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5.8

Overall Score

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Alberta & Warren Weisberg Vero Beach, FL

We love JetBlue, .We are old and disabled and they are all wonderful to us We only fly Jet Blue they get a 10

11 years ago

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Bette Fort Lauderdale, FL

Was delayed at the airport again for 2 hours. No one told us why or cared. What has happened to customer service. There another new fare opportunity charge people to tell them why they are sitting around for hours. You were my favorite now you are like everyone else (almost)

11 years ago

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Fatima Melo Gonzalez New York, NY

every time i have traveled to dominican republic and orlando florida has been a great experience,i love jet blue

11 years ago

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joy haines Saint Petersburg, FL

I had a nightmare experience and posted it on your FB page with the video . Also called and no help at all . I have been MOSIAC for years and fly 2 times a month from FLA to NYC . Very saddened at what I saw and experienced . I lost a lot of respect for the company I have boasted about for the past 10 years

11 years ago

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Michelle Rego Park, NY

Not liking the new checked bag fee. Otherwise love jetblue. Occasional mishaps are far outweighed by all the pluses of this airline

11 years ago

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Jenn D Mashpee, MA

Flew from Boston to Vegas-- crew was great. Now that Jet Blue is charging for a first bag they will no longer be my first choice of airline.

11 years ago

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Rose M Roman Paramus, NJ

I have been using Jet Blue for years. Great prices on airfair. Great service and the schedules are good.

11 years ago Edited September 14, 2021

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Helen Leger Peabody, MA

Love this airline. Best fares. best comfort , best staff and very reliable.(and serve Dunkin Doughnuts coffee)

11 years ago

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Patt Gorham McCone Quincy, MA

just no comparison with the other airlines.more room ,tv or movies and good snacks.what else could you want?

11 years ago

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JUANA Brentwood, NY

THE BEST AIRLINE , MY TRIPS TO PUERTO RICO, FLORIDA ALWAYS ENJOY WITH JETBLUE, GREAT CREW AND COMFORTABLES SEATS . I LOVE YOU JET BLUE !!!!

11 years ago

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Gerald Hays Layton, UT

They are a good airline. Flight attendants are friendly and good service. Enjoyed my flight. I was comfortable on the flight and the price was reasonable.

6 years ago

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Myken Salt Lake City, UT

JetBlue used to be our preferred airline due to it's reasonable prices. However, they are far from the cheapest these days and we haven't flown with them for awhile due to better rates with other airlines.

6 years ago

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keiontai henry Tallahassee, FL

This flight experience is very comfortable and make sure you take advantage of the fact that carry on bags are free as well!

6 years ago

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cb Thibodaux, LA

amazing service! the only airline I know that has wifi and at that for only $10! Staff were very friendly and the in flight food was also very tasty!

6 years ago

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Daisy Ramos , FL

Jetblue is a very nice and clean airline. They are very accommodating, and were always so helpful. I will definitely ride with them again.

6 years ago

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Thomas Andersen Tallahassee, FL

My family recently flew JetBlue for the first time last summer and we had a very pleasant flight experience. The service was very friendly.

6 years ago

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Nina S Palm Beach, FL

overall care for passengers including food. service, and flight experience. This airline allows me to fly comfortably and worry free.

6 years ago

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Pekeiydra Williams Tallahassee, FL

Flying with JetBlue is always a pleasure, the fly attendant are very nice and the ride is very comfortable. Definitely would fly with Jet Blue again.

6 years ago

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MaryAnn Price, UT

We love flying Jet Blue. The seats are comfortable, more leg room than other carriers. The crew is always friendly and accommodating.

6 years ago

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Zabsanti Silverhill, AL

I rode in jetblue a couple years ago and their service and quality is very good. I would love to ride one or maybe work with jet blue.

6 years ago

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Kaitlyn Rios Ogden, UT

JetBlue has a great advantage in its service offering low rates, low fees and great customer service. They have professional flight crews that are always on time.

6 years ago

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AveryRex , UT

My experience on jetblue is always very good. The crew memebers are always very attentive and I love that I am able to have unlimited snacks.

6 years ago

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Christy Suguturaga Orem, UT

Best airline. Great prices. They just need a flight into San Diego because Long Beach commute is unpredictable. I have to plan around traffic.

6 years ago

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Nichole Hiatt Eagle Mountain, UT

Our flight was delayed multiple days due to weather related issues and JetBlue was great to keep us informed of our flight options.

