Name: Biz2Credit
Rating: 4.7

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Verified Customer

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Howard Alt Teaneck, NJ

Customer service is terrible. Promises not kept. Extremely bad communication and follow through.

5 years ago

Reply from Biz2Credit

Hi Howard, we are sorry to hear about your troubles. We always strive to provide the best possible experience for our customers and your feedback, will be considered seriously and used to improve our services in the near future. We greatly appreciate your business and thank you for the time you took to review our company. We are confident you will have a much better experience the next time we work together. If you are still looking for assistance please reply with your case ID # and your contact information so we can connect you with a customer support representative. Thank you for your patience during this time.

Aug. 8th, 2021

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Verified Customer

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Jack Mesplay Portland, OR

Support was unresponsive, and communication was poor. Would not use again or recommend.

5 years ago

Reply from Biz2Credit

Hi Jack, we are sorry to hear about your troubles. We always strive to provide the best possible experience for our customers and your feedback, will be considered seriously and used to improve our services in the near future. We greatly appreciate your business and thank you for the time you took to review our company. We are confident you will have a much better experience the next time we work together. If you are still looking for help with your loan, please provide us with your case ID # and your contact information so we can connect you with a customer support representative. Thank you for your patience throughout this time.

Aug. 8th, 2021

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Verified Customer

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Barry Greenberg Thousand Oaks, CA

Difficult to get a call back or clear details.

5 years ago

Reply from Biz2Credit

Thank you for taking the time to give us you feedback. We are sorry you have a negative experience with our company. Our goal is to provide satisfaction to our customers and to provide a positive experience. By providing your feedback we are able to provide better customer service to our future customers. We greatly appreciate you for the time you took to review our company. Hopefully we can work in the near future and provide a great experience as you deserve. If you are still in need of assistance please provide us with your case ID # and contact info so we can connect you with a customer support representative. Thank you again for your patience.

Aug. 11th, 2021

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Verified Customer

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Howard Teaneck, NJ

Customer service is terrible. Promises not kept. Extremely bad communication and follow through.

5 years ago

Reply from Biz2Credit

Based on your response, we did not live up to your expectations of providing a smooth, stress-free experience with your PPP loan. Each time we receive a response like this one, or an email about a subpar experience, we use your feedback to make our company better. We have reached out to you privately to try to resolve the issue. Please reach back out to us there so we can help you if you still need assistance.

Aug. 10th, 2021

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Verified Customer

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valerie vitale Queen Creek, AZ

They messed up my loan And prevented me from receiving my second PPP that I desperately needed

5 years ago

Reply from Biz2Credit

Hi Vaibhav, thank you for your comments. We are very sorry to hear about your frustrations with Biz2Credit but are pleased that we were ultimately able to obtain two rounds of PPP funding and accommodate forgiveness for your company. Relationships with our clients are of paramount important to Biz2Credit and it is disappointing that in this instance we fell short of your expectations, especially regarding our communications with you. The PPP loans had certain requirements that were necessary to adhere to in order to successfully fund your applications. In some cases, depending on the business and information supplied, those documents may have taken longer to acquire and review. We always strive to provide the best possible experience for our customers and your feedback, will be considered seriously and used to improve our services in the near future. If you are still in need of assistance please provide us with a case ID # and your contact information so we can get you in touch with a customer support representative. Thank you for your patience during this time.

Aug. 8th, 2021

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Paulino Hernandez

Everything was super easy to fill out! I would definitely recommend.

4 years ago

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Dominic Denver, CO

This PPP loan funded quick. Not much hassle with this loan in particular

5 years ago

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Donna Leibfritz Nashville, TN

The process was very easy & the turn around time for the loan was very quick

5 years ago

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Kamal Dutt Willowbrook, IL

seamless and efficient. Very clear instructions for small business

5 years ago

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Amanda Wilhite Springfield, TN

Fast and professionals , great communication from loan officer .

5 years ago

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CA DEPARTMENT STAFFING GROUP ,

Great company. Easy application and fast results Funded quickly

5 years ago

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Tabrez Shaikmohammed Laurel, MD

Excellent, Excellent,Excellent Very fast process Iam happy Thank you!

5 years ago

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Mr PJ 1 Los Angeles, CA

The customer service was awesome and the process was very straight forward

5 years ago

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Mehdi Zarekari San Ramon, CA

The process was smooth and efficient. Thank you Biz2Credit !

5 years ago

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MAP Global Hallandale, FL

The whole process was very comfortable and I could get the funds in one week

5 years ago

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Derek Laffey Attleboro, MA

Extremely fast service. These guys are on top of their game.

5 years ago

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Jahniah Dryden Dacula, GA

Great communication. Fast results! Exceeded my expectations!

5 years ago

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keona brown ,

like that they works fast at getting small business like my own funuded

5 years ago

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Brenda Reyes West Lafayette, IN

Telling me exactly what I need to submit and being patient with me.

