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5.1

Overall Score

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Jimmy Hall III Amite, LA

T-Mobile is a good phone company and sometimes it can run slow for a little bit but its great.

6 years ago

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Sunnee Las Vegas, NV

Price ok, Service ok, but There is no cell phone signal in a slightly remote place.

6 years ago

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Sandy K Hackworth Oldsmar, FL

the price is reasonable, and the customer service is always there.

6 years ago

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Jeffrey Elgin, IL

They are always very helpful. Making sure your concerns are taken care of

6 years ago

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Maria Park Baltimore, MD

Very responsive, easy to contact and technologically up to date.

6 years ago

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Diana

Enjoyed having texting service at no additional charge while in Europe.

6 years ago

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Mitchell Jimenez

Long time customer, and still cant get enough, great service

7 years ago

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Jon C Young Tucson, AZ

I just switched from Verizon to T-Mobile over the weekend. better signal.

7 years ago

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KRD80602 Brighton, CO

App is great, rewards were aimed at 30 & under. Coverage could be better North of Denver.

7 years ago

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Archie Universal City, TX

It's great. Extremely personal and sensitive to my needs. They listen.

7 years ago

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Robert Christie

Been with them for years. If we didn't like them we wouldn't be with them.

7 years ago

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Kayleen Ortiz

Company is good, customer services at times seems like they dont know what they're doing.

7 years ago

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Lindie

They have a fair amount of very low or no cell service. But overall my experience is good

7 years ago

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Anthony Williams

Almost 90% of the time I call, I get someone overseas and I disconnect. I wish I can just speak to someone here on h

7 years ago

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Luke Wenneberg

Excellent service, no surprises. Fair pricing. Reliable signal

7 years ago

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Kendell Santa Cruz

Great coverage, stands by their hardware, appreciates veterans.

7 years ago

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Gerald Pereira Las Vegas, NV

Never get dropped calls. Never in spot were there is poor reception.

7 years ago

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patricia malanga Elizabeth, NJ

T-Mobile- love them- have always made it easy to do business with them.

7 years ago

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MotownJMG Detroit, MI

Overall good, but they are stingy when it comes to providing credits for services not used.

7 years ago

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Raffy Bakersfield, CA

Customer service is top notch for product and service plus updates

7 years ago

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Martin Kiker

They are a decient provider. Would like a little additional flexibility with abailable plans.

7 years ago

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Diane Crites

Great service great pricess. I like that they offer a senior plan.

7 years ago

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Chip Hardt Chicago, IL

Decent pricing and they have always given me good customer service

7 years ago

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Alice Mitchell

I like the service but it's expensive I would like to see the price for three lines be a little less expensive

7 years ago

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Christine Dean

I've had very good service and no problem with the internet or service areas

7 years ago

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Marcelino Corona, CA

The s corporation is not good the stores guys sales they told me that they were free 2 tablets because I had a lot of time with them and they are charging me now

7 years ago

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Derlin

They need get better at signal and have better prices discount for federal government.

8 years ago

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Brenda Roanoke, VA

Pretty good service. Price also good.Have had this company for a long time.

8 years ago

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Prasad Cypress, CA

Poor customer service. Keep asking customer to call deferent department and show sympathy about the problem with no resolution.

8 years ago

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Judy Evans

Whenever I take phone into shop, always told I need to update, Don't really try to fix.

8 years ago

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Jill Yannuzzi Phoenix, AZ

Just ok. It was years ago, hopefully they have improved their customer service and tweaked some issues.

8 years ago

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C. Gore Kent, WA

They have affordable plans with limited commitment if you wanted to change.

8 years ago

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Jamie Linford

I have no complaints about T Mobile a great value for the money.

8 years ago

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MatthewMcGill Las Vegas, NV

Very good cumstomer service. Very short wait times to get issues resolved

8 years ago

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Sadie Scoville Pleasant Grove, UT

I really like the T-mobile coverage. I always have service on my phone.

8 years ago

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DaleB Clovis, CA

They have always been honest and very responsive to our needs

8 years ago

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Shelly Zollinger

Do not get service every where I go. I work on the go and it is frustrating not to get service in some places

8 years ago

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MaryIodice

We switched to T-Mobile after years of AT&T and we are so happy we switched.

8 years ago

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LINDA D.

Excellent support from employees when I have needed assistance.

8 years ago

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Gene Gaines

EXCELLENT phone support, good network that is improving constantly.

8 years ago

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Tammy

I don't have any problems with Mobile service. They are courteous. I like my plan. 8

8 years ago

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Joe Perez Fresno, CA

They are very professional. Very Co-operatives and friendly.

8 years ago

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Chris Springfield, MO

When you call customer service you can never understand the person you're talking to

8 years ago

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David F Meyer

great coverage in my area. Good plan covers all of my needs .

8 years ago

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Jerry

T-Mobile Tuesday is another way they care about the custumers

8 years ago

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Peter Faller

They are great customer care and the service is always available

8 years ago

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Deb Strother

Prices are better than the other companies. Coverage is equal to others, if not better.

8 years ago

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David K Deubner

Great service and I always have a person who knows how to resolve issues.

8 years ago

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Les Sweigart

Because the service is great and so is their customer service.

8 years ago

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William South Jordan, UT

Service is okay, but I use T-Mobile because of the price. I really like T-Mobile once they started carrying the iPhone.

8 years ago