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5.4

Overall Score

Author: Kalicia Bateman

LAST UPDATED: January 26th, 2022

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Star Rating

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4.3

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140 Reviews

Review Breakdown

5 grade

49%

4 grade

34%

3 grade

11%

2 grade

3%

1 grade

3%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Review Source

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ave Pleasant Grove, UT

Ordering from Ross online can be a little tricky. Their clothing isn't as good as it used to be, so what may look good online isn't as great when you get it in the mail. I always used to frequent Ross but now every time I visit, they never have very good quality clothes. The website is a little confusing and their customer service was very rude and inconsiderate. I will probably never shop here again.

7 years ago

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Sierra Nixon Fort Lauderdale, FL

While I like to shop at Ross in the physical store. I am not at all a fan of the online platform. It does not show what the store offers and there is not an option to order clothes.

6 years ago

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Rebecca Managua, MN

I do not like shopping at Ross. Their clothes are very picked through and I can never find anything.

6 years ago

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Isabel Managua, MN

Ross has a terrible clothing selection. Everything is picked through and the leftovers.

6 years ago