6 years ago

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Cim Carver Cheyenne, WY

I’ve flown JetBlue when looking for the most economical flights possible. You get what you pay for. Not that anything is bad, it is just no frills and older equipment (at least the planes I’ve flown on are).

6 years ago

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Dana Heimback Carlsbad, CA

Always a good experience but too far to drive for the good price. From san diego to long each. But i love the small long beach airport.

6 years ago

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Familyman Phoenix, AZ

We had a great experience. We flew from Salt Lake City Utah to Fort Lauderdale. The flight was great and the flight attendants were polite and helpful.

6 years ago

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Amy Christian Orem, UT

Best airline out there, Only problem is lack of routes from my city. Great snacks, quick boarding and don't nickle and dime you.

6 years ago

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fernandopessoa Cheyenne, WY

We flew JetBlue last month and it was awesome. Flight was on time, plane was clean, and the employees were helpful and friendly.

6 years ago

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Christine Comstock Bountiful, UT

Every time I’ve flown with JetBlue I’ve had a great experience. The crew is always friendly and they aren’t stingy when serving the passengers.

6 years ago

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David T Draper, UT

I love JetBlue. Their snacks on flights can't be beat and their customer service is great. I only wish they flew to more locations.

6 years ago

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PessoaJ Herriman, UT

I have always had a positive experience flying Jetblue. Flights have always arrived on time and service was great! Would recommend them to anyone!

6 years ago

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Tiana Moe Brooklyn, NY

You get what you pay for. It's a lower quality airline, but they also usually have the lowest prices. If they have the cheapest flight at a decent time, I fly JetBlue.

6 years ago

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Jesse Rice Biloxi, MS

An okay airline to use in a pinch. The plane was not comfortable and the service was okay. The rates were decent but the scheduling was off and the ride was just the right side of comfort.

6 years ago

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Amanda Montebello, CA

I flew Jet Blue to New York and back from LAX this past month. I enjoyed the customer service and friendliness from the flight attendants.

6 years ago

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Christine Holt Salt Lake City, UT

I’ve never been on a bad JetBlue flight. Their customer service is as good on the ground and on the phone as it is in the air.

6 years ago

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Cam McClellan Magna, UT

JetBlue is a great airline. I just wish that they flew to more cities so I had the option of flying them more often. I enjoy their on flight snacks.

6 years ago

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Charlotte Bethesda, MD

Wonderful airline - clean planes, great staff and customer service! They fly to many destinations I use and am a loyal consumer!

6 years ago

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Arielle Lawson Jacksonville, FL

So much space! Love the TV’s on the plane and complementary snacks and drinks on every flight! Great customer service as well.

6 years ago

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Sana Janiece Tallahassee, FL

Phenomenal company. The staff is usually very nice, and the seats are very spacious. They provide headphones so that you can listen to music, or watch TV.

6 years ago

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Ashley Smith Jacksonville, FL

The customer service was great! The flight was smooth. The flight attendants made sure that everyone was abiding by the rules to ensure safety for all the other passengers.

6 years ago

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Maya Smith Jacksonville, FL

JetBlue is my all time go to airline, never had a negative experience. Flights are always affordable with special treatment from attendants.

6 years ago

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BJ Tenney Woods Cross, UT

I flew across the country with JetBlue and loved their internet on the plane and media offerings. I'll definitely fly with them more!

6 years ago

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Kimmi Riverton, UT

The flight into Long Beach, CA is great. The price is fine. It is easier to fly into and get out of then LAX when I'm traveling to Southern CA.

6 years ago

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Luke Blake Pleasant Grove, UT

I have flown with JetBlue once or twice and have absolutely no complaints. It's a great airline service for cheap! I would recommend it to people who want a less expensive flying experience

6 years ago

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Sara Smith Riverton, UT

Very comfortable seats with plenty of space and lots of entertainment as well as snack options.we will fly Jet Blue again.

6 years ago

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Sherry Arnold Alpine, UT

Jet Blue has been a lifesaver for us when traveling to the East. Flights are usually much more reasonable. I just usually hate the red-eye flights!

7 years ago

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Madison Scott Pleasant Grove, UT

Jet Blue is a great airline. My only complaint is that it doesn't offer enough International destinations however, we know that that aspect of the company is steadily growing.

7 years ago

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Cambria Blair Phoenix, AZ

I took a large high school choir group to NYC and the Jet Blue groups department was amazing to work with. I would highly recommend.

7 years ago

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Tracy Womack Cedar City, UT

Recently flew with JetBlue and it was an awesome experience. Comfortable seats at a comfortable price. Great service as well.

7 years ago