Name: AUTOPAY
Rating: 4.5

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Verified Customer

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Jaymee Clineman Janesville, WI

They always were swift and nice about answering my questions.

5 years ago

Reply from AUTOPAY

Thank you for your feedback Jaymee! Cheers, AUTOPAY

Jun. 23rd, 2021

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Verified Customer

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John Penny Alvarado, TX

They did what they said they could do, lower payments and interest.

5 years ago

Reply from AUTOPAY

Great! Thanks for choosing AUTOPAY, John!

Jun. 23rd, 2021

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Verified Customer

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Brandon

Made the process quick and easy, attentive to my questions and friendly

5 years ago Edited September 14, 2021

Reply from AUTOPAY

We strive to have the best service around! Thank you for your business and referrals, Brandon. Cheers!

Jun. 23rd, 2021

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Verified Customer

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seth palos Lancaster, PA

Everything went very smooth , all questions were answered, and approval came quick

5 years ago

Reply from AUTOPAY

Speed and efficiency, outstanding feedback, Seth! Thank you for choosing AUTOPAY!

Jun. 23rd, 2021

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Verified Customer

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Darin OShields Fredericksburg, VA

Process was quick and easy. Staff was professional and personable.

5 years ago

Reply from AUTOPAY

Darin, this is great to hear! Thank you for your business!

Jun. 15th, 2021

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Verified Customer

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Dianna Cline Lowell, AR

Ryan was wonderful throughout the entire process and made it very easy,

5 years ago

Reply from AUTOPAY

Outstanding! Thanks for your feedback Dianna!

Jun. 15th, 2021

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Verified Customer

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Daniel and Sondra Ramos Windsor, CO

Romel was great to work with. He made everything clear and easy.

5 years ago

Reply from AUTOPAY

Daniel, Thanks for your feedback!

Jun. 15th, 2021

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Verified Customer

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Carissa Gracia Oxnard, CA

Very helpful and gave me a great deal. The service was outstanding

5 years ago

Reply from AUTOPAY

Carissa, this is great to hear, thank you for your business!

Jun. 15th, 2021

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Verified Customer

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Christopher Hancheck Aurora, CO

Fast and easy really nice people. Billy kept me updated at all times.

5 years ago

Reply from AUTOPAY

Thank you for your feedback Christopher.

Jun. 15th, 2021

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Verified Customer

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Albert McConnell Yuma, AZ

Great customer service plus kept me informed every step of process

5 years ago

Reply from AUTOPAY

Albert, Thank you for choosing AUTOPAY for your refinance needs!

Jun. 15th, 2021

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Verified Customer

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Louis S Lakeside, VA

The process was quick and less stressful then waiting at a dealership

5 years ago

Reply from AUTOPAY

Louis, Thank you for choosing AUTOPAY for your refinance needs!

Jun. 15th, 2021

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Verified Customer

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Betty C. Phelps Chicago, IL

Easy access with submitting documents, friendly and great rates and price!!!

5 years ago

Reply from AUTOPAY

Betty, We appreciate your business! Cheers, AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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MICHAEL Archibeque Albuquerque, NM

Quick response when I had a question and kept me informed through the process

5 years ago

Reply from AUTOPAY

Michael, Thank you for choosing AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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Charles Burke Magnolia, OH

I felt they were very accommodating and explained everything in great detail

5 years ago

Reply from AUTOPAY

Charles, Thank you for your review!

Jun. 15th, 2021

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Verified Customer

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Susan . Mesa, AZ

They got the job done, but it took a long time. And my interest rate ended up being higher than they first said.

5 years ago

Reply from AUTOPAY

Susan, Thank you for choosing AUTOPAY for your refinance needs!

Jun. 15th, 2021

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Verified Customer

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Tiffany Graber-West La Vista, NE

They have been friendly and helpful. Just not much more experience with them so far.

5 years ago

Reply from AUTOPAY

Outstanding! Thank you Tiffany!

Jun. 15th, 2021

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Verified Customer

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Dawn m Whitmore Cleveland, OH

Ease of use of the company. The whole process was Sonos and relaxing

5 years ago

Reply from AUTOPAY

Dawn, Thank you for choosing AUTOPAY for your refinance needs!

Jun. 15th, 2021

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Verified Customer

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Carlos Torres El Paso, TX

Very professional people and helpful throughout the end of your approval !

