Name: Biz2Credit
Rating: 4.7

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Verified Customer

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Daniel Leach Wichita Falls, TX

HORRIBLE customer service. Foreign CSR's that didn't' answer any of my questions, hounded/badgered me for information already provided (and ignored), caused more issues and problems, and were always rude and difficult.

5 years ago

Reply from Biz2Credit

Hi Daniel, we are sorry to hear about your troubles. It’s unfortunate to hear about your frustrations with Biz2Credit, as the relationships we have with our clients are of paramount importance to us. Please direct any further complaints to support@biz2credit.com, so we can best assist you going forward.

Oct. 6th, 2021

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Verified Customer

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Kimberly Los Angeles, CA

They were good at first, but the communication is bad. They keep your loan in limbo and don't tell you anything until its too late for the opportunity. Customer service is horrible.

5 years ago

Reply from Biz2Credit

Hi Kimberly, we are sorry to hear about your loan troubles. To best assist with your issue, please contact us directly at support@biz2credit.com. Our customer service team will be happy to work out any further issues.

Oct. 5th, 2021

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Verified Customer

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Tsani Decatur, GA

I had heard they were easy to work with and it really was and they are really efficient and timely.

5 years ago

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Verified Customer

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Richard Woodstock, GA

My CPA chose everything and it worked out. We had everything we needed. Everything was great.

5 years ago

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Verified Customer

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Anonymous Orlando, FL

Glad we chose Bix2creidt. It is very convenient and simple and the people are very prompt.

5 years ago

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Verified Customer

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Tim Nicholas San Diego, CA

1st round 5 stars but totally dropped the ball on 2nd round. Sent all my paper work and went into que. no follow up! The person assigned to 1st round should have helped w 2nd round. Company failure not 1st employee.

5 years ago

Reply from Biz2Credit

Hey Tim - thanks for sending that over. We've escalated this to a senior specialist on our team and they will reach out to you ASAP.

Aug. 5th, 2021

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Verified Customer

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Anthony Almodovar Leola, PA

Biz2Credit was helpful with loaning funds with the Paycheck Protection Program.

5 years ago

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Verified Customer

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Nassar Bayside, NY

Customer friendly and did everything they could to help me when the bigger banks didn't.

5 years ago

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Verified Customer

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Mike Chase New Braunfels, TX

Easy to work with and answered my questions. Walked me through the process of getting the PPP loan

5 years ago

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Verified Customer

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Kerrie Sneed Columbia, SC

Biz2Credit was the only lender that gave me a chance to receive the PPP funding.

5 years ago

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Verified Customer

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CONNIE L WILLIAMS Cedaredge, CO

got things done in a timely manner and with professional employees that knew what they were doing

5 years ago

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Verified Customer

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Cheryl Lehmann Holbrook, NY

It was easy to apply, review and upload documents and speak with loan officers.

5 years ago

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Verified Customer

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Larry Carr Orange, CA

They got the loan taken care of including following through with the forgiveness

5 years ago

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J Bennett Seattle, WA

Joe and his team were remarkable and timely in responding. Grateful for his attentiveness.

5 years ago

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Verified Customer

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Kimberly Rome, GA

They are a company that actually responds with questions and in today's world, that is invaluable.

5 years ago

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Verified Customer

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David Hals Oakland, NJ

Handled my application quickly & efficiently. I had questions and had to email - no phone contact when I needed it.

5 years ago

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Verified Customer

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Carl Pederson Fresno, CA

Tenzin is my best friend and help to getting this PP loan over the line. Thanks a bunch!!

5 years ago

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Verified Customer

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reina Newark, NJ

they help me right away and quick they was very much on point and work super fast

5 years ago

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Verified Customer

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Rowena Bryant Columbus, OH

great , quick response, easy to work with and very helpful in walking through the process

5 years ago

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Verified Customer

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sylvia taylor Rowlett, TX

It was fairly easy to obtain although it was a lot of information that was needed

5 years ago

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Verified Customer

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R. Hughes Atlanta, GA

The agents at Biz2Credit care about their clients outcome and they work tirelessly for them.

5 years ago

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Verified Customer

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Brett Wiscons Zionsville, IN

Great company! They made my PPP loan applications extremely easy and understood.

5 years ago

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Verified Customer

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CHI YOUNG HU Springfield Gardens, NY

The team helped me to go through PPP Lone from application to forgiveness, smooth and quickly!

5 years ago

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Verified Customer

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Dwight Waser Wilmington, NC

CBIZ helped us get PPP loan with one day left before deadline. Their application process was great.

5 years ago

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Elliot Allentown, NJ

They switched/pulled my 1st PPP loan paperwork from 2 lenders midway and forced me to resubmit thru them as a lender. Unclear software for both 1st and 2nd loans. Constant changing of staff, poor customer communications.

