Name: Crutchfield
Rating: 4.9

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kenneth hamblin Catawba, VA

I'm very pleased with the ease of ordering from your website. The price was less than anyone else. My item came in very quickly and in excellent condition. I will definitely use crutchfield again.

8 years ago

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Angel Cruz

Really happy with this company. They take care of everything for you. Fast shipping, good prices and excelent customers services. You people are the best!! Keep it up and thank you Crutchfield. ;-)

8 years ago

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Debi Woodstock, IL

Ordered new stereo & speakers for eclipse, they were a great help when I called, all done stereo sounds great.,got there harness for the car,and did it myself. Thank you guys. Great price too

8 years ago

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Jimmy Whitson O'Fallon, IL

My order was handled expeditiously and I received the well packaged merchandise in the stated Crutchfield delivery goal. The new speakers for my 1994 Ford Explorer sound great,

8 years ago

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Eric Stender North Port, FL

This is the third stereo I ordered through Crutchfields over the years. As always they make it simple to shop by vehicle type. Great products and awesome staff are there to assist along the way.

8 years ago

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Terry Claypool Owensboro, KY

I has no idea what I needed to order and my representative put a package together and it was perfect. No guessing if I had everything. I'll definitely use your company again.

8 years ago

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Ray Brittingham Newark, DE

The website was easy to compare stereos and pick the right one for our vehicle. Bought the prewired harness so it was easy pug and play. The installation instructions were right on. Very fast delivery too.

8 years ago

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Jon Chardon, OH

2014 Camaro front speaker wiring connector is for a ford and you must make modifications to get it to fit the factory gm plug properly. Wish this was actually written somewhere so I could have at least known as I was trying to install. Far be it that Camaro wiring adapters be made for Camaros instead of shadetree fixed from a ford wiring plug adapter. Other than that the focul speakers are awesome and an update even to Boston speakers.

8 years ago

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Bill Watts Hillsboro, OR

Crutchfield eliminated the need for me to go find a brick and mortar car audio place. The ready harness service significantly simplified the install and I was done in no time. And the head unit sounds amazing. Quick delivery

8 years ago

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Paul Peterson Santa Maria, CA

Satisfaction, as usual !! I am pleased with the experience. Crutchfield shines again!! Every aspect of the process was seamless. Thanks to the Crutchfield team for an outstanding experience.

8 years ago

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Barbara J Petersen Mars Hill, NC

Extremely helpful on-line chat helped me narrow down what I was looking for. When I did order, everything arrived promptly and in excellent condition. Plus, the prices were the best I found in my comparisons.

8 years ago

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James Ashwell Vinton, VA

I placed my order at 3:00 pm and my order arrived at my door step the very next day w/out special shipping charges! kudos to all your staff that made it possible. I will surely recommend Crutchfield to anyone.

8 years ago

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Harry New City, NY

Ordering was very easy. Price was outstanding. People were very helpful in placing the order. I trust when I have questions the service will be second to none. Order was delivered as promised.

8 years ago

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David Young Orange, TX

I’ve always been able to find quality products at affordable prices at Crutchfield. Also, I’ve always found the customer service and support to be the best in the industry. Always helpful and professional.

8 years ago

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russ liddle Newburyport, MA

ordered crux RVCVW-73, came with a hand drawn, not very clear wiring diagram. needed to call for assistance (which was very helpful) found out I needed two additional wires, I had to provide and install not clearly noted, the instructions and the diagram could have been more informative. In the end the product worked as advertised

8 years ago

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Robert E. Millick Windsor, CA

The catalog information is complete. Having both front and back panel photos of equipment like receivers, amplifiers, and tuners is so helpful when making purchasing decisions.

8 years ago

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George Knox Clover, SC

My second purchase from Crutchfield and both were very easy, professional, and quick delivery. I am impressed with all aspects of the purchasing experience and will continue to use Crutchfield for future purchases.

8 years ago

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Gordon Sato The Colony, TX

Easy ordering, almost quick delivery. I ordered dual SB 3000 subs. One was delivered on the scheduled time. The other had a UPS “sortation” issues????? Supposed to be delivered today.

4 years ago

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Gary Hefler Marion, IL

The professional that helped me pick out the right speakers for my home audio was great. The shipping was fast. And technical support was spot on. Thanks Guys

4 years ago

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Dean Columbus, OH

I was a life long Crutchfield Customer until 2022. I placed an order for speaker stands after an advisor recommended them on January 6th after about 6 Weeks i contact Crutchfield and was told by Susan that my order was cancelled on the backend with no explanation why. For my inconvenience they would give me a 50 dollar gift card. Come Sunday Feb 20th i received an email stating my gift card was canceled and that “Donna” spoke to me which no one did it was a weekend. Spoke to Seth on Monday he states that it was cancelled and that they would only process on more order from me because of too many chargebacks mine you i’ve never disputed speakers etc. Overall disgusted with the accusations and lack of customer support in addition to making it seem as if i did something wrong for their lack of care. They cancelled my order without warning or communicate. I’ll never do business with them again

4 years ago

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Bob from Sarasota Sarasota, FL

Crutchfield is always at the top of my list because their service is outstanding. Excellent selection of products and quick delivery with quality packaging & handling.

4 years ago

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AJ Robinson Mandeville, LA

I worked with Mulligan to ensure that I was ordering the correct parts for my project. He was extremely knowledgeable and friendly, and his advice was extremely helpful.

4 years ago

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Thomas Carrington Houston, TX

Excellent selection and superior customer service. I've been a customer since ordering my first car stereo in 1974, and have never been disappointed.

