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Old Navy

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6.1

Overall Score

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Paula Pili Provo, UT

Can you imagine my surprise finding plus size clothing? I like the quality on majority of the items. They are pretty much true to size. They are always having great deals I guess something for the whole family! Go check out Old Navy!

4 years ago

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Cassandra Tetzlaff Bend, OR

The quality of clothing has gotten better than previous years. The sizing for kids clothes feels a little off compared to other brands. The price of certain clothing (pants and sweatshirts) is higher than I would like to pay but the overall quality is average.

5 years ago

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Elisabeth Kinghorn Bangkok, 10

Old Navy has great quality clothes that are made to last. Every time I shop there, I am welcomed by the friendly staff who are always more than happy to help me with finding items or making returns

5 years ago

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Garret Salt Lake City, UT

I am a tall, skinny guy (6'3", 160) who had a hard time finding t-shirts that were long enough for me without being baggy. Old Navy's medium tall is the perfect fit for me. Items ship fast, returns are super easy.

5 years ago

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Caloway Salt Lake City, UT

They have really good clothes but they do not have many options to choose from. My favorites are the shorts and button-up shirts. They are a good price and great quality. Staff are friendly and helpful. Online shopping is really easy and there are really good deals that you can find as well as more options than in-store.

5 years ago

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Christopher Whiting Los Angeles, CA

I love Old Navy. It has clothes for the whole family. I can always count on a deal. I love their fast cash. I always leave feeling like I got an amazing price for the amount of stuff.

6 years ago

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zoe American Fork, UT

old navy is a clothing store for the whole family! most of it is at a reasonable price. the only think that i don’t like is that the store is unorganized a lot of the time. there’s clothes all over the ground and just thrown all over.

6 years ago

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Katlyn Hockman Houston, TX

Great prices and their website is always very customer friendly and easy to use. All of the size charts are always accurate and I have never had any problems with what I get from the site.

6 years ago

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Eddie Rios Ogden, UT

Old navy is such a popular brand, and so is their website. Great selection at great prices. The site is organized well and they make it easy to checkout. Delivery to the door makes Old Navy an online must option.

6 years ago

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Beverly Schacher Long Beach, MS

Old Navy has a good selection of reasonably priced clothing for children and adults. Buying clothes online is easy and convenient. If you do need to return anything, it's easy to take it back to one of their many store locations.

6 years ago

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Kimmi Riverton, UT

Great place to find affordable clothes. When I do not have time to browse, their order online and pick up in store option is perfect. Occasionally when I have a sizing issue returns/exchanges have been a smooth process.

6 years ago

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Beverly Ahrens

I had a pair of jeans that I didn't have a receipt for. It was quite old, but still had the tags on it. I had purchased it for my grandson, and he wore a larger size than I thought. Old Navy sent me a voucher for the jeans, and I had to go back to the store, myself, and make a purchase. It would have been better if he could have done this.

7 years ago

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Sara Jane Crestwood, KY

Love Old Navy pants. They get a 10/10 on ankle width apparently. Who knew ankle width was so important? The clothing is of good quality. And the sales make it one of the more affordable places to shop for clothes.

8 years ago

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Vanessa Call Lehi, UT

I feel that the quality of Old Navy's clothes are not the best, as after a wash or two, they no longer have their shape and I usually don't get very many wears out of the clothes. For baby and children's clothing, though, they are great! Great quality and price, and always a fun variety to choose from.

8 years ago

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Derek Heiner Centerville, UT

Old Navy is pretty good with their pricing and their quality of items. They don't have a ton of mens items, in comparison to their women section. Also I feel like a lot of their clothing are for a younger crowd than for older people.

8 years ago

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Connie Mayer South Jordan, UT

I like the stylish clothes I get for a good price. They always seem to have the current styles, which I really like. Then I don't have to work so hard to find lots of cute clothes in one place! They run out of my size a lot though, so I wish they would restock or keep more in stock when it comes to their inventory.

8 years ago

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MattB Salt Lake City, UT

I love buying clothes from OldNavy.com. I am tall and thin and have a difficult time finding the right size (especially pant length) but I am always able to find great products at reasonable prices in my size on Old Navy's website.

6 years ago

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Jeremy Webb Covington, LA

Old Navy has great quality clothes and non stop sales going on to get very cheap clothing. Many different styles to choose from makes the shopping experience great. Always a friendly staff to help find things and check out with. Would definitely recommend those looking for nice affordable clothing for any age.

6 years ago

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Keron Grey Tallahassee, FL

I have ordered several times from Old navy. I enjoy their shoes, athletic wear, and clothes. It's perfect for everything. That's why I don't like to buy online because the sizes are never right. But these were my normal size and they were great. I will absolutely buy again at Old Navy.

