Name: T-Mobile
Rating: 3.4

star star star_border star_border star_border

Campbell Blair Phoenix, AZ

I had T-Mobile for about 18 months before switching back to Verizon. I of course preferred Verizon but T-Mobile wasn't too shabby. Service was spotty and text messages had a hard time to send through.

7 years ago

star star star star_border star_border

Terra Stanko Hyrum, UT

Although the price is really reasonable, I feel like the coverage I have with T-mobile is terrible. I drop calls often, or my phone cuts out while I’m talking.

7 years ago

star star star star star_border

Rylie Crandall Draper, UT

I like this company because of their international cell service phone plan options. I get great service anywhere I am-even if I’m out of town.

7 years ago

star star star star star_border

Braden Stanko Smithfield, UT

Pretty good service and coverage. Sometimes it doesn't always work 100% but works enough for what I need. I get enough coverage where I live.

7 years ago

star star star star star

Jacob Ball West Jordan, UT

TMobile has excellent service for a great price. I would recommend them over Verizon. Cost/Benefit analysis people

7 years ago

star star star star_border star_border

Valerie Shull Gilbert, AZ

T-Mobile honestly low key blows. It is not reliable or trustworthy at all. Unless of course you're in Mexico or somewhere no other phone services work.

7 years ago

star star star star star_border

Jayde Walker Provo, UT

T-mobile has been so helpful whenever we have concerns or questions. I always know I can get my questions answered quick.

7 years ago

star star star star star_border

Taylor Walker Provo, UT

I currently have T-Mobile and I really like it. I occasionally have some difficulties with service but it's really is only every once in a while.

7 years ago

star star star star_border star_border

Brooke Herbon Kaysville, UT

I used T-Mobile for a few years but ended up switching because of the customer service. Product overall is okay but nothing worth the pain of their customer support.

7 years ago

star star star star star_border

Emily Walker Provo, UT

For the most part their service has been very pleasing. There are certain areas where service is spotty and that can be frustrating at times.

7 years ago

star star star star star_border

Myles Cox Portland, OR

Consistent service and excellent customer service. T-mobile has better rates and signal than AT&T and Verizon, in my experience.

7 years ago

star star star star star_border

Kathy Jo Jorgensen Orem, UT

While they have excellent customer service, online and in their stores, there are several areas in my own neighborhood where I have spotty coverage:(

7 years ago

star star star star star

BRITTANY RENEE HUMPHREY Lehi, UT

T mobile is great. We love their service. We have been with them for 5 years and have no plans to change carriers

7 years ago

star star star star star_border

Jobie Goodro Orem, UT

Used T-Mobile for years. Great customer service. Reasonable family plans. Didn’t have great service when I moved to San Antonio though.

7 years ago

star star star star star_border

Rasmussen Pleasant Grove, UT

They are easy to talk to and work with a variety of phones, and all of my family is on this plan, but each one is individual. Great product.

7 years ago

star star_border star_border star_border star_border

Bob Hiatt Pleasant Grove, UT

I had the worst experience with T-Mobile. We didn't have any service in our home. We even used the booster and that still didn't make it any better. Calling the service wasn't any better. I would call and get put on hold forever and then the call would drop when they would transfer me and I would get to start all over.

8 years ago

star star star_border star_border star_border

Robin Orem, UT

horrible service, customer service and my bill was never consistant with the plan i signed up for. they mailed me the wrong phone i had to wait another week to get the correct phone.

8 years ago

star star star star star_border

Derek Scoville Pleasant Grove, UT

I have been with T-mobile for over 10 years. Very reliable. Does have some issues with service outside of major populated areas. Price is great.

8 years ago

star star_border star_border star_border star_border

Tualagi Saint George, UT

does not take any responsibility for there poor service they provide customers. customer service doesn't either. For the amount we paid monthly was not worth the service we received. Too many dropped calls, we had warranty on our phone and it was a manufacture issue, they refused to solve the problem. Worse service!

8 years ago

star star star star star

Preston Fowler Pleasant Grove, UT

T-Mobile's customer care is very helpful, and theyre always on time to be there when you have a problem.

8 years ago

star star_border star_border star_border star_border

NT Pleasant Grove, UT

Hated it! alot of dropped calls, customer service very rude. Billing was a joke. Always had problems/extra charges on my bill monthly and it was a repeated thing for months. Once i wanted to cancel my service and i was hung up on .

