Progressive Auto Insurance Logo

Progressive Auto Insurance

Is This Your Business?
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7.1

Overall Score

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Vy Ha Birmingham, AL

Helped me sort things out for my first car accident. It was very traumatizing but the people stayed professional

4 years ago

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Michala Tallahassee, FL

Provides exceptional customer service for car insurance inquiries.

4 years ago

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Alancea Gonzalez Tallahassee, FL

Great customer service and great stable prices for auto insurance

4 years ago

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Kiera Benn The Villages, FL

My policy with them ended and switched to Geico. Progressive slapped me with a 212 bill just because. Won't ever use again

5 years ago

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Armando Espinoza San Antonio, TX

Good communications and if they don't know answer will get back to me.,

5 years ago

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Samantha Grabert Salt Lake City, UT

Was ok. Had them for ten years but when we had an accident had a lot of trouble with the claim. Found a better company.

5 years ago

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Diane McGill Fultondale, AL

My rate went up hundreds of dollars. The roadside insurance we paid left two of us stranded for two days~~two separate roadside horrors. Roadside will leave you on your own.

5 years ago

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lachelle norton Indianapolis, IN

Very professional and will work their hardest to get you the help you need.

5 years ago

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Cody Castillo Tucson, AZ

quick to deliver on claims, as well as fairly budget friendly.

5 years ago

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Jodi Reynolds Camarillo, CA

My favorite insurance company. So easy to manage and very affordable.

5 years ago

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Kim Decatur, IL

The best insurance. Their prices and customer service is amazing.

5 years ago

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MINE' GOMEZ Basking Ridge, NJ

The ease of their mobile app is amazing. The service has been really great as well

5 years ago

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Jwat1213 New Market, MD

Always had a great experience. 2 accidents and they made it easy to get fixed

5 years ago

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Lynne Wilson ,

Progressive itself has a great product and options. I had been a customer for over 20 years.

5 years ago

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SA Summit, NJ

Been a customer for a few years now. Progressive works to make sure you’re getting the best rate.

5 years ago

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SJ Norcross, GA

No real issues. A little high depending on the area you live in. Customer service is pretty good.

5 years ago

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Destini Ferguson Tallahassee, FL

Very expensive. Little to no accident forgiveness! It took me days to get in contact with my agent. There was no effort on his part to keep me updated on the process.

5 years ago

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Steve Ashby Portland, OR

I liked Progressive until they kicked me out. Apparently I had made too many claims...isn't that how it's supposed to work!

5 years ago

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Diana Ploeger Oakley, UT

Rates are comparable to other companies. Website is difficult to navigate. Offers a variety of options.

6 years ago

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Seth Boudoin Long Beach, MS

Great monthly prices and are very lenient with giving out discounts for those in need of them.

6 years ago

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Tainá Felippe Naples, FL

Rates are high. Customer service didn’t seem to care too much when I compared them to the GEICO rate I was offered.

6 years ago

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Dwhoush Slidell, LA

From researching on my own for different car insurances, Progressive was definitely at a premium price compared to the others.

6 years ago

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Camille Lynnwood, WA

Their quotes have always been quite a bit more money than elsewhere. Also their commercials are getting annoying.

6 years ago

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Lane Bradshaw Norcross, GA

Progresssive took care of the car wreck I was in. Customer service was amazing!

6 years ago

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Ohhey Kuna, ID

Pretty alright kinda expensive. They couldn’t help me remove an incorrect mark on my driving record and charged me too much.

6 years ago

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Jimmy Hall Clifton, NJ

Progressive is an okay auto insurance sometimes it doesn't take care people who needs insurance and be covered with it.

6 years ago

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Shaznae Tallahassee, FL

Best insurance. It protects you at all times. A great customer service as well.

6 years ago

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Erin Bengtzen Salt Lake City, UT

I have this company now and am very frustrated. My costs keep going up and they are difficult to communicate with. Currently searching for a new insurance company

6 years ago

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corbin i Creery Sterling, UT

They are a good trustworthy company with good rates overall not my favorite but still a good choice.

7 years ago

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Spencer Ashburn, VA

The snapchat device is a great idea that has always allowed me to fain additional savings.

7 years ago

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Roger Hamilton New Haven, VT

Horrible communication. I had to fight with them from day 1.

6 years ago

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V V

the total-loss car, Progressive paid for covering was very below market value

6 years ago

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pumpkinsmom Grand Rapids, MN

expensive, but clear billing and great customer service

7 years ago

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Christopher Roberts Kingman, AZ

They do their job for a decent price. Solid value

8 years ago

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D osborne

They raised my rate 200 for nothing... no crashes, no tickets just a higher rate

8 years ago

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B Young

Very high rates confusing rate increases. I have nothing else to say

8 years ago

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Linda

I left Progressive because they kept going up on my rates and I wanted a company that would also insure my home.

8 years ago

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Rachel Campbell Duncanville, TX

Poor customer service and communication. Poor results when "supporting" their customers in times of need or crisis

8 years ago

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katie Havana, FL

I like being able to lower my bill with the snap shot.

4 years ago

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D Webster Washington, DC

Provides excellent service and coverage.

4 years ago

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Sam Linthicum Arab, AL

Good insurance, low rates. Great response to auto claims.

4 years ago

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Tianna Tallahassee, FL

Offers good grade discount that gets applied to insurance policy

4 years ago

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T.A. Niles Chandler, AZ

Great Customer Service. Replacing a windshield was easy.

5 years ago

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Megan Huntley IA

Super helpful customer service! Very trustworthy company.

5 years ago

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Christine T Royse City, TX

Used them for years but they kept raising rates each year. Finally had to drop them because of it

5 years ago

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hemant mahidhara Metuchen, NJ

Great service. Customer service is very helpful!

5 years ago

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Melissa Magnusson Charlotte, NC

We were charged more than we anticipated and we felt like we were misguided by their customer service

5 years ago

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DeeDee G. Dallas, TX

The rates are not great, very expensive where I have found other companies to be cheaper.

6 years ago

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Claudina Moreau Fort Lauderdale, FL

The insurance is high and I have had a situation where their claim agent did not fight for my case.

6 years ago

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Stacy Lehi, UT

We like progressive ok but they got too expensive so we ended up switching to Esurance

7 years ago