5 years ago

Reply from AUTOPAY

Thank you for your review! Cheers, AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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Michael Edmondson Dayton, OH

Very good people and I was very impressed with the way he took care of me

5 years ago

Reply from AUTOPAY

Michael, , Thank you for choosing AUTOPAY for your refinance needs!

Jun. 15th, 2021

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Verified Customer

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Alex Saulus Camas, WA

Easy to work with and provided frequent updates throughout the process.

5 years ago

Reply from AUTOPAY

Alex, thank you for your response! Cheers!

Jun. 15th, 2021

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Verified Customer

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Gina Allende Milwaukee, WI

It was very easy process, the people were very helpful and knowledgeable

5 years ago

Reply from AUTOPAY

Gina, thank you for your response! Cheers!

Jun. 15th, 2021

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Verified Customer

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Keith E Uglow Grandy, NC

Very professional with a smooth transaction start to finish!

5 years ago

Reply from AUTOPAY

Keith, We appreciate your business! Cheers, AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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Jacquelyn Morris Holbrook, MA

I couldn't believe how easy it was They did all the work highly recommend

5 years ago

Reply from AUTOPAY

Jacquelyn, We appreciate your business! Cheers, AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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Jose ochoa Los Angeles, CA

I required to signed documents 3 times and required to contact my current lender for an extension

5 years ago

Reply from AUTOPAY

Jose, Thank you for your review and for choosing AUTOPAY!

Jun. 15th, 2021

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Verified Customer

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Stephen Eldred Greenville, OH

Found me a rate almost half the interest rate then what I was paying

5 years ago

Reply from AUTOPAY

Great to hear, thank you Stephen!

Jun. 8th, 2021

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Verified Customer

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Natalee Nachtwey Kohler, WI

They communicated great and worked fast to refinance my car.

5 years ago

Reply from AUTOPAY

Natalee, thank you for leaving feedback for us! Cheers, AUTOPAY!

Jun. 8th, 2021

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Verified Customer

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Magieline M Phillips Sunnyvale, CA

Because auto pay they are awesome and very helpfull and Specially Jordan.

5 years ago

Reply from AUTOPAY

Thank you Magieline for you review! Cheers AUTOPAY!

Jun. 8th, 2021

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Verified Customer

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Kyle Mick Hinesville, GA

They were quick and easy. My interest rate was lower than predicted.

5 years ago

Reply from AUTOPAY

Outstanding! Thank you Kyle!

Jun. 8th, 2021

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Verified Customer

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Kelly Moravec Sandown, NH

I am having an absolutely awful time trying to get ahold of anyone. I can't get information and everything is completely confusing and taking forever.

5 years ago

Reply from AUTOPAY

Kelly, Please reach directly out to our escalations team. They are here to assist customers with issues during and after the refinance process. You can reach them at - 8442905731 Cheers, AUTOPAY

Jun. 8th, 2021

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Verified Customer

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Jody Groover Greenville, NC

It was so easy. They were so helpful. Made the transfer so quick and easy.

5 years ago

Reply from AUTOPAY

Jody, Thank you for your review!

Jun. 8th, 2021

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Verified Customer

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Jessica Hannibal, MO

Matt was an angel and so patient with us throughout the entire process.

5 years ago

Reply from AUTOPAY

Great Feedback! We will let Matt and his Leadership know about your experience! Cheers, AUTOPAY!

Jun. 8th, 2021

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Verified Customer

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Elisha Lees Summit, MO

Communication was consistent and everything was completed quickly.

5 years ago

Reply from AUTOPAY

Thank you for choosing AUTOPAY Elisha!

Jun. 8th, 2021

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Verified Customer

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Delynn Mahon Safford, AZ

great customer service. It was fast and easy and I enjoyed the process

5 years ago

Reply from AUTOPAY

Thank you for your business, Delynn!

Jun. 8th, 2021

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Verified Customer

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Charlene Chappell Frederica, DE

Always room for improvment however Dane was excellent in his handling of my requests with the loan.

5 years ago

Reply from AUTOPAY

We agree! Thank you for choosing AUTOPAY!

Jun. 8th, 2021

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Verified Customer

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Gary W Starr Vancouver, WA

Because of such personalized service, Emani was awesome to work with .

5 years ago

Reply from AUTOPAY

Gary, thank you for your business! Cheers AUTOPAY!

Jun. 2nd, 2021

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Verified Customer

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Shamra Norman, OK

They have been very helpful and detailed with everything I had questions on.

5 years ago

Reply from AUTOPAY

Thank you Shamra for choosing AUTOPAY! We appreciate your business!

