Name: AAA
Rating: 4.3

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Melanie Rio Rancho, NM

I was involved in a car accident and they took forever to return calls (days!), when their voicemail said they reply by 4pm daily. This was on every occurrence that I called them. They still have not paid out my claim and it’s been nearly two years they’ve been dragging their feet.

6 years ago

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Rushie Gregory Pleasant Grove, UT

Our experience with AAA was fantastic. They helped us a lot with the car accident we were in about a year ago. Would recommend.

7 years ago

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Ashlyn Cann Alpine, UT

Great experiences with AAA. Plus, I really love all the discounts that you can get using your membership to places like disneyland.

7 years ago

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Darrin Henry Pleasant Grove, UT

I love the value for AAA because I have a Natural Gas car, and want the ability to have it towed if I ever run out of gas.

7 years ago

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Julie Spanish Fork, UT

They give me so much peace of mind when I road trip. When I needed my car towed they were right there and the tow truck driver was kind and knowledgeable.

7 years ago

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Amanda Purpura Gibsonia, PA

On more than one occasion, it has taken hours for a tow truck to arrive or they didn't arrive at all. This is not the level of service that I have been accustomed to from AAA so not sure if there are recent challenges causing this to slip. In the past, the service has been excellent but seems to be taking a nose dive.

7 years ago

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Linda Quach Gilbert, AZ

They are super cheap and convenient. They have helped me out several of times with towing and a dead battery and flat tires- good timing

7 years ago

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Mia Hernandez Tempe, AZ

AAA is a great company to go with when looking for insurance there customer service is excellent and there product over all is great

7 years ago

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Kristie Sgambati Rocklin, CA

WE have had AAA for 30 years. They have been amazing to work with through each of our claims. The discounts provided us as AAA members has also been helpful.

7 years ago

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Kathie Bowman Lakeside, CA

I have been with AAA for years. They are always there when I need then and easy to access. Their customer service is always top of the line

7 years ago

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Douglas Larson Pleasant Grove, UT

The best part of the insurance is their roadside service. AAA is quick and responsive to distress calls to come tow a car.

8 years ago

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Ernie Covers Lakeland, FL

best service they were there in 20 minutes to change my flat tire excellent customer service

6 years ago

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Edward Young Midland, GA

Excellent. The customer service agent was very well informed and able to assist me immediately. w

6 years ago

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Marion Freund Oakley, CA

Fast response, good customer service, refund during Covid lockdown, trusted name and brand

6 years ago

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Wayne Roberts

5 star service and reasonable costs. Easy to get in touch with and courteous on the phone.

6 years ago

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Larry M Tuttle

AAA has the best customer service, 10x faster than Calif DMV, & are very knowledgeable & curtious

6 years ago

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Kinord C Westville, FL

Triple A provides me with the fastest road side assistance for whenever my car has troubles

6 years ago

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Ioana Asiata Herriman, UT

AAA is awesome. The employees are very helpful from the customer service to the roadside assistance.

6 years ago

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Kimsreview Olney, MD

Love AAA. Convenient and very helpful when needed. It is peace of mind when you are in a tough bind.

6 years ago

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Cori Hernandez Tacoma, WA

My tow driver Chris was very helpful and made the experience less stressful for me but being nice.

6 years ago

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S Logan, UT

I have never needed to use my AAA card, but I have always had that experience with their customer service

7 years ago

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Chelsea Richmond, VA

AWFUL SERVICE.. they told me they’d be here in an hour, then two.. they continue to push it back until you’ve been sitting and waiting for nearly three hours. Would not recommend.

8 years ago

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art

I never have had a problem warn I have called all my questions have been answered.

8 years ago

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Donna Shanahan

Responsive, quick with answers + help, rewards driver for responsible driving + price

8 years ago

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Glen Williams

Awesome customer service! And they're definitely not some cut fly by night cut rate insurance company!

8 years ago

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Mymy Tallahassee, FL

AAA is the best; customer service is always super-fast and accommodating whenever I need assistance!

4 years ago

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Brylee Roberts Riverton, UT

A literal lifesaver. There has been countless times that my family had been stranded and luckily we had AAA to help

4 years ago

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Hannah Barth Tallahassee, FL

AAA is a life saver! I had a flat tire at work and they came quickly to help. The service was great.

4 years ago

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RD Owens Charlotte, NC

The employees are always very nice to deal with and pleasant. I always enjoy going there for my AAA needs.

4 years ago

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Charles Fairbanks Ocala, FL

I was with AAA but switch to State Farm because of price then two years later went back to AAA because of price. They both are great companys.

5 years ago

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Briana Garcia

They offer so many DMV services. But only take cash or check. Should put this on website for customers

5 years ago

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Debi Oswego, IL

They’re a great company specially when it comes to towing prices are getting a bit high though I think compared to other companies.

5 years ago

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Bonita Kennedy Ellensburg, WA

I have not had any problems with this company. Issues are resolved quickly and the customer service is fantastic.

5 years ago

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Martin Shaffer Davis, CA

their agents are clear and very helpful. In over 20 years with the company never had any difficulty.

5 years ago

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Debra Sims Chicago, IL

They are very dependable and I have my life insurance through them because they have great customer service

5 years ago

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Gary Kapanowski Macomb, MI

Used to have insurance with AAA. Found better coverage and price from an independent agent. I still have road service. I like AAA road service very helpful and usually timely.

5 years ago

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daniel shen Garden Grove, CA

The main reason to use AAA as your insurance carrier is if you already have their roadside assistance and it saves you money

5 years ago

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Kristen Fratt Mesquite, NV

AAA has been a fantastic service - especially their roadside assistance that has saved my family and me numerous times.

5 years ago

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Steven Klaproth Phoenix, AZ

I have been a long time customer of AAA and their products and service are excellent. I really like the towing service.

5 years ago

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Aarin Walker Greenwood, IN

They are reasonably priced and live up to their claims. I had to use them once or twice and had good experiences both times.

5 years ago

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Gary Woo Salt Lake City, UT

I have AAA for my auto insurance and they make it really easy to get roadside assistance when I need it.

5 years ago

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rachel tilley ,

AAA quality they provide I love the services they provide im a happy customer their package choices are great

5 years ago Edited September 14, 2021

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Dorothea Grimes-Farrow Athens, GA

I've been saved by AAA multiple times. My teen drivers have been as well. They are reliable and available when needed.

5 years ago

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Tagg Ogden, UT

They have good rates but what really helps is the savings you get with the hotels each night you stay. We normally save about $15 a night.

6 years ago

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Tiauna Anderson Salt Lake City, UT

AAA has always been so dependable for us and I highly recommend them. They have great pricing and good customer service

6 years ago

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Tyrone and Erica Christian Bolingbrook, IL

This company has always been polite ,care about your safety and willing to make sure you are satisfied!!!!

6 years ago

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J V ,

Foundation of american discount groups. A stand up tall type of group that works hard for its members

6 years ago

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Lissette Sanchez Mesa, AZ

I have been a AAA fun r 20+ years. I have always been satisfied with their roadside assistance and travel services.

6 years ago

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Alice Boone , WI

They have cheapest prices representative are so patience I always get my home insurance with them also

6 years ago

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Jill VanVestrout Endicott, NY

Always there when you need them! And you can save just by being a member at a lot of unrelated places! Excellent!

6 years ago