Name: Progressive Auto Insurance
Rating: 4.1

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Krista Griffith Tulsa, OK

Customer service is friendly and answers promptly. My son got a surprisingly low rate after incurring a dui in 2019.

4 years ago

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Hannah Barth Tallahassee, FL

Progressive was super affordable as a new driver. When someone rear ended me, they took great care of me!

4 years ago

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Dottie S Downing Meadville, PA

Wonderful customer service and very quick to process claims.. Wonderful website to make payments etc

4 years ago

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A Gotti Carmel, IN

A wonderful insurance company. They are legitimate and take care of their customers, which is hard to find

5 years ago

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Dave Fortin Kingston, PA

Absolutely horrible! Their rates are ridiculously high, their "safe driver" program they have is complete garbage. It actually RAISED my car insurance, their customer service answers immediately but they always seem to be on the defensive. I wonder why? Too many complaints perhaps?

5 years ago Edited September 22, 2021

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Julia Peral Corpus Christi, TX

This insurance was great in the beginning but when we added another vehicle the monthly payment went from $150. to $730 a month had to drop that company quickly

5 years ago

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JB A Moncks Corner, SC

Made the switch to Progressive Auto Insurance from State Farm. Extremely pleased with value and customer service.

5 years ago

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Renae Lasday Sarasota, FL

It all depends on who answers the phone when you call. They dropped us because of too many “incidents” however a year later wanted us back because of our outstanding driver record. Switch to Geico and stayed because paying less money for the same car insurance coverage.

5 years ago

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B L Flint, MI

They don't care about their customers, they say they will work with you, but then they turn around and add charges to your account for no reason, and will tel you they have policy increases for no reason. I've never filed a claim in my life, but they treat you like a cash machine who is just there to feed them money.

5 years ago

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Jaelynn Florence Jacksonville, FL

Progressive Insurance has great policies and cares for the safety of its customers. When calling for help they give the best advice to which policy.

5 years ago

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Carrie Prince George, VA

Great customer service. They really work with their customers. I would recommend this company to others.

5 years ago

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Joanne_motherofanangel Shelby, NC

Progressive has wonderful customer service but was more expensive than what several other companies were.

5 years ago

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Kayln H. Greenville, NC

I absolutely love progressive. I was able to reduce my insurance cost by $100 a month by switching to them!

5 years ago

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Cassie Banuelos Tampa, FL

So far so good! I am able to do a lot from the app and any customer service representative has been excellent.

5 years ago

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Kelly chase Newark, NJ

Progressive is the best car insurance I’ve ever had! They listen and understand. They have great coverage!

5 years ago

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Bethany Rockville, MD

Progressive didn’t provide a good benefit for its customers during the pandemic. No reduction of premium or no discount although you didn’t drive at all.

5 years ago Edited September 14, 2021

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Christopher Lake Menomonee Falls, WI

Really the easiest insurance to work with. We have had 2 claims in 5 years and they have been incredible to work with.

5 years ago

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Joannetta Jarman Secaucus, NJ

We had them for a few years and we loved the little gadget they send to attach to your car and the better you drive the lower your rate is.

5 years ago

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ang Milwaukee, WI

They have great rates. They offer great incentives for clean driving record. I have been with them for 4 years.

5 years ago

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Lisa Houston, TX

Great service , reliable for car protection , works with various discounts . Excellent customer service , not too long holds

5 years ago

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Chris Benton ,

I have my cars and RV insurance with Progressive! Easy to navigate the website and can do all of it online👍

5 years ago

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Mel Cedar City, UT

We have had Progressive for only 6 months I did shop around and found there pricing very competitive

5 years ago

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Bryce Johnson Colorado Springs, CO

Progressive may be the cheapest auto insurance company, but you really feel those cost cuts. Their online tools hardly ever work, so if you want to bundle policies, you're better off talking to a local agency.

5 years ago

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Jared Provo, UT

I had Progressive for a few years and was happy with my experience with them! Great customer service!

