Allegiant Air Logo
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4.7

Overall Score

Author: Kalicia Bateman

LAST UPDATED: January 15th, 2022

Founded in 1997, Allegiant Air is devoted to making travel affordable and hassle-free. Flying to over 100 destinations across the United States, it links small U.S. cities to popular, world-class destinations including Las Vegas, Honolulu, Los Angeles, Palm Beach, New Orleans, Orlando, and San Francisco.

With certification from the U.S. Department of Transportation granting the title of a Scheduled Air Carrier, Allegiant has authority to fly scheduled and charter airline operations all across the United States. Charter services are also authorized in Canada and Mexico. Employees of Allegiant are the heart of the company and receive specialized training that meets all requirements necessary to ensure security, safety, and operations. 

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The Good

  • Charter Options
  • Canceled and Delayed Flight Assistance

Charter Options

One of the most notable features of Allegiant Airlines is the option to charter a plane.

What does that mean, exactly?

When you charter an aircraft, you are basically having your flying experience tailored to your own personal wants and needs. Charter customers rent the entire plane and pay for that plane to be repositioned to their desired location. This service is available in the United States, Canada and Mexico.

Customers can select the aircraft type, airports, departure times, and snacks. The snack menu contains over 15 items including Pringles, Blue Diamond Wasabi Almonds, Smoked Gouda Cheese Dip, a hummus snack pack, and more. The beverage menu is also plentiful and offers more than 10 sodas, juices, and teas and about 10 alcoholic beverages as well. Of course a service as elaborate as this one costs more than purchasing a standard ticket; charter rates are determined by scheduling and availability and include all taxes, baggage fees, airport services, snacks and beverages. Exact costs can be figured by contacting the airline's Charter Division.

Canceled and Delayed Flight Assistance

Allegiant Air is not responsible for refunding canceled or delayed flights; however, a positive, helpful policy it does have is that an Allegiant Air representative will assist travelers in finding discounted rates at nearby hotels if a cancellation does occur. If this unfortunate circumstance happens to take place in your travels, then you will at least have some piece of mind knowing that a well-informed Allegiant employee will be there to help minimize cost and inconvenience.

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The Bad

  • Destinations
  • No Free Snacks
  • In-Flight Amenities
  • No Rewards Program
  • Expensive Insurance

Destinations

One downside to flying Allegiant Air is that only offers scheduled operations within the United States. Even though quite a few domestic US destinations are available, options are limited when considering destinations worldwide.

No Free Snacks

Looking forward to a soda and bag of peanuts? You're out of luck with this airline. Allegiant does provide complimentary snacks and beverages. They are strictly available for purchase. Additionally, Allegiant offers no meal service on any flight, including charter flights. Snack and beverage menus offer a great variety, but snacks just aren't the same as a full-fledged meal.

In-Flight Amenities

In-flight entertainment and Wi-Fi availability are two more crowd-pleasing features that Allegiant does not provide at this time.

No Rewards Program

Frequent travelers appreciate the ability to earn frequent flier rewards, a service Allegiant has yet to offer.

The best way to learn of current promotions is to follow Allegiant on Facebook and Twitter. Individuals can also subscribe to the company's email list to receive alerts on discounted fares and other special offers.

Expensive Insurance

While it's great that Allegiant offers any travel insurance, the cost to benefit ratio is a little off. A bit pricier than other airlines, Allegiant travelers may protect themselves from fees accrued due to changes and/or cancellations by purchasing TripFlex for $75 per passenger. This feature allows customers to make a one-time change to date, flight or destination for no change or cancellation fees, where other travel insurance policies allow for multiple changes at a lower cost.

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The Bottom Line

It's true that Allegiant Air can get the job done and fly you from A to B; there is nothing horrible to report on the airline. Still, its services are just average and don't exactly have us on the edge of our seats. Other airlines offer more features and amenities, often at a lower cost to you.

