I owe is on one mortgage. They turned me down for a credit card. I wrote them and they acted like drones.

7 years ago

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jennifer miller

They have been very helpful in all ways that's why I try my best to keep it up to date and paid off

8 years ago

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Rose Taylor

They are very professional and they keep a very close eye on transactions and alert you immediatly

8 years ago

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Philip Bagwell

Great all around service; cash back for every purchase; credit score grew while using Capital One

8 years ago

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Larry Sassorossi Highland Park, IL

Got all my questions answered and done so in a very courteous and professional manner.

8 years ago

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Lee Roy Russell Fort Worth, TX

popular & easy to access website..never had any trouble with this company before

8 years ago

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KentKopke Boise, ID

always there when I need them and have readly increase my credir lines when needed.

8 years ago

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Kari Contreras Ecorse, MI

Great service, love the cash back, however dislike the high interest rate even though I have fairly good credit.

8 years ago

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Gloria Miami, FL

I have never had a problem with them , I have called them to ask for different payment date and they accommodated me

8 years ago

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Laura Clarksboro, NJ

Great customer service. Gave me a chance to rebuild my credit when no one else would.

8 years ago

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Warrec Verona, PA'

Their interest rate is sky high and if you're a minute late on payment they harass you nonstop. Also, they sell your information to marketing companies.

8 years ago

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Terri Bey Lexington, KY'

Great company. They are very helpful with questions. They have a great app, as well.

8 years ago

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EvaM Houston, TX

Excellent customer service when needed was given a credit increase without asking

8 years ago

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T M Studio City, CA

Clear statements, great customer service, website options, great rewards, concert sponsoring

8 years ago

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Tania Ochoa Palmdale, CA

Easy to obtain a credit line and if you pay in a timely matter and more then the minimum your credit limit will grow

8 years ago

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Neil Laumeyer Dundee, NY

Proactive and great service and they always provide timely notices and keeps our privacy

8 years ago

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David Orem, UT

It's easy to pay on time, the cashback is pretty decent, and I'm all for zero fees.

8 years ago

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Cindy Harlan Manteca, CA

They gave me a chance and all I had to do was honor my end and they kept theirs.

9 years ago

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Karelia Smyrna, GA

It's good but fees are too high. Monthly finance charges are very high. Customer service and app/website are good.

9 years ago

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Aubrey Rentschler Salt Lake City, UT

We've had a Capitol One card for some time now. We appreciate their no annual fee and their sky miles rewards program.

9 years ago

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Brittany Hicks Pensacola, FL

Their great with payment extension but getting help it's like going through hoops at time. But they secure your account well.

4 years ago

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James Tuttle Phoenix, AZ

I have had Capital one for years. They gave me a chance to start my credit when most card providers would not.

4 years ago

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Sheryl S. Toronto, ON

I used to love our Captial One World Elite Aspire Travel card. However, the rewards program has changed in the past few years and is no longer the great card it was.

4 years ago

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Chris Panko Columbus, OH

Very good card and good customer service. I have never had a problem with this card in the years that I have had it

4 years ago

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North Florida Wildliife Center Havana, FL

This was my first ever credit card and I still have it 7 years later. Online app makes everything very easy!

4 years ago

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Erica Reynolds

Capital One was my very first credit card. They helped me open a credit line with little to no credit history.

4 years ago

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Carri Brents Bryant, AR

Download the app! Makes keeping up with your bills so much easier, and you can always see your balance.

4 years ago

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Vicky Smith Sanford, FL

I have a checking account, savings account and credit card with Capital One. Their services are just fine.

4 years ago

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Dave McMullin Salt Lake City, UT

Always checking in on potential fraud transactions with my credit card, great communication and friendly service

4 years ago

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J B Sandy, UT

I know what's in my wallet, and I know I can depend on them for quality customer service and fraud protection.

4 years ago Edited January 21, 2022

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Cassie Banuelos St. Petersburg, FL

This was my first credit card. It was accepted everywhere and when I had an issue the customer service was fast and great!

4 years ago

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Rick Froid Park Ridge, IL

Very nice company. Love the online contact I get. Also on my phone. Very secure and they really monitor your purchases.

4 years ago

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tommy melvin Richmond, VA

I used it for a balance transfer. Easy process, online banking was useful. Quick process with no headache.

4 years ago