5 years ago

Reply from Biz2Credit

Hi Elliot - Thank you for your comments. We are very sorry to hear about your frustrations with Biz2Credit but are pleased that we were ultimately able to obtain two rounds of PPP funding and accommodate forgiveness for your company. Relationships with our clients are of paramount important to Biz2Credit and it is disappointing that in this instance we fell short of your expectations, especially regarding our communications with you. The PPP loans had certain requirements that were necessary to adhere to in order to successfully fund your applications. In some cases, depending on the business and information supplied, those documents may have taken longer to acquire and review. We always strive to provide the best possible experience for our customers and your feedback, will be considered seriously and used to improve our services in the near future. If you are still in need of assistance please provide us with a case ID # and your contact information so we can get you in touch with a customer support representative. Thank you for your patience during this time.

Aug. 10th, 2021

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Verified Customer

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Diane Mauk Columbus, OH

They encouraged me to apply for the PPP loan and supported me throughout the process

5 years ago

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Douglas McCloskey Branford, CT

There was some initial difficulty in communicating with the agent. Responses sometimes took in excess of 24 hours.

5 years ago

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Verified Customer

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Donna Cummings Montgomery, AL

They were very helpful getting me through the PPP loan process and through the loan forgiveness !!

5 years ago

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Jim Agnew Santa Monica, CA

STAY AWAY - for my first PPP I used Chase -- easy. Second I made the mistake of getting involved with this company. I applied in Feb they quickly lock you in with an e-tran number so you can't apply anywhere else and then disappear. For months no communication except every once they'll email you to redo a task or upload the same doc you uploaded five times already. Here is the kicker - they withdrew my app with no explanation the day before the PPP ran out. So now I'm out of luck because they wouldn't get back to me for moths. Oh and if you call them -- no one answer the phone. They did actually call me today -- 5/5/21 probably because I sent them a copy of the complaint I sent to my congressman. To add insult to injury they called me from a spoof number - we had a bad connection and when the guy called me back he went from California to New York -- on the same number. SHADY.

5 years ago

Reply from Biz2Credit

Hi Jim - Thank you for your comments. We are very sorry to hear about your frustrations with Biz2Credit but are pleased that we were ultimately able to obtain two rounds of PPP funding and accommodate forgiveness for your company. Relationships with our clients are of paramount important to Biz2Credit and it is disappointing that in this instance we fell short of your expectations, especially regarding our communications with you. The PPP loans had certain requirements that were necessary to adhere to in order to successfully fund your applications. In some cases, depending on the business and information supplied, those documents may have taken longer to acquire and review. We always strive to provide the best possible experience for our customers and your feedback, will be considered seriously and used to improve our services in the near future. We greatly appreciate your business and thank you for the time you took to review our company. We are confident you will have a much better experience the next time we work together. If you are still in need of assistance please provide us with your case ID # and contact info so we can connect you with a customer support representative. Thank you again for your patience.

Aug. 11th, 2021

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Nicole Culver City, CA

Applied for PPP Feb 15. SBA number received Feb 20. File kept going back and forth between "Information under review" and "More information needed" even though I had uploaded everything. Took almost 3 weeks to get a hold of someone over email, and they asked me for something I had already given. Finally got someone on the phone on APRIL 20 who went through all my documentation with me and confirmed everything was there. Then on April 23, I logged in to an "Application Withdrawn" status after I did NOT withdraw the application, and was not notified of anything by them. Look on Reddit, their FB page, Twitter, etc...they are screwing up PPP for many small businesses. UPDATE: For anyone reading this: Biz2Credit did NOT get my PPP funded. I was finally able to get my SBA number deleted, and did a completely new application through Harvest Small Business Finance, and got the PPP funded within 72 hours of application. Biz2Credit completely failed, and I was lucky I was able to send in the application through someone else after the massive, massive failure that they subjected so many people to.

5 years ago Edited September 14, 2021

Reply from Biz2Credit

Hi Nicole - Thank you for your comments. We are very sorry to hear about your frustrations with Biz2Credit but are pleased that we were ultimately able to obtain two rounds of PPP funding and accommodate forgiveness for your company. Relationships with our clients are of paramount important to Biz2Credit and it is disappointing that in this instance we fell short of your expectations, especially regarding our communications with you. The PPP loans had certain requirements that were necessary to adhere to in order to successfully fund your applications. In some cases, depending on the business and information supplied, those documents may have taken longer to acquire and review. We always strive to provide the best possible experience for our customers and your feedback, will be considered seriously and used to improve our services in the near future. We greatly appreciate your business and thank you for the time you took to review our company. We are confident you will have a much better experience the next time we work together. If you are still in need of assistance please provide us with your case ID # and contact info so we can connect you with a customer support representative. Thank you again for your patience.