6 years ago

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Myken American Fork, UT

I shop at Old Navy more than I shop anywhere else- for mine and my children’s clothing! I love the style, comfort and quality of their clothing. The prices are usually great and if they’re not I wait until they go on sale.

6 years ago

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Benjamin LeBlanc Norcross, GA

Old Navy is one of the best clothing ones out there. Your prices are streaming portable and there are many deals year-round. The organization in their stores and their customer service isn’t the best, that makes up for the ease of access to clothing.

6 years ago

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Trey Farner Gulfport, MS

At the beginning of every school year I would go school clothes shopping and old navy was one of the places my mom would take me. When school started I was styling and my friends knew it too. And some of those clothes I wore until I grew out of them. Thank you for the service!

6 years ago

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Nicole Jones Riverton, UT

I love shopping on OldNavy.com for my three kids. I find their clothes run true to size and they're always delivered within the timeframe provided. And if I've ever had to return or exchange anything, the process is super simple. Old Navy's quality, pricing and customer service just can't be beat.

6 years ago

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Jenn0507 Dallas, TX

Old navy is the only place I shop for myself and my family. Great quality, great prices, great styles. From dress clothes to work out clothes and everyday clothes there’s always many options that are not only affordable for my family but we all love it. Customer service in store is always on point and super helpful.

6 years ago

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durrant.diane@yahoo.com American Fork, UT

Old Navy has something for every age group. I like to shop for my grand daughters, daughters, and myself at their stores plus their outlets. There is variety and great discounts on many items. They are up to date on current styles and colors. If you can't find your size they will help you find another store or order it for you. Their return policy or refunds are quick and easy. Their clothes are of a good quality so if you follow the directions for cleaning they look great! We never leave the store empty handed. We always find what we are looking for plus more!

6 years ago

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Shauna Horne American Fork, UT

My favorite thing about Old Navy is that you can buy comfortable clothes there for a good price. I bought a few hoodies there recently and I love them. They are so soft and comfortable. It's a great place to shop for kid's clothes too.

6 years ago

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Sandi Burkinshaw South Jordan, UT

Love shopping Old Navy online. Great selection of clothes for the entire family. They have additional sales available on their website. When you pull it up, on the bottom of the page it says- your available deals- and gives you information on sales or additional percentage off your purchase. Shipping is quick and returns are easily made by shipping or to your local store

6 years ago

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Brandie Rudy West Jordan, UT

If it weren't for Old Navy I wouldn't have a wardrobe. The selection is perfect especially for my curvy figure. I love that this is now part of their selection. The clothes are fashionable and affordable and are suitable for any occasion from dressy to workout. You can't go wrong with Old Navy.

6 years ago

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Chantell Filiaga South Jordan, UT

Always love Old Navy. So many cute clothes and cute deals. Shipping for me has always been a breeze n never had a problem with it! I have used order online and pickup and it’s convenient to use. I just order and they have my order ready in less then 2 hrs.

6 years ago

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Katie Carver Cheyenne, WY

Almost everything in my closet and the closets of my children are from Old Navy. We use the Old Navy Visa and earn points towards purchases, so we shop there all the time. I especially like how easy it is to use the Old Navy app.

6 years ago

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J. Whelan Long Beach, MS

Wow the deals you can get when shopping online are awesome! Same Old Navy fit, quality, and style with a much larger selection. Returns are easy. Although you will pay return shipping cost, I usually just return to any one of their stores. Just take your shopping label with you and refund will be given in store.

6 years ago

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Haelyn Lahens Deerfield Beach, FL

This company is highly reliable for their clothes. I have never had any difficulty with their clothes being of cheap quality. They always have amazing deals on clothes that last for a long time and they fit really comfortably. If I am ever in need of dependable clothes I can always rely on this store.

6 years ago

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Trent Frazer Riverton, UT

I Really like the quality of most of the clothes my wife buys me from Old Navy. And I can’t believe how well priced things are when she tells me what she plays. Definitely will keep checking this place out when I need new clothes.

6 years ago

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Shannon B Salt Lake City, UT

Old Navy has really upped their game! Their styles and the quality of materials they use are similar to other, more expensive brands but are much more affordable. They also seem to have a good deal going on, so I always stop there first!

6 years ago

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KC Riverton, UT

I prefer to try on clothes before I purchase, but sometimes it's easier to find what I'm looking for online at Old Navy. The brick and mortar stores sometimes seem cluttered with stuff on the wrong racks. Online I'm better able to find my size and colors... but then sometimes it doesn't fit as well. That said, I've liked most of the purchases I've made from Old Navy.

