Name: Progressive Auto Insurance
Rating: 4.1

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Eddie Sparks ,

Long time customer. They are always helpful and readily available. Rates where very competitive and fit our needs exactly.

5 years ago

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Saranie Wahlen Eagle Mountain, UT

I’ve bundled auto and renters insurance with progressive and have been taken care of. They have great customer service and response time.

5 years ago

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Azrienne Davis Tallahassee, FL

offers great prices for insurance, even get rewards for safely driving! students also get discounts. rewards increase the longer you are a member

5 years ago

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Erin Drake Norcross, GA

I had Progressive Auto insurance for a year. Before I added my teen daughter, I called to get a quote to see if the vehicle we were purchasing would be affordable with her on it. The quote they gave me was reasonable. However, when I got my next bill in the 6 mos billing cycle. It was $300 more a month than what they quoted me. Will never go with them for insurance again.

6 years ago

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Dave_ Layton, UT

I like their pricing tools and the ability to compare options against other insurance companies. My comparison happened to be more expensive than other options.

6 years ago

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Jane M Phoenix, AZ

Best price and payment for billing is simple to complete online. Bundled and saved with Home and Auto, can't complain about that!

6 years ago

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Hunter Brister Hattiesburg, MS

Progressive provides high quality customer service and always makes sure I am aware what is going on. I would recommend Progressive to anyone that required insurance.

6 years ago

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perscilla Tallahassee, FL

I am glad that I switched to Progressive. This insurance company is cheaper and more affordable than my last insurance I had.

6 years ago

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Eny Donnelly Port Saint Lucie, FL

I have right now a progressive insurer and it is very affordable, has many discounts, they answered right a way your call

6 years ago

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Kimi Bayles West Valley City, UT

Getting insurance through Progressive is easy and the customer service when I call is fantastic. However, I don’t get much savings from them, so I switched to a new service.

6 years ago

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Constance Falatea Kirkland, WA

My premiums kept going up and when I didn't renew my insurance policy, they sent me to collections for the renewal rate even though I paid my entire premium before the policy expired. Not a fan of Progressive and the commercials are meh..

6 years ago

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marco Munford, TN

Gave me insurance when i was 19 and had no credit score. Great to start off with but i recommend switching to a more economical insurance as soon as possible as their prices can be high

6 years ago

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James Conder Eagle Mountain, UT

I had progressive insurance for a few years and it seemed even though I was not getting in any accidents or getting any tickets my premium went over a little each year.

6 years ago

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Glen Powell Long Beach, MS

I currently have progressive and their customer service is 2nd to none. They are quick to respond and easy to work with.

6 years ago

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Allison Hall Gulfport, MS

Great rates and coverage levels. Customer service reps are extra helpful and always able to find the answers to my questions.

6 years ago

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Lindsay Long Beach, MS

I got into a wreck a while back and I filed a claim. It was an easy process and I was able to get a rental car while my repairs were being taken care of.

6 years ago

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Robert Paugh Long Beach, MS

Progressive is very good company i have been a customer for many years now. i have there road side assistant insurance its the best

6 years ago

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Leslie Jackson Middletown, DE

I had been a loyal customer of Progressive for 15 years and discovered that I was overpaying for my auto insurance from them. They have great customer service but not great enough to warrant me paying an extra $140/mo.

6 years ago

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Juan Beaver, PA

I was a loyal customer for a few years, after my license was suppsended they decided to try and raise my rates to $480 a month. At the time i was a college student with an old car and i could not afford that. I then switched to a company that wanted only about $195 a month. It seems they don't value loyal customers

6 years ago

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Connor Farmington, UT

They have cheap prices but beware of the snapshot if you're not the BEST driver. But they have great service, are extremely helpful, and have a great autopay system.

6 years ago

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Kaydence Bonino Riverton, UT

Our motor home is insured through progressive insurance. We haven't had any problems and their customer service is great!

6 years ago

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Tony Riverton, UT

Definitely the best value for your money, as far as car insurance goes. Home/renter's insurance isn't quite as cheap, but still overall, the value is the best out there.

6 years ago

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Valerie Shull Gilbert, AZ

Progressive is the best insurance ever! I love how they have the safe driver discount and truly want to give you the best rate they can

7 years ago

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Beth Farmer Pleasant Grove, UT

We were shopping for auto insurance for the first time. I spent at least ten minutes answering tons of questions for their online application and got an incredibly EXPENSIVE quote back. Called a few local agencies to help me shop around and I cut their quote in half with other providers in just a few hours. I will most likely never turn to Progressive for any kind of insurance.