5 years ago

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Wayne De Field Dallas, TX

Good customer service!, professional!, courteous! Friendly!. And good prices! So far they have been good to us.

5 years ago

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1000 rwhp Houston, TX

Good coverage options and great customer service. Offer good discounts and take the time to explain in great detail.

5 years ago

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John E Leadore, ID

We have been able to ensure a small truck we use for Toting our RV I found it competitive claims department satisfactory

5 years ago

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Morgan whiting Los Angeles, CA

We have used Progressive for our personal auto insurance and business. They have great rates for a great price.

6 years ago

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Dayna Riverton, UT

I like that they have good discounts on multi policy contracts. Their rates are very competitive and their customer service is some of the best

6 years ago

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Melodie Peterson Sandy, UT

During my experience with Progressive I always felt that they had my best interests at heart. Even when I had a claim they were very patient.

6 years ago

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Cyndee Seare Midvale, UT

Progressive is an awesome insurance company. Their customer service is tops. Especially in Midvale utah

6 years ago

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Maryann Renteria (Mckrae) Riverton, UT

Love Progressive auto insurance. They are friendly and easy to work with. I can always get in touch with someone when I need help.

6 years ago

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Lara Leigh Raulston Phoenix, AZ

We have always been treated well with Progressive. Competitive rate and Progressive is a bonafide company.

6 years ago

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Savanna Saratoga Springs, UT

Young married college students who recently got their own insurance and this was the provider that gave us the most bang for our buck.

6 years ago

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Justin McMurtrey South Jordan, UT

We have used Progressive for auto and motorcycle insurance. Customer service was good and when we had a claim it was handled quickly.

6 years ago

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terryjamison Madison, MS

I have progressive auto and home insurance !! They always go out there way to help costumers !! Very pleased

6 years ago

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Anita Long Beach, MS

Progressive is easy to deal with. They have excellent customer service. Their online system is user friendly.

6 years ago

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Linda Carol Brown Valdosta, GA

Love there online take of everything or if I want to talk to my local agent representative I can do that too!

6 years ago

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Sara Lageman Lageman

I have been with Progressive since I can remember. They have always been willing to work with me on any issue that came up.

6 years ago

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Derick Spring, TX

They have been a great value. I have been in one accident and they were quick to help and take care of everything.

7 years ago

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Liana Colorado Springs, CO

Decent options that can give you peace of mind. Very customizable, too, so you can pay for exactly what you want and not stuff you don't need.

7 years ago

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Rischelle Mikkelson American Fork, UT

We chose progressive because they had the best deal. We never had a claim with them, but if I ever had a equation, their call in Center was helpful.

7 years ago

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Rachel B Eagle Mountain, UT

I had questions about progressive’s insurance, and their customer service was not helpful at all. I would not recommend reaching out to them.

7 years ago

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Melanie Curtis Pleasant Grove, UT

Progressive was good to us for the few years they covered our vehicles. We moved to them from Allstate because their premiums were lower.

7 years ago

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Maya Lewis Pleasant Grove, UT

I've been a Progressive customer for years. They've been great to work with. I love the good student discount.

7 years ago

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Dylan Curtis Pleasant Grove, UT

I was a customer for several years. I thought they had a nice low rate until I found ESurance and switched. Never had any trouble with Progressive.

7 years ago

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Melanie E Draper, UT

I was able to sign up online; the process was simple and straightforward. Progressive gets an A+ in my book.

8 years ago

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Rashida Laumatia Saint George, UT

Way overpriced! Always adding on extra fees. So quick to take your money but take forever to refund when they make a mistake. They over charged me and when we finally got it settled they took 60 days to return my money. For a company that says they have lots of discounts and customer appreciation, is false!

8 years ago

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Kristy Williams Gilbert, AZ

We currently have Progressive Insurance for our Auto Insurance. We haven’t had any claims but their rates have been the best our agent could find.

8 years ago

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Lisa steinepreis Gilbert, AZ

LOVE Progressive. Have been with them for years. They have the best customer service and amazing rates.

8 years ago