Name: Verizon
Rating: 4.0

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John

The coverage was the best when I started with them, realistically it was the only reason. Their customer service is horrible, Trying to get anyone with brain cells that fire to help you is near impossible.

7 years ago

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Yvonne McPherson

Great connection. Just bout anywhere. If possible do something about spam calls & unknown calls

7 years ago

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frank loverock

they have very good service. their prices are among the highest so they need to lower their prices.

7 years ago

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Lynn Steiden Metropolis, IL

Explain things simply. A small guide book would be helpful rather than standing in lin forever in a store/

7 years ago

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Eric Tucson, AZ

Although I do like the plan options, I have a problem with reception in parts of my home which are frustrating.

7 years ago

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Bruce Newark, DE

I love Verizon Cellular Service. My only wish would be to have better coverage in certain areas.

7 years ago

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Bobby

I like that can talk anywhere. They are bit costly but no other can beat Verizon's service.

7 years ago

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Jeff B Eagle Mountain, UT

Spotty service . Had to sign a 2 yr contact to get a decent phone. Still have 1 yr left and after it’s done I will be moving on...

7 years ago

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James Janota Bay Village, OH

Best overall coverage - most expensive, dropping calls has increased, interference on line from time to time

8 years ago

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Denise Sanger, CA

Allow you to end contracts early, especially oon family phones & items like mobile hot spots.

8 years ago

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Linda Alger, MI

I have coverage pretty much every where, never had a problem with customer service

8 years ago

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Kym Gangl Spokane, WA

I’ve never had a problem with VErizon, they are always nice and helpful. Unlike ATNT..

8 years ago

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Juan Latorre

Very reliable service, Customer service at verizon stores is always expedited by customer Reps

8 years ago

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Nancy Jimenez Rio Rancho, NM

Too expensive. Customer service is poor and the waiting period is too long. They try to sell you products but don't stand behind them. You pay monthly for a warranty but the deductible is half the cost of the product itself.

8 years ago

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Royal A. Brown III

Great coverage - little expensive - local Winter Haven Verizon store technicians/salesmen less than honest when revising our contract

8 years ago

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Marina E Georgiev

I like the opportunity to visit their store at Bell Rd and 99th Ave. Everyone is very helpful specially Arman.

8 years ago

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Michelle Devlin Portland, TN

Great coverage and customer service, but pricey but good promos for long term customers.

8 years ago

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Terence A Weber Las Vegas, NV

The representatives do a good job on helping to take care of any situation, but the cost is too high

8 years ago

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Sadie Scoville Pleasant Grove, UT

Some of my friends have Verizon and they always have service no matter what place we are in.

8 years ago

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Anonymous Cleveland, TX

They are very reliable every where I go and the customer service always meet my expectations

8 years ago

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Four Seasons Flowers and Gifts

Well I have always been happy with Verizon until lately , I dont like the fact that you are locked into a 2 year contract with no discount

8 years ago

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Constance Bruce

They are the only company we have dealt with from the beginning of our cell phone days.

8 years ago

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Robert Norwood

Friends with other providers have poor quality sound issues and dropped calls. My Verizon - never.

8 years ago

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Anne M Landefeld

Great signal, never any lost spots, pricing comprable to other cell carriers, local stores

8 years ago

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Norma J SHIRLEY Canton, OH

They are always very professional and helpful when you call for any help or information.

8 years ago

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Gerald Saunders Bakersfield, CA

Reliable and if we have problem they have been very professional. The cell is the best.

8 years ago

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Sheila Smith Mesquite, TX

Dependable, responsive, great on keeping me updated on any changes or improvements

8 years ago

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James Lengefeld

Poor service to my rural area. Week signal in some areas of the valley. Dead areas going cross country.

8 years ago

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alex soto

Customer service is lacking company doesn't listen to the small folks. They don't bend over backwards to keep you.

8 years ago

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Marie Ries

always know my account status - always there when I need them. Customer service at it's best.

8 years ago

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Gloria Smith

they have real good service and nice looking phones. they have always been helpful to me

8 years ago

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David Chock

The customer service has been very responsive to all questions I have encountered so far.

8 years ago

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Marta m granata Titusville, FL

Same problem as with ATT . POOR service at a huge cost. Always errors in billing. Keep raising prices and oenal I ze you for cancelling because they charge more than your car payment .

8 years ago

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John Smith Provo, UT

My cell phone plan is a bit pricey in comparison to others, but I'm pretty satisfied with my data speeds and I'm rarely out of service.

8 years ago

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Aleksander Adamowski

Very poor to nonexistent data data transfer service in large, well populated area of South San Jose, CA. Issue has persisted for months to this day. Several attempts to bring Verizon's attention to the issue have failed.

9 years ago

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Blake Brockbank

Best coverage around. I get service pretty much anywhere. I really like Verizon. I prefer it over other services

9 years ago

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Chelsea Stewart Salt Lake City, UT

Best cell phone service I've ever had, but also the most expensive bill I could have ever imagined for a cell phone, even with basic, basic services.

9 years ago

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Jep R. Sumrell Tarboro, NC

1 gig of data for new customer heck i was getting 3 on my prepaid for, plus navigation extra, then nickle and dime u for every little thing.

11 years ago

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Jeff Koelpien Manitowoc, WI

In spite of last year's ruling "allowing" phone unlocking they refuse to unlock my previous phone, even to possibly use on their pre-paid plans. Also I am surprised the company has activation fees.

11 years ago

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Jennifer Tallahassee, FL

I’m very happy with the service area of Verizon. I wish it were a bit cheaper per month. I appreciate the monthly billing reminders.

4 years ago

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Iraida Alicea Marietta, GA

Great service, you pay for what you get. Customer service calls have long waits, and are stressful to deal with, but you rarely have to call.

4 years ago

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Mary Davis Port Orange, FL

Lousy coverage. Countless dropped calls. Horrific customer service. SUPER-HIGH prices. After decades of spending over $1800 a month for our corporate account, we are DONE and switching. Verizon couldn't care less about their customers.

4 years ago

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MNO O Lawrenceville, GA

They have the best coverage and the only coverage where we live. I just wish it were better and the prices weren’t so outrageous for internet.

5 years ago

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Samf Tampa, FL

Switched from Sprint to Verizon In Florida and have 5g service. I am very happy with the coverage and service.

5 years ago

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Jonathan Isaac Rodriguez Los Angeles, CA

i currently havre verizon and to m it by far has the fastest woreless service and excellent customer service reps.

5 years ago

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Derek Barlow Broken Arrow, OK

I love the service coverage for the most part. But they are so much more expensive then the others. And all of the hidden fees and taxes they charge is ridiculous.

5 years ago

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Lynnie Burden Jasper, IN

Love the service you have phone service everywhere! And the phones love the phones too! Cheap prices!

5 years ago

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L L3 San Antonio, TX

I pick up the new IPhone 12 and they helped me change my plan and now I am saving more money then before.

5 years ago

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Wayne N Phoenix, AZ

Verizon has always been great. I had them for a few years before I switched to a different carrier due to financial constraints.

5 years ago

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Morey Weinstein Irmo, SC

We tend to get pretty good coverage but there have been times when I have been on the phone with them for 2 hours due to billing issues.

5 years ago