Travelocity
Author: Kalicia Bateman
Created in 1996, Travelocity is a subsidiary of Sabre Holdings, which is a subsidiary of American Airlines, but now wholly owned by Expedia. The Texas-based online travel agency has a goal of helping people all around the world learn and grow through travel.
During more than 20 years in the travel industry, Travelocity has prepared for the different requests both current and potential customers may have, from hotel booking requests to organized travel itineraries.
The Good
- Travel Services
- Booking Options
- Mobile App
- Insurance
Travel Services
Travelocity allows its customers to book a number of travel services, including flights, hotels, car rentals, cruises, and vacation packages.
Booking Options
Individuals interested in booking travel accommodations through Travelocity may book online or over the phone.
Mobile App
Travelocity's mobile app for Apple and Android devices helps travelers gain access to special offers and promo codes, search flights from over 400 airlines and rooms from more than 435,000 hotels worldwide. Users can and book and view itineraries in real time.
Insurance
Travelocity seeks to give travelers peace of mind by offering travel protection that covers canceled or changed trips; lost, stolen, or damaged baggage; and emergency medical expenses. The company also offers 24/7 worldwide emergency assistance.
The Bad
- No Rewards Program
- Focus on the U.S. and Canada
No Rewards Program
Travelocity does not offer its customers a reward program of any kind, although customers who join can save 10% more on select hotels.
Focus on the U.S. and Canada
Americans looking to travel to other continents may not have the best luck with Travelocity. Although the company does offer a few deals for exotic travel destinations, it puts the majority of its focus towards providing deals for customers in the United States and Canada.
The Bottom Line
Travelocity offers multiple travel services and booking options, plus travel insurance and a mobile app. However, the addition of a rewards program or a rewards credit card would be welcomed by many.
Christina Stratford, CT
7 years ago
