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Old Navy

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6.1

Overall Score

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Natalie Prestwich Taylorsville, UT

Old Navy is very affordable, but most of the time you get what you pay for. I’ve noticed a lot of our clothes from here shrink the more you wash them. However, I love buying kids clothes from here because kids don’t stay in the same size very long. I also love getting our flip-flops from here and other shoes for my baby and toddler. They are very worth it.

7 years ago

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Beth Farmer Pleasant Grove, UT

I do most of my kids clothes shopping on OldNavy.com. They normally have really great sales every so often and if you put in a big order it's free shipping. They make returns easy by letting you return to any local Old Navy. Their clothes are normally decent quality. Once you're out of the baby and toddler section the cuteness of the clothes goes WAY down. So once my kids are out of toddler sizes I start shopping somewhere else. I would give Old Navy five stars if they always offered free shipping. That should just be standard in todays world.

7 years ago

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Christine Farmer Littleton, CO

My experience ordering online from Old Navy has been positive. The prices are sometimes better online than in the store and there are often shipping deals. I am comfortable knowing I can return items that don't work to the store. I have never had any problems with this.

7 years ago

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Nicole Orem, UT

I love old navy and buying from them makes returns easy. If you purchase online and decide you don’t want it you can take it to your closest store or mail it back. Their return policy gives you 45 days instead of 30 for slackers like me. I love the prices and always am happy with their style choices.

7 years ago

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rcurtis Pleasant Grove, UT

I love shopping at old navy! All of their clothes are super cute, comfortable and flattering. I love how they get new styles a lot and how the prices are good. It's also nice because things go on sale all of the time and you can always find something you like. It's great for the kids as well as my husband and I just love their swimsuits!

7 years ago

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Ashley Pleasant Grove, UT

I love shopping online for my Old Navy purchases. Almost always they have free in store pick up. It is so convenient and saves me a lot of time. I also receive the discounts through emails and sometimes they don't offer those in the store.

7 years ago

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Alexandra Chavez-Earls Chandler, AZ

Old navy had the perfect type of dresses I needed for my humanitarian trip and on the website it gives you an option for tall so I knew they would be the right length!! Great quality products and they always have sales which is the best

7 years ago

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Joanna Hester Gilbert, AZ

My daughters needed some new summer dresses to wear to church. Since I have three girls, I wanted a website that I could get nice dresses for a low price. Amazingly, all three girls found dresses that they put in the shopping cart that they liked. I loved just going through their choices and then choosing which ones to buy. So fast and easy!

8 years ago

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Anna Hanson Buena Vista, VA

I haven’t been there much but when I do go it is very nice. I have overalls that I got from there a while ago and they are still in really good shape.

4 years ago

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enelson3903 Bowie, MD

Old Navy is a store. I purchase several kids' item's and love the customer service. The prices are reasonable, and they are always willing to take items back if there is a problem.

4 years ago

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Chad Edgar Wentzville, MO

Yes Old Navy I love all Old Navy close I love the brand word everyday the wonderful store nice clean always something nice to look at thank you for having us store

4 years ago

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Anoushka Ahuja Orlando, FL

Loved the outerwear and the jeans at Old Navy but there reward program sucks as you have to buy a certain amount to even use get rewards unlike Kohls, wish they changed that

4 years ago

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Abigail Land Tallahassee, FL

Old Navy has quality clothes for a great price. They are size inclusive and even have mannequins with realistic body types. Their clothes are stylish without a hefty price.

4 years ago

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sunday toler Matthews, NC

They have good reasonable pricing. Good selection of items for all. T-shirts and everything is of good quality. I personally do not care for there brand of jeans. I don’t like how they fit. But everything else is nice. I got a couple of thermal shirts that are awesome and very soft at a very inexpensive price. I would recommend this store.

5 years ago

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Yael Lynchburg, VA

I love Old Navy! They have apparel for any occasion and for the best prices on the market. Old Navy is my go to for back to school or a quick outfit for going out.

5 years ago

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LeAnn Baytown, TX

I love shipping the Old Navy website. They have a great selection of “tall” jeans to choose from. I love finding great deals on items that are not even in the store.

5 years ago

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Jodianna Maitland, FL

I lover how great quality their clothes are! I still have a shirt I purchased over 5 years ago that has not faded or changed shape no matter how many times I have washed it!

5 years ago

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R. Florez North Highlands, CA

We love Old Navy! We shop there often. I just wish we could use the super cash sooner and not tiered amounts. They should mirror Kohl's cash, it works way better.

5 years ago

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ang Milwaukee, WI

Great quality clothes especially for kids. I know when I buy it it will last despite my kids being hard on their clothes. They always have cute clothes for boys and girls!

5 years ago

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Isaac Garrett Orlando, FL

Old Navy is a great option when looking for nice clothes on a budget. They also have a nice website you can use to check if particular items are in stock and you can order them for pick up also.

5 years ago

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Amy Billings Smithfield, UT

I love Old Navy for their fashionable styles at a reasonable price. It is especially great for growing kids who will only wear their clothes for one season. My only complaint is shrinking of the fabric after multiple washes.

5 years ago

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Brooklyn Bishop Smithfield, UT

Some of the clothes have gone out of style. But they have great content when we get there. They are mostly in style it is also clean since corona our family has been careful and old navy has been dependable.

5 years ago

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Wendy Park City, UT

Old Navy is the my go to place to buy clothes. I love their pants, the fit and the style is always right on point. Not to mention the price is affordable.

5 years ago

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Pekeiydra Williams Tallahassee, FL

The employees at Old Navy were very helpful and kind. The store itself was very clean and followed CDC guidelines for COVID, I appreciated this because I was able to be safe while shopping.

