Name: Crutchfield
Rating: 4.9

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john almonte Wayne, NJ

Crutch field is my go to place for all my car audio upgrades. The prices are fair and the customer support/tech support are 2nd to none. Called up when I needed help installing my amp and they made the process so easy.

4 years ago

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profchuggy Kansas City, KS

I received my order quickly and it was packaged very nicely. All items were in a new condition and ready to be installed or hooked up. I also like all the online installation guides and help.

4 years ago

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Jeff Koeneman Florissant, MO

Crutchfield has been my go to for electronics since I was a teenager. They have always had the best quality and selection, not to mention all the great info they provide. Keep up the great work

4 years ago

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Don Atzman Jr Battle Creek, MI

I've bought an $800 media center for my '57 Chevy this Christmas and a few accesories for it one of them were flawed. They made it right without hesitating! They are the best and I will recommend them any day.

4 years ago

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bill purves Frederick, MD

From purchase to install Crutchfield made it painless. Having them make the custom harness made installing the radio with the maestro hassle free. One stop shop with Crutchfield.

4 years ago

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Jose Rolon

I’ve been a customer for many years and there’s a lot of options out there, but no one beat the knowledge and customer service you guys have!! Always been a fan of Crutchfield!

4 years ago

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Jenny Hubbard New Albany, IN

When ordering the website let me know what else I would need for installation plus sent installation instructions. Shipping was very fast. Would highly recommend shopping here.

4 years ago Edited December 9, 2021

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Sunshine Blueskies Baltimore, MD

Crutchfield had exacted what I wanted. They took great effort to authenticate my order. My items were shipped in one box and delivered at the scheduled date, which was well before my orders from OTHER vendors. Great job!

4 years ago Edited December 7, 2021

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Timothy Hannigan Lakewood, OH

Crutchfield occasionally receives items damaged in freight and offers discounts with full warranty. I trust their ability to know if an item is salable or not. This makes for a great relationship with them.

4 years ago

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Carlos Tehachapi, CA

They have a lot of products to choose from. Aswell as all the installation accessories needed and free vehicle specific installation instructions. Fast shipping and great customer service

4 years ago Edited December 1, 2021

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Rob Pottstown, PA

I’ve bought stuff over the years from crutchfield and they always help you out! Like options to make installs easy with all the things you might need. Oh and shipping is fast .

4 years ago

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Ricardo Cruz Stafford, VA

I bought a 3:1 polk audio system with a Yamaha receiver for my game room and sounds amazing!! Thanks Crutchfield! Oh, I also get the JBL party box speaker with 2 bluetooth mic. Uffff!! What a party!! I love it!!!!!!

4 years ago

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Ty Jones Baton Rouge, LA

Ordered several items from you guys and everything comes fast and you guys go beyond to make sure the orders are right and have the info for installing plus a few freebies. So far great customer service also

4 years ago

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Jayson Adamsen Phoenix, AZ

Not quite what I was looking for. Reached out to customer support looking for a Plug and play option if one exists. Was told the product I ordered would do that. What I was sent will require wiring up with splices and sorting out loose ends which is what I am trying to clean up. I will make this work but it is going to take more time than I have right now. Was not looking for the cheap option. I was looking for the best option. I was willing to pay a little more as I value a product that saves my valuable free time to work on this project. I will continue to look to Crutchfield as a resource but not so much for sales support when selecting a product.

5 years ago

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Angela Lequia Centralia, IL

Always happy with Crutchfield purchases. I have complete trust that the items they sell are of the highest quality and I always receive what I order very quickly. Never have had a problem and always happy with my purchase!!!

5 years ago

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Tim johnson Phillipsburg, NJ

Very good experience. Agent was knowledgeable and helpful. Radio is installed and works great! Instructions were also excellent. I don’t think you can get better service any where else!

5 years ago

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Cliff Good Chicago, IL

I like the fact that you are able to get top quality products, with payment options along with friendly and helpful advice. Not to mention the lifetime technical support, as well as a generous 60 day return.

5 years ago

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Toni Montuori

Fantastic electronics store. The selection is awesome and they feature tip top brands. I have ordered hundreds of dollars of stereo equipment from them and have never been disappointed.

5 years ago

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Mike Akikie Cambridge, MA

As usual my experience was excellent. I got a great product at a great price and the speakers that I ordered came with everything I needed to connect them to my vehicle included in the price

5 years ago

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Bob Hicks Sistersville, WV

Same quality of service since I first used them in the early 80's. Great source material and the product identification has never went wrong. Their wiring service is well worth the money Dan F. did quality work. Thanks.

5 years ago Edited September 14, 2021

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Ralph Gordon Vallejo, CA

Crutchfield has impressed me with a level of support that I rarely see online. The web site was a pleasure to use and the purchase experience very satisfying. Thanks to everyone who helped me.

5 years ago

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Jeff Brandt Winchester, KY

I looked all over the internet for the Bose 301 speakers, even the Bose on-line store and could not find them. Thank goodness for Crutchfield. They arrived on schedule and on time. And they sound great.

5 years ago

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Kym T Las Vegas, NV

After being sold the wrong parts by another retailer, we ordered the connection kit from Crutchfield. It had everything needed for a smooth transition with the new stereo, and detailed instructions. Thank you!!!!

5 years ago

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Gwen Hurd Smyrna, GA

Shopping experience was great! The transaction was smooth. This was not my first purchase at Crutchfield. I have made many purchases in the past. Crutchfield is a long time very trusted expert in Stereo Electronics.

5 years ago

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Charles Fahr Soldiers Grove, WI

I've heard about this company for years and remember there catalogue. I was hesitant about a purchase this this size being shipped. Well they arrived in two days and were perfect , no scratches or dents. I was very pleased. I'm patiently still waiting for my amp witch is not in stock.

