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4.7

Overall Score

Author: Kalicia Bateman

LAST UPDATED: April 5th, 2020

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Star Rating

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4.0

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30 Reviews

Review Breakdown

5 grade

33%

4 grade

37%

3 grade

27%

2 grade

0%

1 grade

3%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Jocelyn Billington Largo, FL

I'll get to the point. Overstock return policy is horrible in comparison to other large companies' return policies. I say this because their return policy is very limited... very unfair... very impractical. You can read the return policy before you make a purchase and then you have to make a decision as to whether you want to go through your purchase or not...because you have to weigh out whether dealing with their restrictions is worth the trouble or not when you can go to another store and return an item just as easily as you bought it... which would be a fair ...reciprocating exchange. I bought two purses. didn't use them. had to return them because they looked different than they did on the website and as described.one was described as a purse but it felt and looked more like a briefcase because it was so bulky and heavy feeling. I sent it back and got a refund for half the price I paid for it practically. That's because I had to pay for the shipping and handling. so I'm the one who lost money. they're they're going to be able to resell that purse as brand new to somebody else and get their full amount for it. My purchases here at overstock are going to be very limited taking into consideration their return policy. I will buy things that I know I will not want to return... Like hair bands or something.

7 years ago

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Mike Ika West Valley City, UT

When Overstock.com first came out, it was great because prices were SUPER cheap. I used to be able to find great products at great prices. As more and more people have started to use Overstock.com, prices have gone up. They still have great items, but the super cheap prices are long gone. Clothing is no different. The prices on clothes have gotten more expensive on Overstock.com as more and more people buy their clothing from here as well.

6 years ago

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Kristiane R Durfey Pleasant Grove, UT

Sometimes I am happy with clothes I find on Overstock and other times I am disappointed. It's kind of a "hit and miss" thing. When I am able to find something I like, it's great, which is what brings me back, but the other times I just leave frustrated. Advertised as a lower cost for quality clothing but that's not always the case. Not as much of a discount as I would hope for.

7 years ago

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MattB Salt Lake City, UT

I often browse Overstock.com website for items I need or am interested in. They do sell almost everything. However, they often don't have the size I need and their prices seem to be higher than I've been able to find elsewhere.

6 years ago

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Tony Riverton, UT

Use to shop Overstock more frequently, but seems they don't really have as many interesting items as they once did. Have found a couple great deals on items I was looking for though.

6 years ago

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Ron Durfey Pleasant Grove, UT

Ordered bedding from Overstock and it was great. It arrived on time and the bedspread is better than we thought it would be. Price is fair and product is great. Happy with their service.

7 years ago

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Lori Fletcher Saratoga Springs, UT

One thing that bothers me about Overstock is their ridiculous coupons. They should just round them up to 20%! Shipping is great though! Reliable company.

6 years ago

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Dylan Findlay South Jordan, UT

You can find some cool stuff on this website but it really seems like they’re not much cheaper than retail prices

8 years ago