Jun. 2nd, 2021

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Verified Customer

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Kathy Ireland Kent, WA

All of my concerns and questions were answered in a timely manner.

5 years ago

Reply from AUTOPAY

Thank you Kathyfor choosing AUTOPAY! We appreciate your business!

Jun. 2nd, 2021

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Verified Customer

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Eduardo Attleboro, MA

My payments are on time and are easy to make paying off us shorten by months

5 years ago

Reply from AUTOPAY

Thank you for the feedback Eduardo!

Jun. 2nd, 2021

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Verified Customer

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Donna Weaver Chandler, AZ

Everyone was very helpful , patient with me and the process was fast.

5 years ago

Reply from AUTOPAY

Donna, thank you for choosing AUTOPAY! We appreciate your business!

Jun. 2nd, 2021

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Verified Customer

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Tina Sayatovich Heath, OH

The staff was helpful from start to finish. Made it as simple as possible.

5 years ago

Reply from AUTOPAY

This is great to hear, thank you Tina for choosing AUTOPAY!

Jun. 2nd, 2021

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Verified Customer

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Kayla Rancho Cordova, CA

Great experience, helpful, knowledgeable, friendly staff with great service

5 years ago

Reply from AUTOPAY

Kayla, this is great to hear! Thank you for choosing AUTOPAY!

Jun. 2nd, 2021

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Verified Customer

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Marty Apache Junction, AZ

The best customer service, on all steps taken and how easy each step is

5 years ago

Reply from AUTOPAY

Outstanding! Thank you Marty!

Jun. 2nd, 2021

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Verified Customer

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Bret Speer Franklin, NJ

Agent I worked with was great. She was thorough and explained everything

5 years ago

Reply from AUTOPAY

Bret, thank you for choosing AUTOPAY!

Jun. 2nd, 2021

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Verified Customer

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Philip Fort Bragg, CA

Anthony was very helpful and stayed in contact through the whole process

5 years ago

Reply from AUTOPAY

This is great feedback, Thank you Philip!

Jun. 2nd, 2021

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Nick Johnstone Draper, UT

Be very careful to read the final monthly payment amount! The marketing letter they sent me clearly said "Your New Payment = $391" and the actual monthly payment was $629. I have great credit and the new payment is saving me about $125 / mo but I was surprised they claim that my "Total Annual Savings of $4,378 to put away or spend on something you enjoy!" was so far off the actual (about $1,500 / yr). Plus, they missed my middle name on the original loan paperwork - so I had to completely redo it and notarize a 2nd application because the lender required it.

4 years ago

Reply from AUTOPAY

Hi Nick, I'm so sorry we couldn't match the estimate on your flyer. The flyers are based on very limited information and we can only know your actual savings once the lenders receive your completed application. I'm also very sorry to hear we had to redo some paperwork. If you'd like to discuss your experience more, or have any questions, please give our customer success team a call at 844-290-5731.

Mar. 17th, 2022

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Sami Greger

Matt provided great, personable, and timely service. He was available for any questions I had, and the texting communication was very convenient.

4 years ago

Reply from AUTOPAY

That's awesome to hear, Sami! Thank you for choosing AUTOPAY for your refinance. We'll also pass this along to Matt.

Feb. 15th, 2022

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Bianca Sanon Douglasville, GA

Very easy process. They got my interest rate lowered by 15%. They kept me informed every step of the way. Loved working with them.

4 years ago

Reply from AUTOPAY

Thanks for the great review, Bianca! Glad we could help.

Dec. 20th, 2021

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Cece Barnard Candler, NC

Blake R at Autopay helped us very quickly and easily get a refinance loan, lowering our interest rate and monthly payment! A wonderful experience!

4 years ago

Reply from AUTOPAY

Thanks for the review, Cece! I'm very glad we were able to save you some money by getting you into a better loan. Thanks again for choosing AUTOPAY!

Dec. 1st, 2021

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Wilman Chavez

Did everything they said were very informative

4 years ago Edited November 22, 2021

Reply from AUTOPAY

Wilman, thank you so much for the great review and for choosing AUTOPAY!

Dec. 1st, 2021

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Reginald Phillips Houston, TX

They worked very fast to refinance my vehicle. I still waiting on what the payment due date. I need how to make the payment.

4 years ago

Reply from AUTOPAY

Fantastic! Thank you for sharing your experience with AUTOPAY!

Nov. 19th, 2021