5 years ago

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John Pesco Aiken, SC

Bought a couple of Polk Audio Speakers. Quality product at great price. Crutchfield provides very detailed information about numerous products relative to specs of equipment etc. Extremely useful information and reviews.

5 years ago

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Dan Klamath Falls, OR

We purchased speakers for a home media room. Crutchfield prices are attractive and service is superb. The order was for Christmas and Crutchfield got the speakers here in two days so we could place them under the tree.

5 years ago

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Mark Mehr Saint Cloud, MN

I ordered product at about noon on Dec 22rd and it arrived on the 24th. I was super happy that it did as it was my only present to unwrap in front of my kids Xmas morning. Thank you very much.

5 years ago

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texvegas Miami, FL

Product ordered just before Thanksgiving and received on Saturday. Very pleased with ease and simplicity of ordering online. Packaged very well. Will continue to order from Crutchfield when needed. Thanks guys!

5 years ago

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Michael Lee Doss Saint Augustine, FL

The Polk speakers were great, and the installation instructions were simple and concise. Removed and replaced the front speakers in my '99 TJ in less than 30 minutes. Sounds great. Thanks for the help.

5 years ago

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Kyle Campise Kearney, NE

Very easy to order, and they provide the tools to easily find the pieces that will fit your individual needs. Quick, nicely packed shipping also. Also the instructions emailed and included in the shipment was amazing.

5 years ago

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Reece Colorado Springs, CO

Crutchfield’s website is extremely helpful with the layout, viewing, and product information. Highly recommend researching all of your wanted purchases through Crutchfield. One of a kind customer service!

6 years ago

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Bruce C Hirte ,

Online contact info is helpful as are your service reps. Great variety; when in the market for electronics only think of Crutchfield. Don't buy much but have been a customer for possibly 20 years for cameras and audio.

6 years ago

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Melanie Fechner Charlottesville, VA

Fantastic customer service! Wasn’t exactly sure what I needed and rep helped me decide on the perfect product! Can’t say enough good things about the experience. Thanks so much to Diane!

6 years ago

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phil orapello Beloit, WI

Top notch products ,customer service and overall experience !!! Would like to see more interactive items on the website to help navigate thru which products are correct for what you are looking for.

6 years ago

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Michael Briscoe California, MD

Free one day shipping on a product I had been looking for that was on back order everywhere else. Got it just in time for my wife’s birthday celebration. Always a great experience ordering from these guys! Thanks

6 years ago

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Dj Mcbride Alexander, AR

Speaker was great quality but it did not fit exactly as specified. I had to modify the factory box to get it to fit. I will also have to add a spacer to make sure that it fits correctly. The factory speaker was a 2 ohm but the speaker has dual voice coils so I had to bridge to make it 4 ohm so it would work.

6 years ago

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Harsh roki Chandler, AZ

The Customer support is extremely helpful. I needed some additional details to boost my computer's power and they have been very keen to help and advice me on some products. Thanks!

6 years ago

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Arthur Johnson Anaheim, CA

Crutchfield has one of the best costumer service personnel groups i have ever delt with.. They are very easy to talk to and very helpful and they are very quick at getting your gear to you also

6 years ago

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Jen Lopez Toms River, NJ

Easy to identify what would work with my vehicle. Easy to track my shipment. I had this stereo installed by professionals. Everything was correct at inspection. Would definitely recommend.

6 years ago

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A.C.'s Hobbies Dallas, TX

Alpine CDE-172BT Ordered through Crutchfield and couldn't be happier. They give install instructions plus you can opt in for the complimentary dash kit and wiring harness specific to your vehicle. It's too easy.

6 years ago

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steven drier Spring, TX

I ordered a receiver on Wednesday and had it on Friday. I needed a subwoofer, ordered on Thursday and had it Monday. During times of COVID 19 this service is great. Everything was as promised.

6 years ago

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John C. G. Cincinnati, OH

With the wiring harness included, this was the easiest stereo install Ive ever done. Documentation was all there, all on paper, all correct for the parts and application (mine - a 1995 Cabrio). Very happy with the sale.

6 years ago

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Joe f Woburn, MA

Crutchfield techs really know there stuff! Not only did they answer my unconventional question about using car audio for a backyard sound system, they also recommended equipment that would work better for my application.

6 years ago

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Suprasubietom Lyons, IL

Great company, quick shipping, and even came with personalized instructions for installing what I purchased that were professionally tailored to my vehicle! I am blown away and will always purchase from them moving forward.

6 years ago

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Jay Srader Anchorage, AK

Been outfitting car audio for over 20 years, Crutchfield has never let me down, the vehicle fit tool saves so much time and they always include the stock adapters and well written instructions. Jay Srader

6 years ago

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Jackson Barousse Kenner, LA

Crutchfield is an excellently designed website, and it makes it extremely easy for anyone to find audio gear for their home or car. I would definitely recommend them to anyone looking for new speakers or headphones.

6 years ago

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Anthony Shirley Columbus, IN

Outstanding service and super fast shipping. Had the items i was needing and arrived in 2 days. I know I can call for any help at anytime for the life of the product, worry free is a good feeling!

6 years ago

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Debbie Rochester, NY

Easy Fast and user friendly Website. I haven't had to actually speak with anyone about this order. But I'm sure they will be there if I need it. Will definitely order from them again.

6 years ago

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Rob W Woodbridge, VA

I have been a Crutchfield customer since the days of mailorder catalogs. The quality of products and service have never let me down. As long as I am purchasing home and auto electronics Crutchfield will be my first stop.

6 years ago