Aug. 11th, 2021

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Khila James Stamford, CT

Attention Business Owners: Do NOT use Biz2Credit for any form of loans and funding. Avoid them, I’m serious. After being approved by them in early February & receiving a loan number, they had me in limbo waiting for the actual funding for about a month. Then guess what? They changed their minds and declined me. After a month of having me sitting there waiting thinking I was approved. Biz2Credit is a poorly run company with no values. Their processes are faulty, their customer service reps do not speak English and do actually have real answers about what’s going on at the company, and that funding specialist, Sam Parker, you see on your dashboard doesn’t really exist. Try to email him and see. The recent positive reviews on here are fake. NO ONE is having a good experience with them. And that generic response they’re using to respond to all the bad reviews, “Hi (name), we're sorry to hear that you've had trouble during your funding request with Biz2Credit. We are proud to be helping 150,000+ business owners get access to the PPP…” just even more proves that they don’t actually care about the customers, not even enough to give individual responses. They’re just trying to save face. If you need funding, you need to run in the opposite direction of Biz2Credit. Instead look into ReadyCapital or A10 Capital. Far better experiences. If you are looking at this review, because you’ve already applied with them and are now concerned because of the issues you’re facing. Contact them immediately and have them withdraw your application. IMMEDIATELY. Once it’s withdrawn, apply with another company. IMMEDIATELY. Save yourself.

5 years ago

Reply from Biz2Credit

Thank you for your comments. We are very sorry to hear about your frustrations with Biz2Credit but are pleased that we were ultimately able to obtain two rounds of PPP funding and accommodate forgiveness for your company. Relationships with our clients are of paramount important to Biz2Credit and it is disappointing that in this instance we fell short of your expectations, especially regarding our communications with you. The PPP loans had certain requirements that were necessary to adhere to in order to successfully fund your applications. In some cases, depending on the business and information supplied, those documents may have taken longer to acquire and review. We always strive to provide the best possible experience for our customers and your feedback, will be considered seriously and used to improve our services in the near future. We greatly appreciate your business and thank you for the time you took to review our company. We are confident you will have a much better experience the next time we work together. If you are still in need of assistance please provide us with your case ID # and contact information so we can connect you with a customer support representative. Thank you again for your patience.

Aug. 11th, 2021

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Raechel Anderson Wheaton, IL

Wish I could give 0 stars. STAY AWAY! Biz2credit submitted our PPP loan to the SBA and got approved. It's now been 13 business days; 18 calendar days since they got the SBA approval, and they haven't funded the loan, nor are they responsive to my 6 emails or repeated calls. Because they got the loan approved through the SBA, I'm unable to apply through any other lender, and my time to apply is running out. They're actually in violation of the SBA terms, yet there's no one to reach to cancel my application or get clarity on how I can move the process along. I'm now at risk of not getting a 2nd PPP loan, despite other lenders willing to fund me. OUTRAGEOUS!

5 years ago

Reply from Biz2Credit

Hi Raechel - Thank you for your comments. We are very sorry to hear about your frustrations with Biz2Credit but are pleased that we were ultimately able to obtain two rounds of PPP funding and accommodate forgiveness for your company. Relationships with our clients are of paramount important to Biz2Credit and it is disappointing that in this instance we fell short of your expectations, especially regarding our communications with you. The PPP loans had certain requirements that were necessary to adhere to in order to successfully fund your applications. In some cases, depending on the business and information supplied, those documents may have taken longer to acquire and review. We always strive to provide the best possible experience for our customers and your feedback, will be considered seriously and used to improve our services in the near future. We greatly appreciate your business and thank you for the time you took to review our company. We are confident you will have a much better experience the next time we work together. If you are still in need of assistance please provide us with your case ID # and contact information so we can connect you with a customer support representative. Thank you again for your patience.

Aug. 11th, 2021

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Frank Goley Williamsburg, VA

I submitted my PPP loan application to Biz2Credit on 2/6. I received SBA approval and SBA loan number on 2/8. Loan application accepted by SBA on 2/11. On 2/15 my PPP Loan Status changed to More Information Needed status. No requests to date have come from Biz2Credit for more information. No one has contacted me at any point in this process. This is a simple straight forward loan, and I have uploaded all required documentation. Since I started this PPP process with Biz2Credit, I have never received any human interaction from them despite my emails to my Funding Specialist, Support, Contracts, and a Senior Funding Specialist. Either my PPP loan has fallen through the cracks amongst the huge volume they are processing, or I am simply being ignored. I was forced to file a BBB Complaint on 2/21, and I truly hope that Biz2Credit steps up and funds my approved PPP loan. It is shame I had to file the complaint. I had no choice as I can not reach the company via email or phone. I have not heard back from anyone at Biz2Credit for 17 straight days now. So I am quite concerned if I will be funded at all. I am currently waiting to hear back from Biz2Credit regarding my BBB Complaint.

