Nutrition Express
Is This Your Business?3.0
3.5
Overall Score
Author: Kaitlyn Short
Nutrition Express was created 32 years ago when the mail order division of Lindburg Nutrition Retail became too large it needed to become its own corporation. The website offers its customers the chance to order products from a variety of nutrition companies, shipped through Nutrition Express. The company ship products from over 200 different nutrition companies offered on its website.
Top Ranked Companies
The Good
- Wide Selection of Products
- Easy to Use Website
- Prices are Updated Consistently
Wide Selection of Products
Nutrition Express ships brands from many different companies. Because of this, it has a wide selection of products and many different options of brands. It offers 12 main categories which include: protein, sports nutrition, diet, bars, omega 3-6-9, bath & beauty, vitamins & minerals, supplements, herbs, health concerns, hot specials, and best sellers.
Easy to Use Website
The website is very simple to use, no pop-ups interfere with the shopping experience and products are easy to find and view. Each product provides a description and information regarding it. It gives links to the ingredients, reviews and related articles. Each product also shows the nutritional label. The picture of the label is as it would appear on the product, so the consumer can easily read information about what they are purchasing.
Prices are Updated Consistently
The prices on Nutrition Express are constantly being updated to be the best price available. As the manufacturers change the prices, Nutrition Express updates its website to reflect that. It allows customers to see a competitive view of manufactures side by side with the most current prices. There is also an option to select "specials" from the top of the page. This takes you to see all the products that are currently on sale. Having this page allows the customer to see all the sale prices in one place rather than searching for them by category. Nutrition Express offers a large number of products, but is still quite easy to navigate. The top of its website has its main categories and when scrolled over, it shows the most popular products in that category as well as more specific subcategories to choose from. When a product is selected, off to the right side there is a box telling you about other flavors or sizes available for this product rather than making them an entire separate item to look up. Nutrition Express has been in business for quite a long time at 32 years and has proven that it is a reliable source for nutrition products.
The Bad
- No Loyalty Program
- Return Policy Issues
No Loyalty Program
The company does not offer any type of loyalty program for its customers. There is a place to sign up for an account with them, but it does not grant the customer any type of reward. There is also no free shipping offered directly on the website. It does not have a flat rate to earn free shipping, but it does offer free shipping from time to time through promotional codes. While the website updates prices to match the manufactures, it does not offer to price match any competitors.
Return Policy Issues
The return policy is harder to manage than other websites as well. It does accept returns for up to 30 days after purchase, but a request to return the item has to be submitted and approved first. The consumer must contact customer care to find out if their item is accepted as a return before they are able to send it back. This is an extra step that must be taken, which is not required on most other websites, before a customer can return an unwanted product.
The Bottom Line
Nutrition Express does not offer very many promotionsand does not offer some of the same luxuries as some of its competitors. But it is very straight forward company offering products from a variety of manufactures. It gives sufficient information about its products and allow users to read different related health articles. It also offer a place for consumers to look at multiple manufactures of products, shipped from one website. It also show the most recent prices and any specials being run so customers can know they are getting the best price. Nutrition Express would help those wanting a lot of options on a basic website.