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Star Rating

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3.7

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222 Reviews

Review Breakdown

5 grade

27%

4 grade

36%

3 grade

22%

2 grade

9%

1 grade

7%

Sentiment Criteria

Value

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Quality

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Service

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Paula Pili Provo, UT

I love Allegiant! Are you kidding me? I live about 10 minutes from the Provo airport. It’s like walking into a car rental agency . Still so small and very personable! The seats are actually roomier than many of the major carriers Agents are super friendly and helpful! The plane is clean and comfortable And don’t get me started on the fares! Amazing I always just choose carryon and wait to be assigned a seat Works every time!

4 years ago

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Shauna Horne American Fork, UT

We flew on Allegiant Air a few years ago. We were looking for a budget friendly option so we could take our family on a memorable vacation. Allegiant Air was a great option for us because of their excellent prices. Our flight was on time and when I had to make a change the person I talked with was very helpful. We would fly with Allegiant Air again.

7 years ago

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michelle Tucson, AZ

FIRST TIME TRAVELING WITH ALLEGIANT AIR, IT WAS A GREAT EXPERIENCE. I purchased the ticket 2 hours before it departed for a cheaper price than another ticket I had purchased with Delta with 3 weeks notice, same route Montana to Arizona. The flight was short @ 2 hours, direct, no stops or layovers. The pilot was a woman, quick and to the point. The staff were comical and courteous. The landing was right on time. Could not have been a better experience. Sincerely, Michelle

10 years ago

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Elizabeth Norton ,

Allegiant is the best airline for cheap flights. However, they are also very unreliable and I've known several people, myself included, who had cancelled or delayed flights with Allegiant. If you want cheap flights and are flexible about arriving or leaving on time, they are a great option. If you are in a time crunch though and you have to leave or be back at a certain time, it may not be worth the risk. The plane is also very tiny and the seats are uncomfortable. But, if it's just a short flight then it's not a huge deal. I will say, when my flight was delayed and then cancelled with them, I was put in a hotel by them and given food vouchers to use at the hotel. I would still fly with them again.

6 years ago

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Eddie Rios Ogden, UT

Allegiant Air is a robust, full service airline that takes care of its passengers better than most other airlines. They have tremendous customer service and they offer the best rates. Fees are also kept at a minimum. They are prompt and professional and I will always choose them as my previous flights with them have been trouble free.

6 years ago

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Barbara Matula Gulfport, MS

I work with Allegiant on a daily basis booking for customers. The website is easily navigated,customer service is always great,and I love the ease of the website. I also love that they have included Nashville to their area now

6 years ago

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Hannah Pleasant Grove, UT

I love Allegiant. The fact that I can fly from Provo to Phoenix to visits my grandparents for $110 round-trip really makes for five stars, in my book. They are bare-bones and the planes are small, but if you know what to expect (aka everything costs extra), you'll be pleased as punch.

8 years ago

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Eli Alanis

Excellent and friendly customer service. The airline staff treats all passengers with respect. They staff is very polite and if a passengers any questions,the will gladly answer them professionally. The flight attendants are very friendly and helpful. I recommend this airline.

8 years ago

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kristin Gneiting Pleasant Grove, UT

I have flown on Allegiant Air many times and they make it affordable for me to follow my children to their sporting events, or just go on a vacation. They fly to all of the places I go to and their prices are the best in the business, especially if I am flexible with my dates and do it ahead of time. The flights have always been on time and the customer service is great as well.

7 years ago

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Ashley Gneiting Pleasant Grove, UT

I love to fly Allegiant out of Provo Utah. I play volleyball and a lot of our tournaments are in Arizona so it is very convenient and inexpensive to fly Allegiant Air. You are allowed 1 carry on item and the seats are big enough that I can put my things in front of me under the seat. I love that I don't have to go all the way to Salt Lake to catch my flight too. The employees look like they really enjoy their job so it makes it fun to fly with them!

7 years ago

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Ashley Pleasant Grove, UT

I could not ask for a better economic answer to an airline for our families needs. We live close to the Provo airport and can fly to AZ almost any day of the week for around $60 and sometimes cheaper. I love the LA flight from Provo as well to leave on a Friday and be back early Monday morning is incredible! I have never been delayed either! I've always arrived on time.