6 years ago

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Rita White Ottawa, ON

Communication with the Customers and guide them in the best possible way.

6 years ago

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Abdul Qadeer Awan Cypress, TX

My PPP was closed on July 2nd And funded on July 17. You call them and no one respond, I emailed them several times and no response.

6 years ago

Reply from Biz2Credit

Please send us information to identify your case within our system so we can have our funding specialists investigate this for you. You can provide your case/application ID number, email address, phone number and business name. The more information you can provide the better. All information will be kept private and will only be used to identify your application.

Aug. 5th, 2021

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kiran patel Willingboro, NJ

5 star for the platform. Very few individuals though still fall short. Good staff overall

6 years ago

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Cindi Brasher Irvine, CA

PPP loan was a simple process. Got funded in about two weeks.

6 years ago

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Laurie Greenfield San Diego, CA

Paul was quick and thorough and did great. He was so helpful!!!

6 years ago

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Maurice Mikael Los Angeles, CA

very friendly and professional and strait to the point service

6 years ago

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shonna bland Cortland, OH

A big thank you to Ron and Alex !!! They are always on the ball!!!

6 years ago

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Jazmin Queens Village, NY

Very good service , Roshan answer all my question clearly .

6 years ago

Reply from Biz2Credit

Hi Jazmin, thanks for providing this feedback. We're glad to meet your customer service expectations.

Dec. 12th, 2019

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Verified Customer

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Greg Schofield Bristol, CT

No real contact points. website hard to track progress

5 years ago

Reply from Biz2Credit

Hi Greg, we are sorry to hear about your communication troubles. We are aware that this is a troubling time for small businesses so we want to ensure that we are doing everything we can on our end to make the process seamless and easy. Please direct any further complaints to support@biz2credit.com, so we can best assist you and your business going forward.

Oct. 20th, 2021

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Verified Customer

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Kelly Baker Reidsville, NC

Slow to fund and hard to find someone to help

5 years ago

Reply from Biz2Credit

Hi Kelly, we are sorry to hear about your troubles. We are here to assist you through your problems with funding. Please provide us with your contact information or send us an email at customer.service@biz2credit.com. We look forward to hearing from you and resolving this issue ASAP. Thank you for your patience.

Aug. 6th, 2021

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Verified Customer

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Katherine Guynn White Hall, AR

B2 messed up my EIN number. Never corrected their mistakes

5 years ago

Reply from Biz2Credit

Hi Katherine - We would like to take the time to apologize for any inconvenience that we may have cause you as well as any miscommunication. Thank you for taking the time to give us your feedback. Our goal is to provide satisfaction to our customers and to provide a positive experience. By providing your feedback we are able to provide better customer service to our future customers. If you can provide us with your case ID # and your contact information we would love to help you resolve this issue. We look forward to making this a better experience for you and appreciate your patience.

Aug. 8th, 2021

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Tracy Weatherall Coppell, TX

Good service will recommend to others. Great communication

4 years ago

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Ricky Lewis Sacramento, CA

Easy, fast, seamless and no hassle! I used them again!

5 years ago

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Darrell Smith Wadesboro, NC

Getting funds quickly and I want help with my third PPP

5 years ago

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Nissan Pilest Irvine, CA

Excellent service wonderful quick results

5 years ago

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Angelo Peloni ,

Very professional Almost seamless experience Thank yo

5 years ago

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bruce williams Dallas, TX

Fast, efficient, great communication and customer service

5 years ago

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Mary Medley Englewood, CO

The process was relatively smooth, once the SBA's API was working correctly.

5 years ago

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Kourosh Pournaderi Hillsboro, OR

Very easy and they stayed on top of it. Thanks

5 years ago

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Lynda F Stiles Dayton, TN

They were very quick to respond to my application needs.

5 years ago

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Fair Winds RTC South Charleston, WV

Professional, Prompt and Responsive to all needs

5 years ago

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BDeFig Northborough, MA

They gave helpful communicating updates.

5 years ago

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Jason De Bari Maplewood, NJ

Clear process, clear follow-up. fast completion. LOVE

5 years ago

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Mrricknajera ,

A really friendly staff and quick and efficient

5 years ago

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Patricia Garner Midlothian, VA

The most easy and fast process. They really help.

5 years ago

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Greg Needham Canyon, TX

great on line service was able to check my loan at anytime

5 years ago

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Joseph Garcia Peekskill, NY

My loan officer was great! Very easy process

5 years ago

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Rebecca Smith Frederick, MD

The loan process was quick and easy! Highly recommend.

5 years ago

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William Fusselbaugh Ocean City, NJ

Excellent fintec platform. Fast funding.

5 years ago

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Dave Livermore, CA

Easy application and process, recommended

5 years ago

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Jaspal Singh ,

Excellent service well experienced representatives.

5 years ago