8 years ago

star star star star_border star_border

Spencer Millett Lindon, UT

I enjoy being with T-mobile, for the price you pay it is definitely worth it. Service can be somewhat spotty at times, but in any normal area it is good enough.

8 years ago

star star star star star_border

Spencer Hodgson Salt Lake City, UT

They're cell service was never a problem. Whenever I went into the store they were always kind and helped me out the best they could.

8 years ago

star star star star star

Joshua Allen Queen Creek, AZ

Have used for many years. Dropped calls in certain areas in the mountains of Arizona, but coverage in our city is good.

8 years ago

star star star star star_border

L. Fowler Pleasant Grove, UT

Been with them for years. They provide service for what you pay for. Sometimes customers service is a little slow, but you get what you pay for.

8 years ago

star star star star star

Tiffany Robinson Richmond, VA

They're price's for phone plans are good,they really works with you

4 years ago

star star_border star_border star_border star_border

AJ A Rosenberg, TX

I had nothing but one issue after another both with the service and their customer service which I thought was supposed to be good but it definatly is not.

4 years ago

star star_border star_border star_border star_border

Michelle Streif Bennington, NE

I have repeatedly asked them to stop texting me and they will not stop. Why would you ever do business with a company that continues to harass people?

4 years ago

star star_border star_border star_border star_border

Joshua Solano

The worst customer service I have ever experienced. Just hope you never have to speak to their team. Awful experience. Multiple hours to solve simple records requests.

4 years ago

star star_border star_border star_border star_border

A. Wang Glendale, CA

Don't use their service, it's time consuming and horrible unless you have plenty time to wait and not worry about how they bill you. It may take forever.

5 years ago

star star_border star_border star_border star_border

Phil Maconi Freehold, NJ

5 Months of horrible service at a rate of $500.00+ per month. 20 years with Sprint, no real issues. 5 Months with T Mobile, and I'm going to ATT. They truly suck.

5 years ago Edited November 30, 2021

star star_border star_border star_border star_border

Tricknotic Hartford, CT

I keep getting charged a bill every month even though I already cancled and switched carriers... Everytime I call they tell me I still have sprint and then hang up on me

5 years ago

star star star star star_border

Shaznae Tallahassee, FL

good, when it was time for me to get a new phone. it took longer than usual but it’s fine

5 years ago

star star_border star_border star_border star_border

chris beck Susanville, CA

the so called service stops working all the time now, biggest pile of crap I have had to not use right now its out again NOT GOOD FOR MCARTHUR CALIF. out right sucks

6 years ago

star star star star star_border

Yolanda Briganti Riverton, UT

The price is good. I don't have service everywhere but I have service in most places.

6 years ago

star star star star star

Linda

I love T-Mobile they provide more services than Verizon at lower prices

6 years ago

star star star star star

Angela Ward-Archer

I like that you don't have to wait when you call they customer service line

6 years ago

star star star star star

Gina villa Madera, CA

Excellent customer service! Always know I can call anytime for questions.

6 years ago

star star star star star

Jacqueline Namale McHenry, IL

The technician know what they are doing when helping customers

6 years ago

star star star star star

Randy

Solid, predicable service with senior plan, unlimited and taxes included.

6 years ago

star star star star star

Frances Chesterfield, VA

Good customer service. Excellent communication to the customer.

6 years ago

star star star star star

edwin zelaya Lanham, MD

Always going beyond to make sure I stay connected and always following through

6 years ago

star star star star star

Victoria L Moorman Indianapolis, IN

Wonderful customer service. I love their all inclusive plan.

6 years ago

star star star star star_border

Karina Aguilar Managua, MN

tmobile has great international coverage for a reasonable price, definitely recommend this company

6 years ago

star star star star star

Ben Porter

Absolutely the best service and consistent prices you can rely on

6 years ago

star star star star star

Latricia

They put their customers first and provide excellent services.

6 years ago

star star star star star

Christian

They have the best customer service and their Network has connection everywhere

6 years ago

star star star star_border star_border

Taylee Warner Pocatello, ID

I used to use T mobile but the coverage wasn’t great. So I switched to Verizon and have liked it so much better.

6 years ago

star star star star star_border

Seth King

Great service. The sales people are knowledgeable but not always up front about costs

6 years ago

star star star star star_border

Amanda Montebello, CA

I used to use tmobile and enjoyed the service and plan provided but it wasn’t my choice provider.

6 years ago