7 years ago

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Jamie Gilbert, AZ

Allegiant has been so convenient as it flies out of an airport right by our house. Every time I want to fly my kids somewhere I check allegiant then check a few other airlines just to make sure I’m getting the best deal, and even with paying for the luggage they have always been significantly cheaper than any other airlines I check! My kids have flown alone and have had great experiences. You don’t get a free drink, but they will give you some water! The whole experience is more relaxing then when I go to the big airports.

7 years ago

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Randal hyde Springfield, MO

This is a great airline for cheap flights. It works well with where I live, there are flights that go to places that I want to go to. Things have always gone smooth when I fly with them.

7 years ago

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Emily Norton Tucson, AZ

I love using Allegiant for flights from Arizona to Utah! Flights are cheap, the airports are small so you don’t have to worry about finding the right terminal, and they have great customer service! I had a flight cancel and not only did they get me on the next available flight, but they gave me a travel voucher as well.

6 years ago

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P Crawley Pleasant Grove, UT

My daughter just flew on Allegiant from Provo to Mesa to visit her cousin. It was cheaper than other airlines, left from an airport closer to our house and was a safe way for her to get there. We would choose them for our air travel any time they are flying where we need to go.

7 years ago

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August Moulton Lehi, UT

For a budget airline, I have been so impressed with this airline. I wouldn’t recommend them for a long flight (over 4 hours) as the seats on my fight didn’t recline and it’s difficult to sit so straight for so long (especially pregnant). But for a quick haunt to the next city or neighboring state, the prices can’t be beat.

7 years ago

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Kymberlee Yack Orem, UT

my favorite thing about Allegiant is that it’s convenient for me. first off, the Provo airport only does Allegiant and I live in Orem so it’s way more convenient than having to drive up to Salt Lake. second, they always have such cheap flights which I LOVE!

7 years ago

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Sierra Dixon Gilbert, AZ

My flight was fast and on time and super cheap. It also flew right to my destination which saved a lot of time and money. Service and people were fantastic. Security was quick and easy but still thourough. Took a while to get our bags. But overall good experience.

7 years ago

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Emma Garcia Mesa, AZ

Recently discovered Allegiant on our family trip from Mesa/Phoenix to Oakland. The value can’t be beat, and the service was great. We paid for four round trip tickets what we would otherwise pay for two. They’re timely and no frills, and I hope to fly with them soon again.

8 years ago

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Karen S Priest Pleasant Grove, UT

Allegiant is an in expensive way to travel and a great alternative to the big airlines. They are limited in the lanes they fly but are good at the ones they do.

7 years ago

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Logan Hudson Norcross, GA

I frequently use Allegiant to visit my Dad. The attendants are fun and helpful. The flights are enjoyable and very well priced. I have not had any bad experiences while flying with Allegiant.

6 years ago

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Diamond Collins Jacksonville, FL

I have been riding Allegiant Air since I was a child and I have never had an unsatisfactory experience. The staff treats their customers with care and continuously checks up on them.

6 years ago

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Ted Johnson Pleasant Grove, UT

I have flown many times on Allegiant and I always get a little better experience than I planned on. They fly where I need to go, the price is right and you pay for what you want and need. I think they are awesome!

7 years ago

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Reese Pleasant Grove, UT

Allegiant is my go to airline. They fly out of Provo, Utah and that makes it easier. I know that they are priced right and still provide good service and they are safe and trustworthy and get me to my destination on time.

7 years ago

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Amanda Olsen Eagle Mountain, UT

Love flying Allegiant Air. Affordable prices and great locations. Seats are comfortable and clean. Staff is friendly and very accommodating. We arrived to our destination on time.

