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TurnKey

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4.1

Overall Score

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Hyde Evans City, PA

House was filthy. Charged twice and hard to get refund. Never again

6 years ago

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Reply from TurnKey

Hi Hyde,

Thank you for taking the time to leave this review, and we're sorry to hear about the issues you encountered during your stay with us. At TurnKey, it’s our highest priority to make sure our guests have the best experience possible, but if problems do arise, we try our very best to make things right in any way we can. It looks like we were able to send our Housekeeping Team back out to clean the home, and we are so glad you called our 24/7 guest hotline to let us know about it. Although it doesn't change things, we appreciate you accepting the refund we were able to offer. If there is anything we can still do for you, reach out anytime and let us know. -The TurnKey VR Team


Thanks again for your patience and for being absolutely perfect guests. We look forward to you staying with us again! -The TurnKey VR Team

Feb. 14th, 2020