5 years ago

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Ray Reyes Fuquay-Varina, NC

this is the store I always buy my Jeans and at a great price and when they have discount is much better, more discount great value. MY FAVORITE STORE

6 years ago

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Christina Black Antelope, CA

I love shopping at Old Navy because they provide plus size clothing for bigger people. The price is reasonable, plus I love looking at their clearance rack too!

6 years ago

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Jeremy Lucas Eagle Mountain, UT

Tough to beat Old Navy...you get stylish clothes for a fair price. They also have frequent sales where you can find some real gems for a cheap price!!

6 years ago

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Sarah Mercival Tallahassee, FL

Old Navy is a family-friendly store, you can find any and everything needed from your infant to even your grandma. They have the best jeans! they are durable and long-lasting and they always have sales.

6 years ago

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Gabriela Cintron Tallahassee, FL

I bought a sweater from Old navy that I really liked and it lasted for forever so I would say the clothes are good quality. I wish they had more colors and variety of styles. it leans towards very plain.

6 years ago

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Emily Tallahassee, FL

Almost always has sales, a great place to find clothing basics like tees and good quality jeans. Sometimes can be overpriced, but coupons are usually there to save the day.

6 years ago

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Ioana Asiata Herriman, UT

old navy has such cute dresses all the time. Especially in the summer time, old navy has great quality shorts for everyone. The staff is always so kind.

6 years ago

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London Larson Riverton, UT

i love the swimsuits! the clothes are good quality but not up to date with trends. the clothes are also built for what seems like bigger people, but some clothes fit good! also good cheap flip flops!

6 years ago

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Nicole Sohm Herriman, UT

I buy the majority of my children's clothes here. I hardly ever shop for me or my husband here but their kid's clothes are my favorite and they have awesome prices!

6 years ago

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Jeremy Brown Riverton, UT

Old Navy has great clothes and accessories. The prices are a bit high. But the clothes are in amazing condition. And there aare clothes for the whole family.

6 years ago

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Natajah Newnan, GA

I really like the old navy brand and what they have to offer but as a customer for the last 17 years I’ve grown increasingly disappointed in their merchandise. It seems like everything I purchase looks good and new until I wash it. I get rips in all of my sons clothes as well as mine. Every shirt I’ve purchased from old navy for my now 5 year old son, has a hole or big rip in it after removing it from the washer for the first time. I’m highly dissatisfied in the quality and I hope they improve!

7 years ago

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Alicia Reid

I like their selections and prices. I had great experience associates are helpful and kind. They can improve by having better color variety in uniform shirts.

7 years ago

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Maria

Easy returns and huge selections. I ordered online and realized the size was larger so i went down to the local sore and was able to exchange right there. Very fast and courteous help.

7 years ago

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Chuck Yuen

I like the prices of their items. Staff has always been friendly and helpful. Their sizing has not been consistent. I will have to try on a few different pairs of pants of the same size to find a pair that fits.

7 years ago

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Jim

Cramped stores.... reduce the clutter in the isle ways. I know you want to get as much into a store as possible. But when you walk into clothes racks. Enough is enough

7 years ago

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Meghan

Just wanted to share an experience I had today while cashing out. I approached that cash and as she was scanning my first items i inquired if the socks where also on sale she said maybe. So I said oh i'll just grab them to see.... there in bins just behind cash.... I came back to cash and she had put my stuff aside as was cashing someone else out now.... I thought this was pretty rude especially since the person she was cashing out was another employee/friend .... and I was only gone for 7 seconds.... just was poor manors on her part.

7 years ago

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Haley Evers Lehi, UT

Old Navy is a good clothing store a little more money and is a little unorganized. They have a lot of stuff to choose from and it comes in a lot of different styles comparing to how you are.

8 years ago

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Carissa Neenah, WI

Amazing baby and toddler clothing. We always find clothes that are fashionable and comfortable. Plus Old Navy has affordable clothes for the whole family!

8 years ago

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CAROLE SCOVILLE Pleasant Grove, UT

Love shopping the website here - So much better than going to the store and digging through racks and racks of clothes. In the clearance section is always pretty good to

8 years ago

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Patrick Orem, UT

Old navy is great because its very generic. The company does not put to many designs on their clothes. If you want a good classic pair of jeans or hoodie, go here. You get what you pay for. Good stuff.

8 years ago

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Krystal Orem, UT

Old Navy has great, cute clothes for a good price. I have found that sometimes the clothing is cheaply made and starts to show wear just after 3-4 times. During the holiday season, the stores tend to get a little disorganized, but employees are always out on the floor working to get everything in order and answering your questions.

8 years ago

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Lindsey American Fork, UT

I liked Old Navy's clothing better when I was younger (child and teenager), but now as an adult I have a different style than what Old Navy usually has. They have great prices for fun, cute clothing.

8 years ago

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Katelyn Empey Logan, UT

Old Navy offers a wide variety of clothes and items. I love their baby and kid section. Sometimes I can find women's clothing that I like. Sometimes the clothes don't fit right, but sometimes they work perfectly.

8 years ago

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Karen Torino Tallahassee, FL

My favorite part about Old Navy is when they put things on sale. There is a lot that ends up being really cheap. I also bought a couple pieces for a suit and they were great quality. They also offer a lot of coupons, which is nice because their prices can get quite high.

6 years ago

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Erin Glendening Livingston, LA

I love Old Navy’s deals on jeans and sometimes sweatshirts or sweaters. The quality of jeans is amazing and impressive and durable. The website structure is very organized and good.

6 years ago

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Janan Grange Pleasant Grove, UT

I am a regular Old Navy customer. I have a daughter that wears school uniforms and she likes the pants and shirts at Old Navy. During the Holidays and right before school starts they always have good prices on school uniforms and I always stock up. I usually shop online and appreciate getting the clothing sent right to my door.

6 years ago