7 years ago

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Lauren Jorgensen Salt Lake City, UT

Allegiant Air is great for the price. They only fly in certain days out of my home town so it makes travel a little more difficult, but if you can be flexible you can't get a better deal

7 years ago

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Sarah Provo, UT

Allegiant Airlines has been an awesome experience for me! I have flown a couple times through their airline and it has always been very comfortable and a smooth flight. I highly recommend.

7 years ago

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Emma Webster Gilbert, AZ

Allegiant is very cheap and perfect for a short plane trip. The attendants are friendly and helpful. Although the planes are usually older models and not as nice seats, it is perfectly fine for a quick trip.

7 years ago

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Mary West Jordan, UT

Allegiant Air is great for what they offer. Inexpensive flights to smaller airports on set routes. It's been a great option for my husband who visits his brother using one of their flight routes.

7 years ago

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Marilyn Greer Saint George, UT

I use Allegiant anytime I can because the fares are so much lower. I don't like that all the seats don't lean backward​. I would only take short trips because of this. They are also late often.

8 years ago

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Kathy Jo Jorgensen Orem, UT

The great thing about Allegiant is the price of flights. You get what you pay for as far as seating, baggage and in flight snacks, but they are friendly!

7 years ago

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Madalyn Johnson Provo, UT

Looking up Allegiant Air flights to Hawaii is something I do so often at work! They always have cheap flights to the best destinations. Really helps fill my travel itch!

7 years ago

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Kristin G Pleasant Grove, UT

This is a great inexpensive airline that we use from Provo to California. We have never had trouble with delays or flight times. The seats are a little crowded but that’s OK because the price is right.

8 years ago Edited September 14, 2021

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Jack N Provo, UT

I love Allegiant because of how cheap they are. They are also available at a smaller airport that is much closer to where I live which makes traveling so much easier.

8 years ago

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Marsha Mann Fort Myers, FL

Allegiabt is a discount, no frills airline. They are still professional, on time, and offer quick ,direct routes.

8 years ago

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Barb Millington, MI

They have a direct, low cost flight from Appleton WI, where I live, to Mesa, Arizona, where I have cousins. and

8 years ago

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Teagan hickman Seattle, WA

We have loved having a hub in Provo... so nice to get a super cheap. Always such an amazing price on every flight we have ever booked

6 years ago

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Randi Nelson Managua, MN

Allegiant Air is so nice to fly on ! They are a little company so it makes finding your gate easy! The flights are normally super cheap too!

6 years ago

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Tracy Womack Cedar City, UT

Allegiant Air is one of the very best airlines I have flown with. They have great customer service and even better prices!

7 years ago

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Brittany Bray Springville, UT

I love Allegiant air! We have flown with them many times. Always a great experience. I just wish they flew to more places out of Provo Utah.

7 years ago

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Hailey Nilson Salt Lake City, UT

I've flown with Allegiant Airlines a few times, and I love them. Fabulous customer service and you really can't beat their low prices.

7 years ago

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Angela Pyrah Willard, MO

Love this airline. Cheap prices that actually fly out of where I live and fly into where I want to go. Its easy and a great trip.

7 years ago

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Tori smith Mesa, AZ

Allegiant is a small airline but it is very cheap and affordable and have great customer service!

6 years ago

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Laurie Massie Lakeland, FL

Super affordable rates! I just wish flights were available to smaller airports! Love it!!

6 years ago

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Brian Hazelip

Great fares, a good value for the money , prompt flights on time Every time I've flown

8 years ago

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Joshua Stewart Salt Lake City, UT

LOVE the airline for short flights from one state to another. Can't beat the prices.

9 years ago

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Syl North Port, FL

I travel through Allegiant Air at least once a month. The service is excellent and the employees are very friendly.

6 years ago

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Amanda Montebello, CA

I loved the inexpensive flights and the staff was really great as well. It was so easy to find your gate!

6 years ago

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Kathryn American Fork, UT

Not bad! Really good prices at short notice, as well as in advance. Wonderful for domestic flights in the US.

6 years ago

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Bri Graham Broadbent, OR

I love allegiant! Who doesn't love getting cheap flight! They communicate well and have great offers.

8 years ago