7 years ago

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Tyler Mansfield Provo, UT

I participated in the Snapshot discount program and saved quite a bit of money! Definitely the cheapest for someone in my age bracket, a young male.

7 years ago

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Kaitie Rodriguez Mesa, AZ

I've used Progressive before and then signed up with them again and they cancelled my policy within a month and then owed them more money for them cancelling my policy without notice. I used to really enjoy them but their customer service was not very helpful and they werent able to do anything to help keep my business.

7 years ago

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wanda Saint George, UT

i was quoted a really good rate for 2 vehicles. i clarified that i wanted full coverage and they assured me that i did. a month later a rock hit my windshield and i had to get it repaired. i called to tell Progressive and the agent said that i did not have that coverage. the rates keep going up where it was getting ridiculous. customer service was not helpful at all and kept putting me on hold so he can go ask his supervisor. that was the last time i did business with Progressive.

8 years ago

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Janna Gilbert, AZ

I was hit by a progressive customer and my car was totaled. Progressive offered to send me a check for about $3,000 under what my existing loan amount was on my car. They were unhelpful and very unprofessional in the way they did business. The agent who was helping me was nice enough but the company policies on totaled vehicle valuation seemed very shady to me. I decided to make a claim on my own insurance because Progressive’s offer wouldn’t have even covered my totaled car much less help me purchase a new one.

8 years ago

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Abby Rees Provo, UT

I have been using Progressive for the last year and I have not had any problems. Their customer service is good and are very helpful when I come across a problem or question.

8 years ago

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Jaid Clark Yuba City, CA

Customer service is amazing, they contacted me immediately when I needed it and my rates are great

4 years ago

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Sherri Gresham Baytown, TX

When filing a claim everything went smooth, but the premiums started getting too high which forced us to change insurance companies.

5 years ago

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Steve Pitman Largo, FL

Progressive needs to spend less money on their pathetic ads and more money on legitimate claims.Progressive refused to cancel my policy after i sold my vehicle,then they notified dhsmv that i allowed my policy to lapse.

5 years ago

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Kent Jensen Newberg, OR

Good price, good service. Never a problem with premiums or customer service. Very satisfied.

6 years ago

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K. Belleville, IL

Have been with them for years and have always had better then expected service.

6 years ago

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Karin Emma

Have auto & rental insurance since 2012. Best rates around and great customer service

6 years ago

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Gabriel Cotto Brandon, FL

Very good so far, good customer service, every policy my payment goes down so that’s good.

6 years ago

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Jalan Mccloud Tallahassee, FL

Great coverage all around but it if really expensive. Takes a while for a reply if you get into an accident and need to file a claim.

6 years ago

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Nicholas Genes Los Angeles, CA

This was the first company I had as a car owner, I did like the low rates and had no issues apply for insurance.

6 years ago

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Christina King Pass Christian, MS

I do not recommended Progressive, they are expensive and do not care about their customers. They take your money and then don’t want to help you when you’re in a car accident. I would give 0 stars if I could.

6 years ago

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Amy Boren American Fork, UT

It was difficult getting an accurate quote. we were in a hurry so we signed up but only stayed a few months before we switched.

7 years ago

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Paula Robinson Stillwater, OK

Have been accident free and got a discount. I pay at my insurance agent's office monthly.

7 years ago

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Patty Cruz North Fort Myers, FL

They are reasonably priced. Easy to file a claim, easy to add or remove a car off the policy

8 years ago

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Alfredo Tinoco

So far pricing and customer service setting up the insurance. I haven't had any claims.

8 years ago

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Anna

ITS BEEN GOOD, BUT THE ONLY DOWNFALL IS THEY RAISE IT EVERY TIME THE POLICY IS UP

8 years ago

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Billy johnson

Great customer service great prices awesome kind and friendly people to deal with

8 years ago

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JOHN MOSELEY

Great and easy to use website. Low premium. I have not had to file a claim yet

8 years ago

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Mary Eriven

They Cost to much and like other companies they have the lower deductible and give you a check back progressive is not giving you anything back

8 years ago

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Ken

Easy to work with, good online resources, great repair and claims processing service.

8 years ago Edited September 14, 2021

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Jennifer Tallahassee, FL

I have been a customer for over 20 years. The price is decent, especially for three vehicles. Filing a claim is quick and easy.

4 years ago

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Lyssa Tallahassee, FL

I really enjoy the customer service, whenever I need help or have a question, they are always quick to answer!

4 years ago