4 years ago

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Rene Suarez Cape Coral, FL

I never purchase scratch & dent items because of fear something will not be right. I decided to take a chance this once because I saw the video Crutchfield has online where they take you through the alleged certification process Crutchfield does where technicians supposedly put returned products to the test to make sure they work before reselling them. Well, someone was asleep at their job on "returned subwoofer day" because the JL Audio self-powered subwoofer system (2-8" subs) I purchased for Christmas for my son does not work. One of the two speakers is a complete dud and the one that does work barely produces any sound.

4 years ago

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George Woodley Frederickstadt, C

The best and leave the rest! I have always enjoyed shopping with them the products and service are top of the line you can never go wrong with them.

4 years ago

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craig faulkner Nashville, TN

When I am in the market to upgrade radios in any of my vehicles I always go to Crutchfield. They have a great selection, Detailed info and great specials.

4 years ago

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Paul Fisette Allen, TX

Looking up products and ordering we’re easy. I did not receive one small item, left a message with my salesman and never received a call back. He might be on vacation so I won’t fret it…yet.

4 years ago

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Rudy R Fort Myers, FL

I've been buying from Cruthfield since Jan. 2014 and they are great always, speedy delivery and most importantly zero damage to product. Thxs again Cruthfield

5 years ago

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Doug Winland Zanesville, OH

Yamaha AV unit working well for surround sound still exploring all the features. FM reception better than the 12 year old Onkyo unit that recently failed.

5 years ago Edited September 14, 2021

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lindhorst_3@hotmail.com Thompsonville, IL

Amazing company and great product. Fast service product came in in perfect shape. Will definitely tell my friends about it. Thanks for the great service

5 years ago Edited September 14, 2021

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Gary Wneck Severn, MD

Great experience! Delivery of my new receiver by the next day! Very pleased with the new component so far and looking forward to a long time of enjoyment.

5 years ago

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Bean Parker Catonsville, MD

Excellent selection in many categories. Very fair pricing. Excellent customer service before and after the purchase. Too few companies operate this way anymore!!

5 years ago

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Donny Pasquinelli Canonsburg, PA

When I purchased the replacement speakers for my truck, Crutchfield made it seem like the new speakers would fit just like the existing speakers. That couldn’t have been further from the truth. I couldn’t believe how much cutting I had to do to get everything to fit. Good thing I had a Dremel. The process probably took double the time it should have.

5 years ago

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Robert Graser Lynnwood, WA

Fast shipping to West Coast and great selection of gear. Great resources to research and choose gear that is right for you with top notch support if needed.

5 years ago

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Anthony Schiro DeLand, FL

I have purchased from Crutchfield for over 30 years. One of my favorite companies to get things from. Always the best service for great products! Thanks

5 years ago

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Dennis Scelza Avondale, AZ

I purchased 4 of the Definitive Technology surround series speakers. Delivery was fast and although I purchased the discounted outlet the speakers were in perfect condition.

5 years ago

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Aj Martin ,

My purchase included everything I needed for my audio installation, with great instructions. I will definitely be purchasing my future audio equipment from crutchfield.

5 years ago

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Canuck Mike St. Petersburg, FL

Risk free purchase guarantee, easy ordering or return. Lifetime tech support for purchased items with local US based technicians. All in all a great experience.

5 years ago

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Elliott Harvey Houston, TX

Online configuration system is accurate, along with helpful videos. Product arrived on time and in secure packaging. Everything installed to plan. Zero complaints.

5 years ago

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junior damato Middleboro, MA

from the first phone call for information the experance was amazing. the information from the sales person was great. the installation team a man named Carl was also amazing

6 years ago

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Frank Adams Bristol, PA

Fast 2 days delivery. Item was refurbished but I believe it to be new. I am extremely happy with my purchase. Dollar for dollars this was a good deal.

6 years ago

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James Price Murfreesboro, TN

Website is Great! The radio works perfectly. I went ahead and got the harness wiring, it worked perfectly as well. They were FAST in shipping. NO problems at all!

6 years ago

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TY10Z1 Honolulu, HI

Crutchfield is simply the BEST. Selection, knowledge, courtesy, professional, awesome packaging and shipping are just a few reasons why Crutchfield is the BEST.

6 years ago

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juniver roque Newark, NJ

Its easy to purchase and while searching for the item they will guide you on what you accessories you will need and step by step manual. You will not get lost.

6 years ago

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D. Bennett Simi Valley, CA

Great website with really good product information. Many products to chose from. Easy over the internet ordering with fast 2 day UPS delivery out here to the West Coast.

6 years ago

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Brian Capell Union City, CA

Knowledgeable people regarding your personal purchasing needs are in short supply these days. They all went to work at Crutchfield. Always a pleasure

6 years ago

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Brian Inloes Topeka, KS

I have always had a good experience with Crutchfield. Their installation guides are always easy to understand and very helpful. Keep up the good work guys!

6 years ago

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Josh Long Medical Lake, WA

Bryan helped me out and he was phenomenal! He got me a good deal and didn’t try and up sell me. I got all the parts needed also! Great customer service!

6 years ago

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Juan Union City, CA

I got exactly what I wanted. Crutchfield has very fast service. Thank You, Crutchfield. Everything is new and in Very Good conditions no shipping damage whatsoever.

6 years ago

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Robert Leichtenberg Sahuarita, AZ

Hadn’t bought a new audio unit in 18 years. My friend suggested Crutchfield and I’m glad he did! Very impressed with the selection, service and prices 👍

6 years ago