6 years ago

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Irinna Danielson Riverton, UT

For affordable clothes that are stylish, but not too outlandish, I go to Old Navy. I can always find good stuff in the clearance racks for me and my kids, the clothes are comfortable, and even without a sale, the prices are usually pretty good. It's a go-to store for back to school shopping, and also for me when I need an update to both my casual and work wardrobe. It's one of those stores where you know you can find the basic of any kind of clothing - casual and professional.

6 years ago

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Larson Riverton, UT

I love shopping at Old Navy. When I purchase something I am definitely getting a better deal than at some other stores. The clothes that they sell last longer than other clothes stores. I love their sales! I recommend shopping at Old Navy.

6 years ago

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ave Pleasant Grove, UT

Old Navy's website is always having great sales and I love getting things from them in the mail, especially when I know that I can return them to the store near me. The only thing I don't like is that shipping takes a little while. It comes in the mail in about a week or two. I have always shopped at Old Navy my whole life. Their clothes are just so cute and good for adults, teens, and kids. What a great store!

7 years ago

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Cassandra Sunnyvale, CA

OLD NAVY IS MY BFF. Probably 50-75% of my closet is old navy and that's because everything is so cute. I will say it's not the highest quality of clothing, but for me I get tired of something after a season or two and I'm ready for new clothes. It's cheap so it's worth it to me.

7 years ago

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Tracy Womack Cedar City, UT

Old Navy! What can I say, I LOVE this store. I can walk in knowing my size and find the clothes that I love without even trying them on! It's like they know me! If I need to exchange a purchase the managers are so helpful. I have never been disappointed with Old Navy.

7 years ago

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Breanne Stanko Logan, UT

Always has cute dresses and new styles of clothing. Really good pricing on all of the clothing. Always are having sells so keep eyes out for big discounts. Returning clothing is super easy. Love finding clothing online and then picking up in store near me! Great store overall especially when shopping on a budget.

7 years ago

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Terra Stanko Hyrum, UT

Pricing for the clothing is great. The quality of the clothing lasts a long time. I always take my kids there for back to school shopping as well. They seem to have good luck in finding clothing. Customer service is always so nice and helpful.

7 years ago

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Chloe Adams Morgan, UT

Old Navy is the perfect example of where retail ought to be going. New product is realeased quickly, the website and adds are clean and easy to understand. Clothing is high quality and still affordable. The help is amazing and I could not be more in love.

7 years ago

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Haley Baldwin

I love old navy! Their website is so easy to use and navigate. They always have the best prices and sales, so you definitely get your money’s worth. They are so helpful and will answer any questions you may have. They always deliver on time too. I’ve never had a problem with them.

7 years ago

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Sierra Beck Herriman, UT

I recently looked on the Old Navy for a swimsuit form this summer. I was pleased with all the cute styles on there and the different options for type of suit like bikini, one piece and tankini. The extended sizing was also nice.

7 years ago

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Jacob Shaner

I have been amazed at how well Old Navy honors their in store discounts online. Sometimes they do not have my size in store, but they will still let me go order it online with a good sale. I recommend using it. My credit card has always been processed correctly.

7 years ago

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Melissa Farmer Littleton, CO

My favorite thing about old navy's website is that you can narrow down what you are looking for easily. You can also find the item's availability in stores near you. I think that they have good quality clothes for a pretty inexpensive price. They also have deals often.

7 years ago

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Christina Kaysville, UT

We shop at Old Navy frequently and love the choices available in clothing. Some of the clothing is very cheaply made and has holes in shirts especially within a few months. "You get what you pay for". Love their sales. Customer service has been good. Online ordering is sent quickly and can return to stores if it doesn't work out. One complaint is how messy the stores are. Unfortunately, the customers are pretty disrespectful and don't put anything away, and then the employees seem overwhelmed at all they have to do.

7 years ago

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Alicia Roddin Sandy, UT

I love shopping for clothes on Old Navy online because they have frequent good sales on their clothing, because I am able to return unwanted items directly to an Old Navy store instead of shipping it back, and because you can get free shipping on larger orders.

7 years ago

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Janessa Herriman, UT

Worth shopping here when they have awesome sales. Their clothes aren't the best quality, but when you can get them super cheap on sale/clearance then it is worth it. They have awesome customer service, too and if your order gets messed up then they always send a coupon code to make up for it. Sometimes the wait on the phone can be pretty long. Employees in store are usually friendly and helpful too. Orders usually get to me pretty quick too and sometimes faster than the shipping method I chose.

7 years ago