5 years ago

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Tal Bloch ,

The company is completely unresponsive for weeks! Please stay away! Biz2credit have summitted my PPP round 2 application. I have requested them to withdraw my application from the SBA, as they are the only entity that can do that, however I did not get any response nor my application has been withdrawn. I have been trying to get in touch with their customer service for over a week now, calling, emailing and nothing. Only automated responses and voicemails. As of now I am stuck and cannot get a PPP 2 loan until they withdraw my application! I cannot submit a PPP application with a different lender as it gets rejected by the SBA since they are not withdrawing MY application! That is ridiculous. Their delay and service is hurting my business tremendously and I would not wish anyone to go through what I am going. All I am asking them is to withdraw my application and they cannot even do that? Where is their customer service?

5 years ago

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Dustin Sullo San Juan Capistrano, CA

Biz2credit was beyond what I expected. They web above and beyond to make sure all my questions were answered and where with my helping ever step of the way .

5 years ago

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dilip c patel Englewood, CO

The staff at Biz2credit is very professional. I received my PPP funding very very fast. They communicated every step of the ways. I will always use Biz2credit. Thank you

5 years ago

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Rob Henke Brookfield, WI

While the early road to funding was somewhat frustrating, very impressed by how Biz2credit responded to such a challenging situation. Overall - very glad I choose to go with them as opposed to my bank.

5 years ago

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Carolyn Slawski Central Islip, NY

What an easy process! The first round was so confusing. It was great to be able to rely on my CPA to prepare the application and guide us along the way.

5 years ago

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Maggie ,

Biz2Credit made the process of getting a PPP loan very easy and quite fast! I was really impressed with the whole process—I highly recommend working with them!

5 years ago

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Oliver Woloshin Cherry Hill, NJ

Fastest approval and funding compared to any other fintech company or traditional bank. I was approved and funded while my other applications sat in limbo.

5 years ago

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Dream Pittsburgh LLC Pittsburgh, PA

Great experience got my ppp loan in about a week and a customer service rep walked me through the process to avoid mistakes that would have caused delays highly recommend

5 years ago

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Steve Boardman, OR

Excellent communication. Very clear understanding of the PPP2 rules from beginning to end. Make my application process very simple and easy to complete.

5 years ago

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ADoss ,

Biz2credit made the process of applying very simple. I felt supported by one of the team members during the process, as I was able to email and get correspondence quickly.

5 years ago

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Carlos Serafin Inglewood, CA

They were very easy to work with and they responded to our needs so fast, I am so happy with there service that I recommended it to other Friends. Thanks Again

6 years ago

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Jim G New Milford, NJ

To be frank, they came through when at least 8 name brand companies declined me. They were persistent in getting the loan done. I highly recommend them.

6 years ago

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Kevin Watts Auburn, CA

10 Star. No B.S. Very easy and they are very good with communicating their needs. Kind of amazing how quick & easy it was! Thank you so much Tenzin G & Biz2Credit!! Kevin

6 years ago

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Michelle Murlin Las Vegas, NV

They were great for me! Responded very quickly. I was originally rejected for a PPP Loan but then they managed to find a way to get it for me. I am very grateful!

6 years ago

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BRENDA WU Morris Plains, NJ

my application was rejected by many banks and you help to go through the application and got PPP loan. Karmal is very professional and we are very happy. Thanks so much!

6 years ago

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David Coon Charlotte, NC

Great service. Really hustled for me and were very transparent. The big banks should take a note on how to treat a business and customer. Blessed to have used Biz2.

6 years ago

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Jafar Mohammadi Los Angeles, CA

I think your company is the most unorganized company I have ever dealt with. The left-hand does not know what the right hand is doing. I had to resubmit the same document over and over again. The person who was working on my file did not even look at the emails and kept asking for the same documents. We had two companies and filed for both. For one mysterious reason, only one company was processed and I did not get a reasonable answer to why the other company was lost. It took you guys 3 months to process a simple PPP application And I am still waiting for the second company to be processed even though I have already signed the loan documents.

6 years ago

Reply from Biz2Credit

Please send us information to identify your case within our system so we can have our funding specialists investigate this for you. You can provide your case/application ID number, email address, phone number and business name. The more information you can provide the better. All information will be kept private and will only be used to identify your application.

Aug. 5th, 2021